Myhotel@sentral 2

Guests have mentioned that the rooms are clean and comfortable, with some noting that the sheets and towels were clean, although there were some stains. However, a few guests have mentioned that the cleanliness could be improved, with some rooms feeling dusty and not being made up.

The hotel's location is praised for being within walking distance to various attractions and shopping malls, as well as its proximity to KL Sentral. However, some guests have mentioned that the area can be noisy, and one guest had difficulty finding the hotel due to its location.

Guests have generally found the beds to be comfortable, with some mentioning that the rooms are simple but comfortable for an affordable rate. However, one guest mentioned that the bed sheets were dirty upon check-in.

Some guests have expressed concerns about the lack of water supply, insufficient toiletries, and the absence of hot water in the rooms. Additionally, there have been complaints about the availability of Wi-Fi, with one guest expressing dissatisfaction about not being informed about the lack of Wi-Fi upon check-in.

Guests have generally praised the friendly and helpful staff, with some mentioning specific staff members who provided excellent service. However, a few guests have expressed dissatisfaction with the service at the front office, citing rude staff behavior and issues with room key setup.

Some guests were disappointed to receive rooms without windows despite booking rooms with windows. Double-check your room selection to ensure you get the desired view and natural light.

Some guests mentioned noise disturbances from nearby shops and mamak stalls. Light sleepers may want to bring earplugs or request a room away from potential sources of noise.

While many guests found the rooms clean and comfortable, a few mentioned issues with dirty bed sheets, towels, and a lack of housekeeping. It's advisable to inspect the room upon arrival and promptly report any cleanliness concerns to the staff.

Despite being listed as an amenity, some guests were surprised to find that the Wi-Fi was unavailable during their stay. It's recommended to confirm the status of the Wi-Fi upon check-in to avoid any inconvenience.

The hotel's proximity to KL Sentral, shopping malls, and various attractions was praised by many guests. Plan to explore these nearby attractions and take advantage of the convenient access to transportation and dining options.

A few guests noted the presence of smoke smells in the rooms. If sensitive to smoke or odors, it's advisable to request a non-smoking room or confirm the room's odor status before check-in.

Several guests appreciated the friendly and helpful nature of the hotel staff. Don't hesitate to engage with the staff for recommendations or assistance during your stay.

Some guests experienced issues with housekeeping, maintenance, and facilities such as water supply. It's recommended to promptly report any concerns to the staff for resolution.

If arriving early, it's worth inquiring about the possibility of early check-in, as some guests were accommodated for early check-in after completing quarantine at another hotel.

Some guests encountered issues related to deposits and receipts. It's advisable to clarify deposit policies and obtain receipts for any transactions to avoid misunderstandings during check-out.