Overview

Marroad Inn Kumagaya

Ginza 1-64, Kumagaya 360-0032, Japan
+81 485 257 611

$42+

Overall guest ratings

6.7/10 Good
Based on 248 reviews

Review highlights

  • 8.2
  • 7.3
  • 4.6
  • 3.5

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    About

    Located near a train station, Marroad Inn Kumagaya is a great choice for a stay in Kumagaya. Guests looking for a bite to eat can check out the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Nice touches like deep soaking tubs and slippers are offered up in all rooms, along with LCD TVs and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Meeting/Banquet facilities
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    6.6 Good
    Based on 227 reviews
    • 8.2 "Breakfast is good."
    • 7.3 "Good service."
      7.8 "78% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      10.0 "100% found the staff to be very friendly."
    • 6.6 "Location is acceptable."
      5.6 "Only 56% were satisfied with the proximity to shopping."
    • 4.6 "Not very comfortable."
      3.8 "62% thought it was too noisy."
      2.0 "80% criticized the small bathroom."
    • 3.5 "Rooms are not good."
      0.5 "95% said rooms were dirty."
      0.7 "93% complained about the bathroom."
      1.9 "For 81%, the rooms looked old."
      2.0 "80% criticized the small bathroom."
    • 2.4 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 1.3 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    • 1.2 "Generally quite dirty."
      0.5 "95% said rooms were dirty."
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    Overall Rating

    7.1 Good
    Based on 27 reviews
    • 8.4 "Breakfast is good."
    • 7.3 "Good service."
    • 7.2 "High value."

    Overall Rating

    6.5 Good
    Based on 199 reviews
    • 8.6 "Breakfast is good."
    • 7.3 "Good service."
    • 6.2 "Location is acceptable."
    • 4.6 "Not very comfortable."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      2.3 "77% thought the facilities needed updating."
    • 3.4 "Rooms are not good."
      0.8 "92% complained about the bathroom."
      0.3 "97% said rooms were dirty."
    • 2.2 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
    • 1.6 "Disappointing internet connection."
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