Pillows Plus City Top

The hotel ensures a high standard of health and safety with daily housekeeping, contactless check-in/check-out, and the use of effective cleaning chemicals against coronavirus. Additionally, the staff follows all safety protocols as directed by local authorities.

Yes, the hotel offers free parking, making it convenient for guests with vehicles.

Guests have found the food to be good, and some have even mentioned that it can be delivered to the guest accommodation, providing added convenience.

While some guests have mentioned concerns about small spaces and cleanliness, others have praised the hotel for being nice and clean. The hotel also ensures that guest accommodation is disinfected between stays.

The high season is in November, offering a great opportunity to experience the hotel's excellent service and friendly staff. However, it's important to note that some guests have found the location to be less suitable for family or friends.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer fewer crowds, consider visiting in October, which is the low season for the hotel.

The hotel is conveniently located near several attractions, including Berjaya Times Square, Thean Hou Temple, and Petronas Towers, making it a great base for sightseeing.

Some guests found the rooms to be small and not well-maintained. It's advisable to check the room size and condition before booking, especially if space and cleanliness are a priority for you.

While some guests reported a comfortable and quiet stay, others mentioned noise issues, particularly if the room faced the stairs or lift. Consider requesting a room away from potential noise disturbances.

Many guests praised the friendly and helpful staff, with specific mentions of Mr. Andrew and Mr. Ramesh. Don't hesitate to seek assistance or recommendations from the accommodating hotel team.

If you prefer vibrant atmospheres and events, November is the high season, offering potentially livelier surroundings and activities.

A few guests noted significant differences between the room photos and the actual reality. It's advisable to manage expectations and inquire about the specific room you'll be allocated.

Some guests were pleasantly surprised by complimentary room upgrades. It might be worth politely inquiring about the possibility of an upgrade during your stay.

The hotel has implemented various health and safety protocols, including the use of effective cleaning chemicals, hand sanitizer availability, and staff adherence to safety protocols.