Pros (+) Thermal water pool and morning yoga were excellent
4 stars
Hotel Arenal Springs Resort & Spa
La Fortuna de San Carlos, La Fortuna, Costa Rica
La Fortuna, Costa Rica
See location+506 2479 1212Official websitePhotos of Hotel Arenal Springs Resort & Spa
Overview
Arenal Springs Resort is situated in the foothills of Arenal Volcano in San Carlos, Costa Rica. The upscale, tropical spa hotel is ideal for couples getaways and adventure travelers seeking a unique experience close to nature. It is just 12 km from Arenal Hanging Bridges and 10 km from La Fortuna Waterfall.
Laid-back accommodations feature stunning views and generous amenities. Guests can choose from junior suites and master suites in cabanas. All suites are kid-friendly and smoke-free.
The refined, well-appointed suites feature: a workspace, mini-bars, complimentary high-speed WiFi, coffee and tea making facilities, flat-screen television, private furnished terraces, pillow-top mattresses, crisp linens, fluffy pillows, high-ceilings, a large shower, hair-dryer, designer toiletries, oversized windows, and blackout curtains. Upgraded suites offer stunning volcano views, sofa-beds, and private in-room jacuzzi tubs. Laundry service and room service are available.
Guests can bask in the natural hot-spring pools around the property. A large outdoor swimming pool is complete with a hot tub, swim-up bar, sunloungers, and a sundeck. The outdoor day-spa offers luxurious therapeutic services, including massages, body treatments, a hot tub, and yoga classes. Business travelers can utilize the onsite business center and meeting rooms which come equipped with printing and fax services, ergonomic seating area, and high-speed WiFi.
Guests can dine at the three onsite restaurants which offer Italian, International, and Japanese menus. A spacious dining area serves breakfast each morning.
Amenities at Hotel Arenal Springs Resort & Spa
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Increased accessibility
- Roll-in shower
- Shower chair
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by stairs
Bathroom
- Hairdryer
- Public bath
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Spa bath
- Toilet
- Toilet paper
- Walk-in shower
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Dining
- Wine glasses
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Family rooms
- Garden view
- Mountain view
- Storage available
- Quiet street view
- Seating area
- Sofa
- Soundproofing
- Telephone
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness center
- Massage
- Pool bar
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Things to do
- Gift shop
- Hot spring bath
- Game room
- Cooking classes
- Hiking
Family friendly
- Cribs available
- Kids meals
- Kids' outdoor play equipment
- Complimentary breakfast
- Baby safety gates
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Hotel Arenal Springs Resort & Spa
9.3
Wonderful
1684 verified ratings
Wonderful
1378
Very good
178
Good
78
Okay
18
Fair
9
Mediocre
5
Poor
18
Summary of reviews
Guests say
Guests appreciated the hotel's great location, excellent service, and cleanliness. The thermal pools and beautiful views were also highlights. However, many reviews pointed out that the dining options were overpriced and not up to par, with some guests expressing dissatisfaction with the food quality and variety.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9.3 out of 10
718 reviews
9.4 out of 10
2 reviews
9.2 out of 10
5 reviews
All reviews
Pros (+) Amazing views, excellent facilities and great staff!!
Pros (+) My mother using a walker was able to go everywhere on the property. The staff was wonderful and accommodating.
Pros (+) The room was reasonably priced after the off-season discount of 30%. The property is well-designed, and the thermal pools are nice. Tour desk staff was very friendly and helpful.
Cons (-) The restaurants are over-priced. WiFi only in the common areas. Can be noisy if somebody is staying in the adjoining room.
Pros (+) Resort overall was nicely, staff helpful and courteous at front and helping to rooms. Room service was fast
Cons (-) Pools a little too hot, kids didn't like bartenders serves. I also thought it was a little slow.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
Guests can dine at the three onsite restaurants which offer Italian, International, and Japanese menus. A spacious dining area serves breakfast each morning.
Are there any concerns about the food and drinks at the hotel?
Some guests mentioned that the food and drinks were very expensive, but others found the breakfast and dinner to be great.
What are the main highlights of the hotel's amenities?
The hotel offers natural hot-spring pools, a large outdoor swimming pool with a hot tub and swim-up bar, therapeutic services at the outdoor day-spa, and free yoga classes every morning.
What can guests expect from the hotel's customer service?
Guests can expect excellent customer service, with staff being described as super friendly, welcoming, and attentive. The staff was also noted for being very helpful and accommodating.
When is the best time to visit the hotel?
The high season is in July, offering a great time to experience the hotel's natural hot-spring pools and enjoy the stunning volcano views.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the volcano comes highly recommended.
Consider Transportation
Some guests noted that the hotel is a few miles from town, and transportation options are limited. It's advisable to rent a car or budget for additional transportation costs to explore nearby attractions and dining options.
Check Restaurant Prices
Several guests found the on-site dining to be expensive. It's suggested to be prepared for higher food and drink prices and consider dining options outside the hotel for more budget-friendly meals.
Be Mindful of Noise
A few guests mentioned that sound insulation in the rooms was lacking, and noise from neighboring rooms could be heard. Light sleepers may want to consider this when choosing their accommodations.
Bring Your Own Toiletries
Some guests were not satisfied with the quality of the provided toiletries. Bringing along personal toiletries may enhance the overall bathroom experience.
Plan for Additional Expenses
While the hotel offers a range of amenities, some services such as laundry and room service may come with additional charges. Guests should factor in these extra expenses when budgeting for their stay.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Arenal Natura Ecological Park, Arenal Volcano National Park, and hot springs. Guests are encouraged to take advantage of these nearby activities for a well-rounded experience.
Consider Room Type
Guests recommended opting for the upgraded suites with private in-room jacuzzi tubs for a more luxurious and relaxing stay.
Pack for Outdoor Activities
With access to hot spring pools, hiking, and a game room, guests should consider packing appropriate attire and gear for outdoor and recreational activities during their stay.
Check for Special Offers
Some guests suggested inquiring about special packages or offers that may include meals or drinks, as this could provide better value for the overall experience.
Location
La Fortuna de San Carlos, La Fortuna
What's nearby
- Arenal Natura Ecological Park0.3 mi
- Los Lagos Hot Springs0.9 mi
- Termales Los Laureles1 mi
- Baldi Hot Springs1.3 mi
- Ecotermales Fortuna1.4 mi
- Ecoglide Arenal Park1.9 mi
- Tabacon Hot Springs2.7 mi
- Arenal Volcano National Park3 mi
- Reno's International Mini Golf3.2 mi
- Kalambu Hot Springs Water Park3.6 mi
- Arenal Adventure World4.1 mi
- Mount Chato4.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Arenal Springs Resort & Spa
Low season | December |
|---|---|
High season | January |
Average price (weeknight) | $348 |
Average price (weekend night) | $323 |
When to book a room at Hotel Arenal Springs Resort & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in La FortunaGood to know
Value for money | 8.9 |
|---|---|
Distance to city center | 3.4 mi |
Nearest Airport | La Fortuna |
Distance to airport | 7.5 mi |
Everything you need to know for your stay in La Fortuna
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