The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
The hotel's name may have changed to Kanjeng Suites, so it's important to confirm the current name before arrival to avoid confusion.
Some guests reported issues with the cleanliness and maintenance of rooms, including dirty towels, dusty and smelly bedding, and broken showers. Consider checking recent guest reviews for room cleanliness before booking.
Several guests mentioned noise disturbances, such as staff knocking on doors frequently. Consider requesting a quiet room location to minimize potential disruptions.
Some guests experienced challenges communicating with staff due to language barriers. It may be helpful to prepare for potential language issues or seek assistance from more proficient staff members.
Recent guests reported issues with Wi-Fi availability and limited TV channels. If these amenities are important, it's advisable to confirm their status with the hotel before booking.
The hotel may not be as close to the beach as depicted online, so it's recommended to verify the actual distance to the beach and nearby attractions.
Previous guests noted maintenance issues, including non-functional amenities like the pool and air conditioning. It's advisable to confirm the status of these facilities before booking.
The hotel's name may have changed from Summerhome to Kanjeng Suites, leading to confusion for some guests. Ensure that taxi drivers and other transportation services are aware of the updated name.
Some guests encountered challenges with early check-in and were not provided with informative assistance from the staff. It may be helpful to manage expectations regarding check-in procedures and staff support.
Due to reported issues with room cleanliness and maintenance, it's advisable to familiarize yourself with the hotel's cancellation policy and consider booking flexible rates if available.