Overview

JW Marriott Hotel Kuala Lumpur

183 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
+60 327 159 000

$134+

Overall guest ratings

8.8/10 Excellent
Based on 2,554 reviews

Review highlights

  • 9.7
  • 8.9
  • 5.4
  • 4.9

Good to know

  • Friendly atmosphere
  • Professional service
  • Friendly service

Nearby

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    About

    Preferred choice for luxury accommodation and ideal venue for meetings and social events in Kuala Lumpur, now guarantees your stay only in the comfort of newly refreshed rooms & suites. Experience the fusion of luxury and convenience today.Located in the heart of the exciting "Golden Triangle", the city's prime business and shopping district and adjoining to the prestigious Starhill Gallery, JW Marriott offers easy access to the lively and vibrant shopping strip which boasts upscale brands, a vast variety of restaurants and numerous entertainment outlets.

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    Marriott

    Amenities

    • Fitness center
    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Non-smoking rooms available
    • Child pool
    • Indoor pool
    • Coffee shop
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 2,554 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "City centre within easy reach, said 93%."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
      8.3 "83% were happy with the room service."
    • 8.6 "Food is delicious."
      9.2 "92% loved the menu selection."
    • 8.0 "Breakfast is good."
      7.9 "79% were happy with the price of the breakfast."
    • 7.8 "Good cleanliness."
      7.9 "79% said rooms were clean."
      8.1 "81% thought it was clean."
    • 5.4 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
      7.0 "70% said the beds were comfortable."
      5.7 "57% thought the bathroom was big enough."
    • 4.9 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
      4.8 "For 52%, the lobby entrance was sub-standard."
      2.0 "80% complained about the elevator."
    • 3.6 "Wellness & sports facilities were not very nice."
      0.8 "92% didn't like the fitness area."
    • 2.7 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 842 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 7.7 "Good cleanliness."
      7.9 "79% said rooms were clean."
    • 7.6 "Good breakfast."
      7.6 "76% were happy with the price of the breakfast."
    • 7.2 "Nice rooms."
      7.9 "79% said rooms were clean."
      7.1 "71% thought rooms were spacious."
      7.0 "70% were happy with the bathroom."
      9.5 "95% thought the view was good."
    • 5.4 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
      2.0 "80% complained about the elevator."
    • 3.2 "Disappointing wellness & sports facilities."
    • 2.8 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall Rating

    8.9 Excellent
    Based on 868 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      8.7 "Easily accessible by car, said 87%."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 8.6 "Food is delicious."
    • 8.0 "Breakfast is good."
      7.8 "78% were happy with the price of the breakfast."
    • 6.9 "Rooms are ok."
    • 6.0 "Average comfort."
    • 4.9 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 2.5 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall Rating

    8.9 Excellent
    Based on 485 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.3 "Food is delicious."
    • 8.1 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 7.8 "Good breakfast."
    • 6.0 "Vibe was decent."
    • 5.1 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
    • 4.4 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
    • 2.8 "Disappointing internet connection."
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    Overall Rating

    8.6 Excellent
    Based on 357 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 8.5 "Food is delicious."
    • 7.9 "Good breakfast."
    • 7.6 "Good cleanliness."
    • 6.9 "Rooms are ok."
      7.0 "70% were happy with the bathroom."
      6.5 "Only 65% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."
    • 5.3 "Vibe was decent."
    • 4.9 "Not very comfortable."
      2.2 "78% thought it was too noisy."
    • 4.4 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      2.1 "79% complained about the elevator."
      1.2 "88% thought the facilities needed updating."
    • 2.5 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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