The Westin Kuala Lumpur
5 stars

The Westin Kuala Lumpur

199, Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Kuala Lumpur, Malaysia
See location+60 327 318 333
From
$86
Cheapest

rate per night

8.6
Very good
based on 2810 reviews
2,810 reviews
Room type
Provider
Nightly total
Superior room
King room
Deluxe room

Photos of The Westin Kuala Lumpur

Overview

Located less than a 10-minute walk from Bukit Bintang Monorail Station, The Westin Kuala Lumpur offers guests a convenient base when in Kuala Lumpur. It is close to Fahrenheit 88 Mall, restaurants and shops.

Guests staying at The Westin Kuala Lumpur can enjoy taking a dip in the outdoor pool, working out in the fitness center or unwinding with a drink at the on site bar. Guests can take advantage of the recreational facilities on offer, such as a playground, a sauna and a bowling alley. It also offers convenient options for business meetings and events.

The rooms at the hotel were refurbished in 2012 and feature a mini bar, a refrigerator and a kitchenette. The bathrooms are fitted with a bathtub and a shower, and include bathrobes and a hair dryer.

Every morning, guests can enjoy breakfast at Five Sen5es or Living Room. Lunch is provided at Splash and QBA Bar & Grill for those enjoying the hotel and its amenities during the day.

Places of interest near The Westin Kuala Lumpur include KLCC Park, Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Guests can also visit Sungei Wang Plaza and Aquaria KLCC.

8.6
Very good rating
Based on 2,810 verified guest reviews

Latest deals for The Westin Kuala Lumpur

Thu 7/17
Fri 7/18
Deluxe room
bed type unknown
2 twin beds
1 king bed
Executive room
1 king bed
bed type unknown
1 king bed
Superior room
bed type unknown
King room
1 king bed
1 king bed
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Westin Kuala Lumpur

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Services and conveniences

  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Mobile hotspot device
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Lowered sink
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Toilet with grab rails

General

  • Executive lounge access
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shared bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Pool and spa

  • Infinity pool
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Saltwater pool
  • Sauna

Kitchen

  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing

Things to do

  • Bicycle rental
  • Board games/puzzles
  • Cycling
  • Evening entertainment
  • Cooking classes
  • Night club

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Playground

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV
  • Smartphone dock

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Airport shuttle
  • Valet parking

Outdoor

  • Garden
  • Terrace/Patio

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center

Reviews of The Westin Kuala Lumpur

8.6
Very good
2810 verified ratings
Wonderful
1562
Very good
505
Good
362
Okay
164
Fair
115
Mediocre
58
Poor
44

Summary of reviews

Guests say
Guests appreciate the hotel's excellent location in the heart of Kuala Lumpur, making it convenient for shopping and dining. However, many reviews highlight issues with service, including long wait times and inadequate housekeeping. Cleanliness is also a concern, with reports of dusty rooms and unclean bathrooms. Overall, while the location is a strong point, guests feel that the service and cleanliness do not meet the expected standards for a five-star hotel.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness2 out of 10
Service2 out of 10
Sort by:Most recent

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Score by provider

All reviews

8.8
Very good
Vic, Apr 2017
Pros (+) The location was absolutely the best, if you can work with the mad traffic that is.
Cons (-) - The long wait times at the check-in counter in the SPG gold/platinum members section. There were only 2 staff dedicated to helping the SPG Gold Platinum members, which was a line of atleast 10 ppl on the day. I was obviously frustrated by this service and the frustration was evident on every customer's face. - The A/C in the room was below par. Even after requesting the hotel to have it checked ...
Read more
9.4
Wonderful
Anonymous, May 2016
Pros (+) Was able to walk to 75% of the things I wanted to do in KL. Having a nice shopping mall with good dining options around was a big plus!

Location

199, Jalan Bukit Bintang, Kuala Lumpur 55100

What's nearby

  • Pavilion Kuala Lumpur171 yd
  • Bukit Bintang Monorail Station435 yd
  • Kuala Lumpur Convention Centre0.5 mi
  • Imbi Monorail Station0.5 mi
  • KLCC Park0.5 mi
  • Suria KLCC0.7 mi
  • Petronas Towers0.7 mi
  • Kuala Lumpur Tower0.8 mi
  • Merdeka Stadium1.1 mi
  • Petaling Street1.2 mi
  • Jamek Mosque1.3 mi
  • Merdeka Square1.4 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Westin Kuala Lumpur

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
May
$138
$150
Cheapest month to stay with an average 14% drop in price.
Most expensive month to stay with an average 48% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Westin Kuala Lumpur

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Westin Kuala Lumpur

  • If you’re after a cheap room at The Westin Kuala Lumpur, then you should consider staying during the low season. The cheapest deals can generally be found in February and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Westin Kuala Lumpur, plan to stay on a Wednesday or Friday. The most expensive day is usually Saturday.
  • The cheapest price a room at The Westin Kuala Lumpur was booked for on KAYAK in the last 2 weeks was $126, while the most expensive was $150.
  • How long should you stay at The Westin Kuala Lumpur? KAYAK users usually book their rooms here for 4 days.
See more tips

FAQs when booking at The Westin Kuala Lumpur

  • Where is The Westin Kuala Lumpur located?

    The Westin Kuala Lumpur is located at 199, Jalan Bukit Bintang in Bukit Bintang, 2 miles from the center of Kuala Lumpur. Pavilion Kuala Lumpur is the closest landmark to The Westin Kuala Lumpur.

  • When is check-in time and check-out time at The Westin Kuala Lumpur?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at The Westin Kuala Lumpur.

  • Does The Westin Kuala Lumpur offer free Wi-Fi?

    Yes, The Westin Kuala Lumpur offers free Wi-Fi.

  • How far is The Westin Kuala Lumpur from the airport?

    The Westin Kuala Lumpur is 10.6 miles from Kuala Lumpur Subang. The Westin Kuala Lumpur is 28.7 miles from Kuala Lumpur Intl.

  • Does The Westin Kuala Lumpur have a pool?

    Yes, The Westin Kuala Lumpur has a pool onsite.

  • How does KAYAK find such great The Westin Kuala Lumpur hotel deals?

    KAYAK scours the web for all room deals available at The Westin Kuala Lumpur in Kuala Lumpur and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Kuala Lumpur and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Kuala Lumpur.

See more FAQs

Nearby hotels and places to stay

5-star hotel
Pavilion Hotel Kuala Lumpur Managed By Banyan Tree9 Excellent (3,254 reviews)0.05 miOutdoor pool, Fitness center, Restaurant$125+
5-star hotel
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3-star hotel
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4-star hotel
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Dorsett Residences Raintree At Bukit Bintang
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3-star hotel
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5-star hotel
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4-star hotel
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Capri by Fraser, Bukit Bintang
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3-star hotel
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De Space @ Bukit Bintang Residence, Kl
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4-star hotel
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Capri by Fraser, Bukit Bintang
9.1 Excellent (3,812 reviews)0.12 miOutdoor pool, Fitness center, Restaurant$83+
5-star hotel
Pavilion Hotel Kuala Lumpur Managed By Banyan Tree9 Excellent (3,254 reviews)0.05 miOutdoor pool, Fitness center, Restaurant$125+
5-star hotel
JW Marriott Hotel Kuala Lumpur8.9 Excellent (4,854 reviews)0.06 miOutdoor pool, Spa and wellness center, Fitness center$125+
3-star hotel
61% cheaperSleeping Lion Suites8.4 Excellent (673 reviews)0.11 miOutdoor pool, Fitness center, Free Wi-Fi$46+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.4
2.0 mi
Kuala Lumpur Subang
11.1 mi

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