Overview

The Ritz-Carlton Kuala Lumpur
Top Luxury Hotel

168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
+60 321 428 000

$138+

Overall guest ratings

8.9/10 Excellent
Based on 1,174 reviews

Review highlights

  • 9.2
  • 8.5
  • 8.5
  • 5.2

Good to know

  • Professional service
  • Spacious rooms
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Discover the exclusive Ritz-Carlton, Kuala Lumpur and experience a place where ancient rivers converge and a modern city beckons guests to explore the sights, sounds and flavours of Malaysia.Located downtown in the Golden Triangle business district, guests at this distinctive five-star luxury hotel in Kuala Lumpur can enjoy convenient access to upscale shopping, dining and entertainment. Home to the magnificent Petronas Twin Towers (a 10 minute walk from the Hotel via an air-conditioned walkway), Kuala Lumpur is also rich in culture and traditions.At The Ritz-Carlton, Kuala Lumpur, guests can indulge in soothing spa treatments, award-winning cuisine or simply relax in the exceptional comfort of their rooms and take in the best that KL has to offer.

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    Marriott V2

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Gift shop
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.9 Excellent
    Based on 1,174 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      8.5 "Easily accessible by car, said 85%."
      8.2 "82% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Good value."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.0 "70% were impressed by the valet service."
      10.0 "100% found the restaurant service to be one of the best."
      7.5 "75% were happy with the room service."
      8.6 "Management was excellent, said 86%."
    • 7.9 "High comfort."
      8.8 "88% thought rooms were spacious."
      8.9 "89% liked the big bathroom."
    • 7.9 "Tasty food."
      8.7 "Yummy desserts, said 87%."
      9.7 "97% loved the menu selection."
    • 5.2 "Pool is mediocre."
    • 3.9 "Bar is not good."
    • 3.1 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall Rating

    9.1 Excellent
    Based on 305 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.4 "Good value."
    • 8.2 "Very nice wellness & sports facilities."
    • 7.9 "Good vibe."
      9.0 "90% enjoyed the friendly atmosphere."
      8.0 "80% said it was a stylish hotel."

    Overall Rating

    8.9 Excellent
    Based on 645 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      8.5 "Easily accessible by car, said 85%."
    • 8.6 "Good value."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 8.0 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
    • 7.8 "Good breakfast."
    • 4.5 "Pool is below average."
    • 2.8 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall Rating

    9.0 Excellent
    Based on 93 reviews
    • 9.2 "Terrific location."
    • 8.7 "Good value."
    • 8.0 "Breakfast is good."
    • 8.0 "Vibe was good."
      9.3 "93% enjoyed the friendly atmosphere."
    • 7.9 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 6.1 "Average amenities."
      6.2 "62% thought the building was acceptable."

    Overall Rating

    8.6 Excellent
    Based on 129 reviews
    • 9.0 "Terrific location."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.1 "Food is delicious."
    • 7.7 "Good breakfast."
    • 7.5 "Good vibe."
    • 6.9 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 4.8 "Pool is below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Professional service"
    "Spacious rooms"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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