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The Jesselton Hotel
Best Housekeeping Staff

69, Gaya Street, Kota Kinabalu, Malaysia
+60 8822 3333

$50+

Overall guest ratings

8.2/10 Excellent
Based on 1,016 reviews

Review highlights

  • 10.0
  • 9.2
  • 6.8
  • 6.1

Nearby

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    About

    With a stay at The Jesselton Hotel, you'll be centrally located in Kota Kinabalu, steps from Wisma Merdeka and Gaya Street Sunday Market. This hotel is within close proximity of Signal Hill Observatory Platform and Suria Sabah Shopping Mall.

    Rooms

    Make yourself at home in one of the 32 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with showers feature hair dryers and bathrobes. Conveniences include safes and complimentary newspapers, and you can also request irons/ironing boards.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Bar/Lounge
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 1,016 reviews
    • 10.0 "Wonderful beach."
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      7.7 "Easily accessible by car, said 77%."
      9.2 "92% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      8.2 "82% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      8.0 "Housekeeping was great, according to 80%."
    • 8.5 "Food is delicious."
    • 8.2 "Generally very clean."
      8.2 "82% said rooms were clean."
      8.7 "87% thought it was clean."
    • 6.8 "Average comfort."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 6.1 "Rooms are ok."
      5.0 "Only 50% thought the air conditioning was adequate."
      6.3 "Only 63% thought the shower was ok."
      6.7 "Cleanliness of the bathroom was average, said 67%."
    • 4.4 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.8 "92% thought the facilities needed updating."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 3.3 "Breakfast is below average."
    • 2.3 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall Rating

    8.3 Excellent
    Based on 538 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.3 "93% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      7.6 "Easily accessible by car, said 76%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 8.4 "Food is delicious."
    • 8.3 "Generally very clean."
      8.5 "85% said rooms were clean."
      8.4 "84% thought it was clean."
    • 6.7 "Average comfort."
    • 6.5 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      5.2 "Only 52% thought the furniture was functional."
    • 5.1 "Vibe was decent."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.7 "93% thought the facilities needed updating."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 3.1 "Awful breakfast."
    • 2.3 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall Rating

    8.1 Excellent
    Based on 243 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
    • 8.4 "Food is delicious."
    • 8.1 "Generally very clean."
      8.1 "81% said rooms were clean."
    • 6.6 "Average comfort."
      7.0 "70% said the beds were comfortable."
    • 5.9 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 4.9 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.8 "92% thought the facilities needed updating."
    • 3.1 "Awful breakfast."
    • 2.0 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall Rating

    7.6 Good
    Based on 30 reviews
    • 9.3 "Terrific location."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
    • 5.2 "Vibe was decent."

    Overall Rating

    8.5 Excellent
    Based on 203 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.5 "Food is delicious."
    • 8.0 "Good value."
    • 7.1 "High comfort."
      8.3 "83% thought rooms were spacious."
    • 6.3 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      6.9 "Beds were acceptable for 69%."
    • 5.6 "Vibe was decent."
    • 4.9 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 3.1 "Awful breakfast."
    • 2.4 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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