La Molina Hotels

Friendly staff throughout hotel.

Great for families with kids. Lots of entertainment available. Convenient as well, as they can provide everything (ski passes, gear, lessons, etc). Close to main telecabin (5 mins walk) Service could be faster. One day the maid forgot to leave bath towels in the room and it took the staff over one hour to replace them. It would also be good if the dining room could have reserved tables for larger groups.

The views were wonderful. Spa facilities were advertised but it is not until arrival that you realise there is a hefty charge for daily use and it closes for two hours a day in the afternoon!

Excellent restaurant. Stunning views. I was not allowed use the pool facilities despite having a written confirmation that it was included in the rate. Booked for 3 nights but left after 1 following an arguement. Disgracefull treatment from what purports to be a 4 star hotel. They have no concept of how to deal with a customer! I could not suggest that anyone books this hotel.

Nature, quietful Poor maintenance

the adress of the hotel mentioned in your booking reply was wrong. this caused us a delay of three hours on the arrival . at the hotel they said we are correct and the adress and the location are incorrect.

Close to the ski lifts and the price of the hotel. Heated swimming pool; Lack of a bar and sitting area in the sun. Cleaning service included just making up the beds

Location close to the skii lifht, nice area and exelent for familys with jung kids,good skii shops around. The clean service is simple doesn't exist, just clean the floor but never under the bed, (plenty of dust)in 7 days do ot change the beds "cloth" and do not clean garbage collector.

Close to slopes, clean, efficient check-in and room cleaned every day. Apartment was advertised as sleeps 2-4 people but not much further which gave you the impression of having 2 bedrooms, not a lounge room and a bedroom. So probably was better value accom on the mountain with breakfast included. Had to pay for access to the pool/spa even if you were a guest. Also if you have a kitchen in the apartment the very least that you would expect supplied would be a sponge and some washing up liquid....

Ideal for a 2 adults + 2 children sky weekend. Breakfast was correct in quantity and quality... and free for children under 10! The noise from the air conditioning system that was in a room just in front of ours (end of the corridor, first floor... Low price rooms?)

very comfort room (Duplex), beautiful view, convenient fo family. fukk kitchen

Proximity to piste, ski school

breakfast was good value and staff were very friendly room was spartan and very basic - - hotel was over a mile from piste - had to drive - nothing else close to a walking distance

Staff were helpful and friendly Not being told that a booking was necessary for the spa. The spa needs to be able to cater for more people. The room was very cold. The tile floor was freezing and had no coverings The room was noisy, and could hear every word from the people next door. Having to pay for the room at check in is not acceptable and no receipt was offered. The hot water was only lukewarm.

The mountain location, facilities and cleanliness Receptionist was efficient but not friendly.

Friendly Hotel No coffee facilities during the day

Hotel Staff, Restaurant, Location, Room.

As mentioned above the hotel was listed several different times on your site and although the hotel was much as we expected - there were no nasty surprises, we didn't know from your website whether to expect a 2 star or a 3 star place as you had it listed as both

Breakfast was good and the staff were pleasant, good standard fo hygiene Not the hotel but the area, very limited with regards to eating out, places to go etc

The hotel was on the outskirts of a village and in a good location to drive to La Molina and Puigcerda The service in the restaurant was not particulary friendly and we left early on the Monday morning (7.30am) but they refused to leave out any breakfast - not even hot water for a cup of tea!!!

The sight of the landscape from our balcony There was no or incorrect information over hotelservices (opening hours restaurant, operating TV, wake up calls etc) in an other language than Catalan or Spanish