Pros (+) Tucked all the boxes: * friendly and efficient staff * clean rooms and. comfortable bed * good free wifi * great freshly cooked breakfast and brewed coffee * late check out
Cons (-) No complaints
3 stars
Marco Polo Resort & Restaurant
Provider
Provider for Marco Polo Resort & Restaurant
Provider for Marco Polo Resort & Restaurant
Provider for Marco Polo Resort & Restaurant
Overview
Rooms Make yourself at home in one of the 10 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Amenities Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless Internet access and concierge services. Property Location When you stay at Marco Polo Resort & Restaurant in Koh Samui, you'll be connected to a shopping center, within a 5-minute drive of Chaweng Beach and Lamai Beach. This hotel is 0.1 mi (0.1 km) from Chaweng Noi Beach and 2.1 mi (3.4 km) from Silver Beach. Dining Grab a bite to eat at the hotel's poolside restaurant, where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). A complimentary English breakfast is included. Optional Charges The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: THB 600 per room (one way) Rollaway bed fee: THB 800.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed General instructions Social distancing measures are in place
Latest deals for Marco Polo Resort & Restaurant
Amenities at Marco Polo Resort & Restaurant
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Airport shuttle
- Parking
- Laundry service
- Laundry facilities
- Complimentary breakfast
- Increased accessibility
Parking and transportation
- Airport shuttle
- Parking
Laundry
- Laundry facilities
- Laundry service
Dining
- Restaurant
- Bar/Lounge
Basics
- Free Wi-Fi
- Air-conditioned
Accessibility and suitability
- Increased accessibility
General
- Storage available
Services and conveniences
- Room service
Family friendly
- Complimentary breakfast
Pool
- Pool
Reviews of Marco Polo Resort & Restaurant
7.8
Good
170 verified ratings
Wonderful
67
Very good
37
Good
26
Okay
10
Fair
13
Mediocre
8
Poor
9
Summary of reviews
Guests say
Guests appreciated the friendly service and good location of the hotel, particularly its proximity to the beach and local amenities. However, many reviews highlighted significant cleanliness issues, with reports of dirty rooms, unmaintained facilities, and pests. The pool was often mentioned as being out of service, which disappointed guests expecting a relaxing stay. Overall, while the staff were praised for their helpfulness, the hotel needs improvements in maintenance and cleanliness to enhance guest experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8 out of 10
5 reviews
8.5 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the Marco Polo Resort & Restaurant?
The Marco Polo Resort & Restaurant is known for its beautiful gardens, great food, and amazing owners and staff, creating a cozy and excellent location for a relaxing stay.
What can I expect from the beds at Marco Polo Resort & Restaurant?
The beds at Marco Polo Resort & Restaurant are described as hard and in need of improvement, with some guests mentioning old blood stains on the bed sheets.
Is parking available at Marco Polo Resort & Restaurant?
Yes, Marco Polo Resort & Restaurant offers parking for guests, providing convenience for those arriving by car.
What is the best time to visit Marco Polo Resort & Restaurant?
The best time to visit Marco Polo Resort & Restaurant is during January, which is the high season, offering an excellent opportunity to enjoy the beautiful location and surroundings.
How is the customer service at Marco Polo Resort & Restaurant?
The customer service at Marco Polo Resort & Restaurant is highly praised, with staff being described as friendly, kind, caring, and attentive to guests' needs, creating a relaxed and hospitable atmosphere.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the beautiful gardens and proximity to the beach, so consider requesting a room with a view of the garden or beach for a more picturesque stay.
Be Mindful of Seasonal Closures
Some guests were disappointed by the pool being closed during their stay, so it's advisable to check with the hotel about any seasonal closures or maintenance activities before booking.
Consider Transportation Options
The hotel offers an airport shuttle for a surcharge, which can be convenient for guests arriving by air. It's worth considering this option for a hassle-free transfer to the hotel.
Explore Nearby Attractions
With several attractions within a few miles, such as Silver Beach, Chaweng Thai Boxing Stadium, and Fishermans Village, guests can plan for diverse experiences and sightseeing during their stay.
Check Room Amenities
Some guests mentioned issues with the condition of bed sheets and mattresses, so it's recommended to check the room amenities upon arrival and promptly address any concerns with the staff.
Family-Friendly Features
The hotel offers a child pool and complimentary breakfast, making it a suitable choice for families. Families can take advantage of these amenities for a more enjoyable stay.
Inquire About Power Outages
A guest experienced a power outage during their stay, so it's advisable to inquire with the hotel about any potential power-related issues and their contingency plans.
Enjoy the On-Site Dining
Guests praised the restaurant and breakfast offerings, so make sure to indulge in the included breakfast and consider dining at the on-site restaurant for a delightful culinary experience.
Embrace the Natural Surroundings
The hotel's location near the beach and surrounded by nature was highlighted by guests, offering a serene and natural ambiance for a relaxing getaway.
Engage with the Friendly Staff
The staff received numerous accolades for their friendliness and service. Guests can expect a warm and accommodating experience, with the manager being particularly praised for his hospitable and helpful attitude.
Location
6/2 M.3,T.Bophut, Ko Samui 84320
What's nearby
- Chaweng Noi Beach239 yd
- Coral Cove Beach1.3 mi
- Chaweng Beach1.5 mi
- Lamai Beach2.9 mi
- Fishermans Village4.2 mi
- Bophut Beach4.3 mi
- Hua Thanon Wet Market4.6 mi
- Wat Phra Yai4.7 mi
- Wat Plai Laem4.8 mi
- Choeng Mon Beach5.2 mi
- Samui Aquarium & Tiger Zoo5.6 mi
- Laem Set Beach6.5 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Marco Polo Resort & Restaurant
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Marco Polo Resort & Restaurant
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
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See most recommended stays in Ko SamuiGood to know
Value for money | 5.6 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Ko Samui |
Distance to airport | 3.3 mi |