Hotel Heera Holiday Inn

The rooms and bathrooms are generally clean, and the staff is helpful in maintaining cleanliness. However, some guests have mentioned encountering cleanliness issues, so it's advisable to communicate any concerns to the staff for prompt resolution.

The hotel staff is known for being accommodating and helpful. Many guests have appreciated the warm welcome and great hospitality, highlighting the helpfulness of specific staff members. However, there have been a few negative comments about the behavior of the owner and some staff members.

While some guests have found the beds and mattresses to be clean and comfortable, others have expressed dissatisfaction, comparing the mattress to a rock and mentioning issues with bed bugs, stains, and uncomfortable mattresses. It's recommended to communicate any concerns about the beds to the staff for a better experience.

The hotel offers a restaurant, and food can be delivered to guest accommodation. However, some guests have mentioned issues with the quality of the food and the cleanliness of the dining area. It's advisable to inquire about the dining options and cleanliness standards before making arrangements.

The hotel offers airport shuttle services, but there have been comments about the approach lane having trash. It's recommended to communicate with the hotel regarding parking and transportation options to ensure a pleasant stay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is conveniently located near several attractions such as the South Park Street Cemetery, Indian Museum, and New Market, making it a great choice for sightseeing.

Some guests reported discrepancies between the room photos and the actual condition. It's advisable to scrutinize the room photos before making a reservation.

While some guests praised the cleanliness and hygiene, others reported issues with dirty rooms and unclean washrooms. It's important to consider this aspect when booking.

A few guests mentioned issues with room amenities such as non-working TV, broken furniture, and uncomfortable beds. It's recommended to promptly request maintenance if such issues are encountered.

The hotel provides complimentary breakfast, making it a suitable choice for families. This offering can be advantageous for guests traveling with children.

Guests appreciated the helpful staff and highlighted specific individuals who provided exceptional service. It might be beneficial to inquire about any special services or assistance that can enhance the stay experience.

Some guests noted that the approach lane to the hotel had trash and mentioned loud noise from a nearby mosque. Those sensitive to noise levels may want to consider this feedback when choosing a room.

As cancellation and prepayment policies vary by room type and provider, it's advisable to verify these details before making a reservation to avoid any inconvenience.

Some guests expressed concerns about the surrounding area, citing unclean surroundings and a less-than-ideal location. It's important to consider this feedback, especially for those prioritizing the hotel's surroundings.