Overview

The Ritz-Carlton, Kuala Lumpur

168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
+60 321 428 000

$141+

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Rates

Overall guest ratings

8.9/10 Excellent
Based on 1,177 reviews
See all reviews

Review highlights

  • 10.0
  • 9.1
  • 6.8
  • 5.3

Good to know

  • Professional service
  • Friendly atmosphere
  • Friendly service
  • Great shopping

Nearby

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Gift shop
    • Business center
    • Car rental
    • Concierge service
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Safe
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.9 Excellent
    Based on 1,177 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.1 "Terrific location."
    • 8.9 "Great service."
    • 8.8 "Food is delicious."
    • 8.1 "Breakfast is good."
    • 6.8 "Vibe was decent."
    • 5.3 "Average amenities."
    • 3.0 "Bar is disappointing."
    • 2.4 "Disappointing internet connection."
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    Overall Rating

    9.1 Excellent
    Based on 423 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      9.1 "91% were impressed by the valet service."
      7.4 "74% said the reception staff was great."
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.7 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
    • 8.3 "Breakfast is good."
    • 7.8 "Nice rooms."
      8.5 "85% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
    • 2.0 "Disappointing internet connection."

    Overall Rating

    8.7 Excellent
    Based on 447 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.9 "Food is delicious."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      8.8 "88% were impressed by the valet service."
    • 7.9 "Good breakfast."
    • 6.8 "Vibe was decent."
    • 6.8 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
    • 5.5 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 2.4 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 164 reviews
    • 9.1 "Terrific location."
    • 8.2 "Breakfast is good."
    • 7.8 "Good service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 7.7 "High value."
    • 7.5 "Nice rooms."
      8.5 "85% thought rooms were spacious."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."

    Overall Rating

    8.7 Excellent
    Based on 141 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 7.1 "Nice rooms."
    • 6.7 "Vibe was decent."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Friendly atmosphere"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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