Health and safety
Basics
General
Services and conveniences
Bathroom
Accessibility and suitability
Things to do
Family friendly
Outdoor
Bedroom
Media and entertainment
Dining
Laundry
Parking and transportation
Workspace
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food at Lilly's Valley Resort?
The food at Lilly's Valley Resort is known for its excellent South Indian taste and good quality. However, some guests have mentioned limited dinner choices and the need to order food in advance for dinner.
Are the rooms at Lilly's Valley Resort spacious and well-maintained?
Yes, the rooms at Lilly's Valley Resort are spacious and well-maintained, providing a comfortable stay for guests. However, some guests have noted that the rooms lack room heaters and hot water, and there is no Wi-Fi in the rooms.
What are the highlights of the resort's location and ambience?
Lilly's Valley Resort is praised for its beautiful location and ambience, offering a cozy and picturesque experience. However, it is important to note that the resort is located a bit far from the central location (Lake).
How is the customer service at Lilly's Valley Resort?
The customer service at Lilly's Valley Resort is generally excellent, with courteous and attentive staff. However, a few guests have mentioned encountering staff with no manners and experiencing limited room service.
What are the available amenities for families at Lilly's Valley Resort?
Lilly's Valley Resort offers amenities for families such as kids' meals, indoor and outdoor play areas, and complimentary breakfast, making it a suitable place for families to enjoy. However, some guests have mentioned limitations in the breakfast and dinner menu.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the picturesque and aesthetic experience of staying in cottages with beautiful views. Consider requesting a room with a balcony or garden view for a more enjoyable stay.
Plan Meals in Advance
Guests recommended ordering food in advance as it is served upon arrival. This can help avoid any inconvenience related to meal service timing.
Consider Transportation Options
The hotel offers car rental services and an airport shuttle, making it convenient for guests to explore nearby attractions or arrive at the hotel without much trouble.
Check for Room Amenities
Some guests highlighted the absence of room heaters, hot water, and kettles in the rooms. It's advisable to confirm the availability of these amenities before booking to ensure a comfortable stay.
Explore Nearby Attractions
The hotel is located close to various attractions such as Kurinji Temple, Silver Cascade, Kodaikanal Lake, and Bryant Park, offering guests the opportunity to explore the natural beauty and cultural sites in the vicinity.
Family-Friendly Environment
Families with children can appreciate the indoor play area, outdoor play equipment, and game room available at the hotel, providing entertainment options for young guests.
Address Water Supply Concerns
Several guests mentioned issues with the drinking water supply. It's recommended to confirm the availability of proper drinking water or consider bringing your own to avoid inconvenience.
Consider Off-Peak Visits
The low season in October may offer a quieter and more affordable experience for those who prefer to avoid crowds and peak prices.
Accessibility Considerations
The hotel offers increased accessibility and wheelchair-accessible units, making it suitable for guests with mobility needs.
Engage with the Staff
While some guests had negative experiences with the reception, others praised the courteous and helpful staff. Engaging with the staff for assistance and recommendations can enhance the overall guest experience.
Check-in/Check-out | Check in anytime after 10:30 AM, check out anytime before 9:30 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | Distance to city center |
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7.8 | 0.8 mi |