Overview

JW Marriott Hotel Kuala Lumpur

183 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
+60 327 159 000

$116+

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Rates

Overall guest ratings

8.7/10 Excellent
Based on 2,553 reviews
See all reviews

Review highlights

  • 9.7
  • 9.0
  • 8.6
  • 2.1

Good to know

  • Great reception
  • Professional service
  • Friendly service
  • Great shopping

Nearby

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    Amenities

    • Free Wi-Fi
    • Wheelchair accessible
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Non-smoking rooms available
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • ATM on-site
    • Internet
    • Indoor pool
    • Kitchen/Kitchenette
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 2,553 reviews
    • 9.7 "Terrific location."
    • 9.0 "World class service."
    • 8.6 "Generally very clean."
    • 8.2 "Food is delicious."
    • 7.3 "Good breakfast."
    • 2.1 "Disappointing internet connection."

    Overall Rating

    8.7 Excellent
    Based on 944 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      8.5 "Housekeeping was great, according to 85%."
    • 8.7 "Generally very clean."
      8.9 "89% said rooms were clean."
    • 7.2 "Nice rooms."
      8.9 "89% said rooms were clean."
    • 7.1 "High value."
      7.5 "75% were happy with the price of the breakfast."
    • 6.8 "Breakfast is mediocre."
    • 2.3 "Disappointing internet connection."
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    Overall Rating

    8.8 Excellent
    Based on 893 reviews
    • 9.9 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
      7.6 "76% were happy with the room service."
    • 8.2 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.0 "90% thought it was clean."
    • 7.1 "Nice rooms."
      8.6 "86% said rooms were clean."
    • 7.0 "Good breakfast."
    • 6.7 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
    • 1.8 "Disappointing internet connection."
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    Overall Rating

    8.7 Excellent
    Based on 357 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 8.8 "Generally very clean."
      8.9 "89% said rooms were clean."
    • 8.4 "Food is delicious."
    • 7.7 "Good breakfast."
    • 6.7 "Average comfort."
      7.0 "70% thought rooms were spacious."
    • 5.6 "Vibe was decent."
    View all review categories

    Overall Rating

    8.6 Excellent
    Based on 357 reviews
    • 9.9 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
    • 8.2 "Generally very clean."
      8.3 "83% said rooms were clean."
    • 7.4 "Good breakfast."
    • 7.0 "High value."
    • 6.8 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.9 "For only 59%, the bathroom was ok."
    • 6.7 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 2.3 "Disappointing internet connection."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Professional service"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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