Overview

Shangri-La Hotel

11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 320 322 388

$115+

Overall guest ratings

9.0/10 Excellent
Based on 4273 reviews
See all reviews

Review highlights

  • 9.3
  • 9.2
  • 9.2
  • 8.9

Good to know

  • Nice building
  • Professional service
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, minutes from Kuala Lumpur Tower and close to Petronas Twin Towers. This 5-star hotel is close to Merdeka Square and Petaling Street.

    Rooms

    Make yourself at home in one of the 662 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

    Rec, Spa, Premium Amenities

    Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional amenities include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and a computer station. Event facilities at this hotel consist of a conference center, conference space, and meeting rooms. A train station pick-up service is available for a surcharge.

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    Amenities

    • Free Wi-Fi
    • No smoking
    • Parking
    • Business center
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • Child pool
    • Coffee shop
    • Sauna
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Storage available
    • Wedding services
    • Complimentary coffee
    • Internet access
    • News stand
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    Rates

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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 4273 reviews
    data provided by TrustYou
    • 9.3 "World class service."
    • 9.2 "Excellent wellness & sports facilities."
    • 9.2 "Terrific location."
    • 8.9 "Breakfast is good."
    • 8.7 "Food is delicious."

    Overall Rating

    9.0 Excellent
    Based on 2179 reviews
    data provided by TrustYou
    • 9.5 "Terrific location."
    • 9.2 "World class service."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.6 "Food is delicious."
    • 8.6 "Breakfast is good."
    • 6.7 "Average value."
    • 5.6 "Pool is mediocre."

    Overall Rating

    8.9 Excellent
    Based on 940 reviews
    data provided by TrustYou
    • 9.4 "Excellent wellness & sports facilities."
    • 9.3 "World class service."
    • 9.0 "Terrific location."
    • 8.7 "Food is delicious."
    • 8.6 "Breakfast is good."
    • 6.9 "Rooms are ok."
    • 6.8 "Average comfort."

    Overall Rating

    9.0 Excellent
    Based on 555 reviews
    data provided by TrustYou
    • 9.3 "Excellent wellness & sports facilities."
    • 9.2 "World class service."
    • 9.2 "Terrific location."
    • 9.1 "Excellent breakfast."
    • 8.8 "Amenities are good."
    • 7.0 "High value."

    Overall Rating

    9.0 Excellent
    Based on 598 reviews
    data provided by TrustYou
    • 9.6 "World class service."
    • 9.3 "Excellent wellness & sports facilities."
    • 9.2 "Terrific location."
    • 8.8 "Breakfast is good."
    • 8.4 "Amenities are good."
    • 7.0 "High value."
    • 6.7 "Vibe was decent."

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