The swimming pool which my daughter had spent hours in it. It was very nice of the hotel to have a cake for our anniversary. It think it was very special for us to come back and to find a cake for us. Hopefully we will be back for our next honeymoon. We had our first there and this was our second five years later.
There was a bug, crocroches in the bathroom and we asked the for someone to spray the room. The room was fill with the bug spray and we could not open the window. That was not a plesant night for us as we breathing in the bug spray all night.
the location is very good, easy excess to down town shopping area and walking distance to petronas towers
they didnt treat us as a honeymoon couple,even though i informed them that we are coming for honeymoon
Hotel has an high standard and plenty of services.
Staff is friendly most of times. One of the girls behind reception was kind of rude.
Have stayed previously and was not disappointed this time. Excellent customer service. Helpful staff. Good location. Good food.
Price of the Internet connection was ridiculous. Budget hotels in Europe supply in-room internet for no charge yet the cost per hour here was exhorbitant.
Large comfortable bed with good outlook. Close to all facilities. Friendly staff. Good swimming pool and tennis court.
I stay there every year
No, I like the hotel and its staff
Staff not very helpful
Far from shopping and action. Although very close to train, it came every 15 min and was inconvenient to change lines. Was not 5 star service, as we stayed in West Wing and was suppose to be 5 star.
Hotel was presented very well, room was excellant, very clean and in good order. Staff were very helpful and friendly
Our only criticism was the coffee served at the pool bar was awful.
The location near town. security is good.
Hotel is run down, service is poor, need to keep remind our request for room service. Hotel staff not much knowledge.