Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "Excellent wellness & sports facilities."10.0 "
top-notch fitness area , thought 100%." -
9.1 "Excellent breakfast."
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8.5 "Comfort level is high."8.7 "87% thought it was
pleasantly quiet ." 9.5 "95% thoughtrooms were spacious ." 9.1 "91% liked thebig bathroom ." -
7.9 "Good beach."7.3 "
Beach sports facilities are great , according to 73%." -
7.4 "Good location."7.5 "75%
appreciated the closeness to the beach ." -
6.8 "Service is ok."6.1 "Only 61% thought the
service was professional ." 6.9 "69% thought theshuttle service was ok ." -
6.7 "Rooms are ok."
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5.1 "Average value."
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4.0 "Not very clean."3.9 "61% said
rooms were dirty ." 4.7 "53% thoughtit was rather dirty ." 0.0 "100% said thebathroom was dirty ." -
3.3 "Internet is poor."3.3 "67% said the
wifi quality was bad ."
Overall Rating
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9.3 "Excellent pool."
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9.2 "Excellent wellness & sports facilities."10.0 "
top-notch fitness area , thought 100%." -
9.1 "Excellent breakfast."
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8.0 "Beach is lovely."7.3 "
Beach sports facilities are great , according to 73%." -
7.6 "Good location."7.3 "73%
appreciated the closeness to the beach ." 7.1 "City centre within easy reach , said 71%." -
4.6 "Value below average."2.1 "The
price was too high for 79%." 4.0 "60% said thebreakfast was too expensive ." -
3.9 "Not very clean."3.7 "63% said
rooms were dirty ." 4.8 "52% thoughtit was rather dirty ." -
3.4 "Internet is poor."3.4 "66% said the
wifi quality was bad ."
Overall Rating
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9.3 "Excellent wellness & sports facilities."
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9.2 "Excellent breakfast."
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7.8 "Good beach."
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7.5 "Good vibe."8.9 "89%
enjoyed the friendly atmosphere ." 9.6 "96% thought thehotel was luxurious ." -
6.8 "Service is ok."6.2 "Only 62% thought the
service was professional ." -
6.7 "Location is acceptable."
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6.3 "Rooms are ok."
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5.3 "Average value."
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4.1 "Not very clean."4.0 "60% said
rooms were dirty ." -
3.6 "Internet is poor."3.6 "64% said the
wifi quality was bad ."
Overall Rating
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8.4 "Comfort level is high."8.5 "85% thought it was
pleasantly quiet ." -
7.6 "Good location."
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7.3 "Good beach."
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6.7 "Service is ok."
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6.6 "Rooms are ok."
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4.4 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
I loved everything about this wonderful resort. It is a paradise indeed. Nothing. Everything was just perfect.
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6.3review from
The location was amazing and the staff tried extra hard to be helpful and friendly. We were surprised to find the resort needed refurbishment, and the rooms were a bit worn. We upgraded to a pool villa which was in much better condition. The comparison between the rooms and villas made all the difference.
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8.0review from
It was a perfect getaway for me. I wanted to be away from the bustling crowds and immerse myself into a time of relaxation. The spa was nothing to shout about, but the location of the resort itself made it one of the best holidays I've had. The deserve every star of the five star rating they have been given. Friendly staff who know you by name, go all out to ensure your stay is pleasant. I'll definitely go back for more.
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6.3review from
In general, this hotel is basically more suitable for those who craves for serenity and relaxing moments. Me and my husband booked for Spa Deluxe Sea view with outdoor jacuzzi, and we got the best room location. The view frm our balcony is really breath-taking. The hotel staff even surprised us with some extra welcome romantic deco and anniversary cake because it was our anniversary trip. I'm very happy and impressed with the room that we stayed in. The only set back is the location of the htl a bit inconvenient for shopping activity, and the food in the hotel is rather expensive with a poor quality. Dining-out would be the better choice. The htl provides a shuttle boat every 2hrs (depends on the tide) to go to Ao nang town which is good -I would say the quality of the food in the hotel restaurants is rather a disappointment with that kind of price. The buffet breakfast is good, but can be better. The customer service staff is not as friendly as they should be
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6.3review from
staff were very polite and helpful, beautiful location restaurants expensive, not enough shuttle boats to mainland
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5.7review from
Great hotel for families.
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6.6review from
The kindness services from the staff and the stunning view from our room. Great hotel/resort for a relaxing holiday.
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8.0review from
Absolutely stunning views from balcony, staff were excellent, lovely pools etc. room was not available on arrival and so we ended up having to downgrade. The manager said it was the fault of booking.com - as he didnt receive the booking in time for our arrival. Also very difficult to get to, so quite isolated. Monkeys and big hill walk to get anywhere, as shuttle boat doesnt always run.
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5.2review from
I liked the location on a semi private beach. The hotel is eco friendly and melts into the backdrop of mountains and palm trees I did not like the rather surly unsmiling and unfriendly attitude of a number of staff members. I did not like the mix up over my room allocation as having paid for a sea view deluxe room I was initially allocated a room with nil sea view.which wasted my time in changing rooms.The departure transportation was not well arranged with insufficient information given to us.
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8.0review from
everything,the landscape was fantastic. very,very nice place no
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8.0review from
I loved everything about this wonderful resort. It is a paradise indeed. Nothing. Everything was just perfect.
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8.0review from
It was a perfect getaway for me. I wanted to be away from the bustling crowds and immerse myself into a time of relaxation. The spa was nothing to shout about, but the location of the resort itself made it one of the best holidays I've had. The deserve every star of the five star rating they have been given. Friendly staff who know you by name, go all out to ensure your stay is pleasant. I'll definitely go back for more.
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8.0review from
Absolutely stunning views from balcony, staff were excellent, lovely pools etc. room was not available on arrival and so we ended up having to downgrade. The manager said it was the fault of booking.com - as he didnt receive the booking in time for our arrival. Also very difficult to get to, so quite isolated. Monkeys and big hill walk to get anywhere, as shuttle boat doesnt always run.
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8.0review from
everything,the landscape was fantastic. very,very nice place no
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6.3review from
The location was amazing and the staff tried extra hard to be helpful and friendly. We were surprised to find the resort needed refurbishment, and the rooms were a bit worn. We upgraded to a pool villa which was in much better condition. The comparison between the rooms and villas made all the difference.
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6.3review from
In general, this hotel is basically more suitable for those who craves for serenity and relaxing moments. Me and my husband booked for Spa Deluxe Sea view with outdoor jacuzzi, and we got the best room location. The view frm our balcony is really breath-taking. The hotel staff even surprised us with some extra welcome romantic deco and anniversary cake because it was our anniversary trip. I'm very happy and impressed with the room that we stayed in. The only set back is the location of the htl a bit inconvenient for shopping activity, and the food in the hotel is rather expensive with a poor quality. Dining-out would be the better choice. The htl provides a shuttle boat every 2hrs (depends on the tide) to go to Ao nang town which is good -I would say the quality of the food in the hotel restaurants is rather a disappointment with that kind of price. The buffet breakfast is good, but can be better. The customer service staff is not as friendly as they should be
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6.3review from
staff were very polite and helpful, beautiful location restaurants expensive, not enough shuttle boats to mainland
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5.7review from
Great hotel for families.
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5.2review from
I liked the location on a semi private beach. The hotel is eco friendly and melts into the backdrop of mountains and palm trees I did not like the rather surly unsmiling and unfriendly attitude of a number of staff members. I did not like the mix up over my room allocation as having paid for a sea view deluxe room I was initially allocated a room with nil sea view.which wasted my time in changing rooms.The departure transportation was not well arranged with insufficient information given to us.
