Castello Hotel
Overview
Amenities at Castello Hotel
- Free Wi-Fi
- Tea/coffee maker
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Parking
- Laundry service
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Body soap
- Air-conditioned
Bathroom
- Shared toilet
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Services and conveniences
- Safety deposit box
- Mini-market on site
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
- Designated smoking area
Dining
- Electric kettle
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
General
- Window
- Family rooms
- Seating area
- Hardwood or parquet floors
- Interconnected room(s) available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 meters)
- Sofa bed
- Clothes rack
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Parking
Things to do
- Beauty salon
Reviews of Castello Hotel
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the pros of staying at Castello Hotel?
Guests have highlighted the very comfortable and super clean rooms, the helpful staff, and the hotel's convenience and value for money.
What are the cons of staying at Castello Hotel?
Some guests mentioned concerns about noise at night, smelly pillows, poor soundproofing, and the absence of windows in some rooms.
What practical amenities does Castello Hotel offer?
The hotel provides free parking, daily housekeeping, contactless check-in/check-out, and physical distancing measures in dining areas.
When is the best time to visit Castello Hotel?
The low season is in June, and the high season is in October, offering potential guests a range of options for their visit.
What can guests expect in terms of cleanliness at Castello Hotel?
Guests can expect clean and comfortable rooms, with housekeeping staff being helpful and accommodating, ensuring a pleasant and hygienic stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported that the hotel can be noisy, especially at night. If you are a light sleeper, it might be beneficial to request a room away from the main road or any potential sources of noise.
Check Room Amenities
Some guests were disappointed with the lack of certain amenities in the room, such as a fridge or hot water for bathing. It's advisable to confirm the availability of these amenities before booking.
Explore Nearby Dining Options
Many guests appreciated the abundance of nearby restaurants and eateries. Take advantage of the variety of food options within walking distance of the hotel.
Be Mindful of Room Selection
Guests mentioned that rooms facing the main road can be noisy, while those without windows may feel stuffy. Consider these factors when choosing your room to ensure a comfortable stay.
Consider Early Check-in Requests
Some guests were pleased with the hotel's flexibility in accommodating early check-in requests. If you need to check in earlier, it might be worth contacting the hotel in advance to make arrangements.
Address Any Concerns Promptly
If you encounter any issues during your stay, such as cleanliness or room amenities, don't hesitate to bring them to the attention of the staff. Many guests found the staff to be responsive and helpful in resolving concerns.
Take Advantage of the Location
The hotel's central location and proximity to shopping areas and local attractions were highlighted by several guests. Make the most of this convenience by exploring the nearby amenities and attractions.
Consider Parking Options
While the hotel offers free parking, some guests mentioned limited parking space. If you're traveling by car, it's advisable to inquire about parking availability, especially during peak seasons.
Be Aware of Potential Odors
A few guests mentioned encountering unpleasant smells in the rooms or common areas. If you are sensitive to odors, it's advisable to inquire about this and request a room in a location less affected by such odors.
Location
What's nearby
- Mount Pulai5.6 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Castello Hotel
Low season | May |
|---|---|
High season | May |
Average price (weeknight) | $38 |
When to book a room at Castello Hotel
KAYAK's top tips for your stay at Castello Hotel
FAQs when booking at Castello Hotel
Nearby hotels and places to stay
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Value for money | 8.0 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Johor Bahru Sultan Ismail Intl |
Distance to airport | 3.5 mi |