Overview

Shangri-La Hotel
Top Business Hotel

11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 320 322 388

$116+

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Rates

Overall guest ratings

9.0/10 Excellent
Based on 4,182 reviews
See all reviews

Review highlights

  • 9.7
  • 9.2
  • 9.2
  • 6.5

Good to know

  • Nice building
  • Wonderful sightseeing
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, minutes from Kuala Lumpur Tower and close to Petronas Twin Towers. This 5-star hotel is close to Merdeka Square and Petaling Street.

    Rooms

    Make yourself at home in one of the 662 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A train station pick-up service is available for a surcharge.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Parking
    • Business center
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Concierge service
    • Laundry facilities
    • Spa
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Storage available
    • Wedding services
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 4,182 reviews
    • 9.7 "Excellent wellness & sports facilities."
    • 9.2 "World class service."
    • 9.2 "Terrific location."
    • 8.9 "Breakfast is good."
    • 8.2 "Amenities are good."
    • 6.5 "Internet is average."

    Overall Rating

    9.1 Excellent
    Based on 2,007 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.3 "73% said the reception staff was great."
      10.0 "100% were happy with the room service."
      9.8 "Housekeeping was great, according to 98%."
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      8.8 "88% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      8.9 "Easily accessible by car, said 89%."
    • 8.6 "Breakfast is good."
    • 8.5 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      9.5 "95% enjoyed the lobby entrance."
      10.0 "100% found the grounds to be nice."
    • 6.6 "Internet is average."
      5.9 "59% thought the wifi quality was ok."

    Overall Rating

    9.0 Excellent
    Based on 961 reviews
    • 9.8 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.4 "74% said the reception staff was great."
      10.0 "100% were happy with the room service."
      9.8 "Housekeeping was great, according to 98%."
    • 9.1 "Excellent breakfast."
    • 8.8 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      8.2 "82% liked the proximity to shopping."
      9.1 "Easily accessible by car, said 91%."
    • 8.3 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      9.4 "94% enjoyed the lobby entrance."
      10.0 "100% found the grounds to be nice."
      8.0 "80% thought the architecture was beautiful."
    • 6.5 "Internet is average."
      5.9 "59% thought the wifi quality was ok."

    Overall Rating

    9.1 Excellent
    Based on 543 reviews
    • 9.8 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 9.3 "Terrific location."
      9.2 "Easily accessible by car, said 92%."
      9.5 "95% liked the proximity to sightseeing."
      8.7 "87% liked the proximity to shopping."
    • 9.1 "Excellent breakfast."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.4 "74% said the reception staff was great."
      10.0 "100% were happy with the room service."
    • 8.3 "Food is delicious."
      9.0 "90% loved the menu selection."
    • 6.5 "Internet is average."
      6.1 "61% thought the wifi quality was ok."

    Overall Rating

    9.0 Excellent
    Based on 669 reviews
    • 9.8 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 9.4 "Terrific location."
      8.4 "84% liked the proximity to shopping."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      10.0 "100% were happy with the room service."
    • 8.4 "Breakfast is good."
    • 8.2 "Food is delicious."
      8.8 "88% loved the menu selection."
      8.7 "Yummy desserts, said 87%."
    • 6.2 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Wonderful sightseeing"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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