Overview

The Ritz-Carlton, Kuala Lumpur

168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
+60 321 428 000

$158+

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Overall guest ratings

8.8/10 Excellent
Based on 1,166 reviews
See all reviews

Review highlights

  • 9.2
  • 9.1
  • 6.9
  • 6.6

Good to know

  • Friendly atmosphere
  • Professional service
  • Friendly service

Nearby

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    Amenities

    • Free Wi-Fi
    • Business center
    • Car rental
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Wedding services
    • Internet
    • Currency exchange on-site
    • Room service
    • Hot tub
    • Indoor pool
    • Beauty salon
    • Kitchen/Kitchenette
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    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 1,166 reviews
    • 9.2 "World class service."
    • 9.1 "Excellent wellness & sports facilities."
    • 9.1 "Terrific location."
    • 8.6 "Food is delicious."
    • 8.2 "Comfort level is high."
    • 6.9 "Breakfast is mediocre."
    • 6.6 "Vibe was decent."
    • 5.5 "Average amenities."
    • 3.8 "Internet is poor."
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    Overall Rating

    8.9 Excellent
    Based on 443 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 9.3 "Excellent wellness & sports facilities."
    • 9.2 "Terrific location."
      9.4 "94% liked the proximity to shopping."
    • 7.7 "Nice rooms."
      8.9 "89% thought rooms were spacious."
      7.1 "71% said rooms were clean."
      9.6 "96% liked the big bathroom."
      8.1 "81% said the beds were comfortable."
    • 6.8 "Breakfast is mediocre."
    • 6.8 "Vibe was decent."
    • 3.3 "Internet is poor."
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    Overall Rating

    8.6 Excellent
    Based on 408 reviews
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.7 "Food is delicious."
    • 8.6 "Location is great."
      9.4 "94% liked the proximity to shopping."
    • 7.3 "High value."
    • 6.7 "Vibe was decent."
      7.0 "70% enjoyed the friendly atmosphere."
    • 6.7 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.2 "Only 62% said rooms were clean enough."
      5.2 "Only 52% thought the furniture was functional."
    • 6.4 "Breakfast is mediocre."
    • 5.7 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 3.8 "Internet is poor."
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    Overall Rating

    8.5 Excellent
    Based on 186 reviews
    • 9.4 "Terrific location."
      9.4 "94% liked the proximity to shopping."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 7.8 "Nice rooms."
      8.8 "88% thought rooms were spacious."
    • 7.3 "Good breakfast."
    • 6.6 "Vibe was decent."
    • 5.7 "Average amenities."

    Overall Rating

    8.5 Excellent
    Based on 128 reviews
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.7 "Location is great."
      9.0 "90% liked the proximity to shopping."
    • 6.7 "Rooms are ok."
    • 5.9 "Vibe was decent."
    • 4.9 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    Hotel type
    Guests say the hotel is perfect for a romantic getaway.
    Guests recommend this hotel for business travelers.
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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