Lilly's Valley Resort

The food at Lilly's Valley Resort is known for its excellent South Indian taste and good quality. However, some guests have mentioned limited dinner choices and the need to order food in advance for dinner.

Yes, the rooms at Lilly's Valley Resort are spacious and well-maintained, providing a comfortable stay for guests. However, some guests have noted that the rooms lack room heaters and hot water, and there is no Wi-Fi in the rooms.

Lilly's Valley Resort is praised for its beautiful location and ambience, offering a cozy and picturesque experience. However, it is important to note that the resort is located a bit far from the central location (Lake).

The customer service at Lilly's Valley Resort is generally excellent, with courteous and attentive staff. However, a few guests have mentioned encountering staff with no manners and experiencing limited room service.

Lilly's Valley Resort offers amenities for families such as kids' meals, indoor and outdoor play areas, and complimentary breakfast, making it a suitable place for families to enjoy. However, some guests have mentioned limitations in the breakfast and dinner menu.

Several guests mentioned the picturesque and aesthetic experience of staying in cottages with beautiful views. Consider requesting a room with a balcony or garden view for a more enjoyable stay.

Guests recommended ordering food in advance as it is served upon arrival. This can help avoid any inconvenience related to meal service timing.

The hotel offers car rental services and an airport shuttle, making it convenient for guests to explore nearby attractions or arrive at the hotel without much trouble.

Some guests highlighted the absence of room heaters, hot water, and kettles in the rooms. It's advisable to confirm the availability of these amenities before booking to ensure a comfortable stay.

The hotel is located close to various attractions such as Kurinji Temple, Silver Cascade, Kodaikanal Lake, and Bryant Park, offering guests the opportunity to explore the natural beauty and cultural sites in the vicinity.

Families with children can appreciate the indoor play area, outdoor play equipment, and game room available at the hotel, providing entertainment options for young guests.

Several guests mentioned issues with the drinking water supply. It's recommended to confirm the availability of proper drinking water or consider bringing your own to avoid inconvenience.

The low season in October may offer a quieter and more affordable experience for those who prefer to avoid crowds and peak prices.

The hotel offers increased accessibility and wheelchair-accessible units, making it suitable for guests with mobility needs.

While some guests had negative experiences with the reception, others praised the courteous and helpful staff. Engaging with the staff for assistance and recommendations can enhance the overall guest experience.