Overview

Hotel Santalahti

Mastotie 1, 48310 Kotka, Kymenlaakso, Finland
+358 5226 8010

Call

+358 5226 8010

Overall guest ratings

8.2/10 Excellent
Based on 796 reviews

Review highlights

  • 9.2
  • 9.1
  • 4.5
  • 3.6

Good to know

  • Nice sauna
  • Great view
  • Friendly service

Nearby

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    Amenities

    • Internet
    • Meeting/Banquet facilities
    • Skiing
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Private beach
    • Designated smoking area
    • Free Wi-Fi
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 796 reviews
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 9.1 "Terrific location."
      8.9 "Great parking, according to 89%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% appreciated the closeness to the beach."
    • 8.9 "Breakfast is good."
    • 4.5 "Rooms are not good."
      4.5 "55% said rooms were small."
      1.0 "90% complained about the bathroom."
      2.5 "75% said rooms were dirty."
      1.1 "89% found problems with the furniture."
      3.5 "65% thought the tv was sub-standard."
      1.2 "For 88%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      0.8 "92% had problems with the shower."
      1.0 "Air conditioning was criticized by 90%."
    • 3.6 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    • 2.7 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      3.7 "63% thought it was rather dirty."
      1.0 "Unclean dining area, according to 90%."
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    Overall Rating

    8.1 Excellent
    Based on 549 reviews
    • 9.2 "Excellent breakfast."
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.2 "Terrific location."
      9.1 "Great parking, according to 91%."
      10.0 "100% thought parking was inexpensive."
    • 4.6 "Rooms are not good."
      1.0 "90% complained about the bathroom."
      4.7 "53% said rooms were small."
      2.9 "71% said rooms were dirty."
      3.4 "66% thought the tv was sub-standard."
      0.9 "91% found problems with the furniture."
      1.6 "For 84%, the rooms looked old."
      0.9 "91% thought they were poorly maintained."
    • 3.6 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 2.9 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      3.5 "65% thought it was rather dirty."
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    Overall Rating

    8.4 Excellent
    Based on 199 reviews
    • 9.6 "Wonderful beach."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 8.8 "Breakfast is good."
    • 8.7 "Good value."
    • 5.1 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 3.7 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    • 3.0 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
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    Overall Rating

    8.0 Good
    Based on 47 reviews
    • 9.3 "World class service."
    • 9.0 "Terrific location."
    • 8.5 "Breakfast is good."
    • 5.3 "Average comfort."
    • 4.2 "Rooms are not good."
    Good to know
    "Nice sauna"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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