Overview

Shangri-La Hotel
Top Business Hotel

11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 320 322 388

$116+

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Rates

Overall guest ratings

9.0/10 Excellent
Based on 4,139 reviews
See all reviews

Review highlights

  • 9.6
  • 9.3
  • 9.1
  • 8.9

Good to know

  • Wonderful sightseeing
  • Pleasant entrance area
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, minutes from Kuala Lumpur Tower and close to Petronas Twin Towers. This 5-star hotel is close to Merdeka Square and Petaling Street.

    Rooms

    Make yourself at home in one of the 662 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional amenities include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A train station pick-up service is available for a surcharge.

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    Amenities

    • Free Wi-Fi
    • No smoking
    • Parking
    • Business center
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Storage available
    • Wedding services
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 4,139 reviews
    • 9.6 "Excellent wellness & sports facilities."
    • 9.3 "World class service."
    • 9.1 "Terrific location."
    • 8.9 "Breakfast is good."
    • 8.4 "Amenities are good."

    Overall Rating

    9.0 Excellent
    Based on 2,069 reviews
    • 9.5 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 9.5 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      9.1 "91% liked the proximity to shopping."
      7.4 "Easily accessible by car, said 74%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      9.7 "97% were happy with the room service."
      9.9 "Housekeeping was great, according to 99%."
    • 8.5 "Breakfast is good."
    • 8.4 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      9.4 "94% enjoyed the lobby entrance."
      8.5 "85% found the grounds to be nice."
      7.5 "75% thought the architecture was beautiful."
    • 6.8 "Average value."
      6.3 "Breakfast prices were ok, according to 63%."

    Overall Rating

    8.9 Excellent
    Based on 869 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      9.9 "Housekeeping was great, according to 99%."
      9.8 "98% were happy with the room service."
    • 9.1 "Excellent breakfast."
    • 8.7 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
      8.5 "85% liked the proximity to shopping."
      7.0 "Easily accessible by car, said 70%."
    • 8.1 "Generally very clean."
      7.8 "78% said rooms were clean."
      8.6 "86% thought it was clean."
    • 5.5 "Pool is mediocre."

    Overall Rating

    9.0 Excellent
    Based on 538 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      9.8 "98% were happy with the room service."
    • 9.0 "Excellent breakfast."
    • 8.9 "Location is great."
      8.9 "89% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
      7.1 "Easily accessible by car, said 71%."
    • 8.7 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      9.4 "94% enjoyed the lobby entrance."
      9.1 "91% found the grounds to be nice."
    • 6.8 "Internet is average."
    • 6.7 "Average value."
    • 5.5 "Pool is mediocre."
    View all review categories

    Overall Rating

    9.0 Excellent
    Based on 662 reviews
    • 9.7 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 9.3 "Terrific location."
      8.8 "88% liked the proximity to shopping."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.4 "74% said the reception staff was great."
      9.8 "98% were happy with the room service."
    • 8.5 "Breakfast is good."
    • 8.5 "Food is delicious."
      8.3 "Yummy desserts, said 83%."
      8.9 "89% loved the menu selection."
    • 6.9 "Vibe was decent."
    • 5.5 "Pool is mediocre."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Wonderful sightseeing"
    "Pleasant entrance area"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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