Guest reviews
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Overall Rating
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9.0 "Terrific location."10.0 "
City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.4 "Good service."9.4 "94% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." -
5.9 "Breakfast is mediocre."
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5.5 "Vibe was decent."6.7 "Only 67% thought, the
hotel was stylish ." -
4.2 "Rooms are not good."1.8 "82%
complained about the bathroom ." 2.2 "78% saidrooms were dirty ." 1.1 "89% thought they werepoorly maintained ." 1.5 "85% foundproblems with the furniture ." 0.2 "For 98%, therooms looked old ." 2.1 "Air conditioning was criticized by 79%." 2.2 "78% hadproblems with the shower ." 0.8 "92% thought thetv was sub-standard ." 0.8 "92% said thebathroom was dirty ." -
3.6 "Value below average."0.0 "100% said the
breakfast was too expensive ." 2.2 "Theprice was too high for 78%." -
3.1 "Disappointing internet connection."3.3 "67% said the
wifi quality was bad ." -
2.2 "Generally quite dirty."2.2 "78% said
rooms were dirty ." 3.0 "70% thoughtit was rather dirty ." 0.8 "92% said thebathroom was dirty ." 0.0 "Dirty pool , said 100%."
Overall Rating
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9.0 "Terrific location."10.0 "100%
liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." -
7.5 "Good service."9.6 "96% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." -
6.0 "Breakfast is mediocre."
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5.5 "Vibe was decent."6.6 "Only 66% thought, the
hotel was stylish ." -
3.9 "Rooms are not good."1.8 "82%
complained about the bathroom ." 2.5 "75% saidrooms were dirty ." 2.3 "Air conditioning was criticized by 77%." 1.3 "87% foundproblems with the furniture ." 0.2 "For 98%, therooms looked old ." 0.9 "91% thought they werepoorly maintained ." 2.4 "76% hadproblems with the shower ." -
3.4 "Value below average."0.0 "100% said the
breakfast was too expensive ." -
2.5 "Generally quite dirty."2.5 "75% said
rooms were dirty ." 3.2 "68% thoughtit was rather dirty ."
Overall Rating
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9.1 "Terrific location."10.0 "
City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." -
7.5 "Good service."7.8 "78% said the
reception staff was great ." -
6.2 "Breakfast is mediocre."
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5.8 "Average comfort."6.4 "
Beds were acceptable for 64%." 5.7 "For only 57%, thenoise level was all right ." -
5.6 "Vibe was decent."
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4.1 "Rooms are not good."1.8 "82%
complained about the bathroom ." 1.6 "84% foundproblems with the furniture ." 2.3 "77% saidrooms were dirty ." 1.9 "Air conditioning was criticized by 81%." 0.1 "For 99%, therooms looked old ." 2.3 "77% hadproblems with the shower ." 1.2 "88% thought they werepoorly maintained ." -
2.2 "Generally quite dirty."2.3 "77% said
rooms were dirty ."
Overall Rating
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9.1 "Terrific location."
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7.5 "Good service."
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4.2 "Rooms are not good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.7review from
The lounge area was great, very lovely and cozy with the fireplace and the candles. The staff was friendly and helpful. Housekeeping was accommodating; we stayed in our room until well into the afternoon one day and they didn't mind. (Although there was no "do not disturb" sign to hang on our door!) The free wi-fi worked well, although Neuf Wi-Fi (a pay service) was the first network the computer always connected to! The breakfast was lacking in options for the price it cost. It would have been nice to have a spare roll of toilet paper in the bathroom, as there were four of us sharing it. There is a lack of outlets (you have to unplug a lamp or the TV to plug in your laptop, for example), and the equipment and decoration in the room was aging. This is not a four-star hotel.
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4.3review from
The location. I thought that this hotel was meant to be a 4* but it was definatly only a 2*.
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7.7review from
Hotel staff were very helpful and friendly, buffet breakfast was wonderful and common areas of the property excellent
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4.3review from
It was near the Airport and to the centre of La Rochelle.The staff were pleasent and helpful. There was little accomodation for people who had difficulty with French.We could not get any literature about tours etc in english although there was plenty in French.
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7.7review from
Great location, one block from the market, 5' walk from bus station and 10' walk to the harbour. Room with kitchenette, nice small garden with a small sw.pool. Nice staff. Nice room, but maybe a refesh of curtains and carpets could give it another star up.
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6.8review from
Clean and room was very spacious! Good facilities in room. There was no car park space when we first arrived and we were informed that we needed to book before hand, but this is not available on the website.
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6.7review from
excellent downtown location near all central services in la Rochelle, friendly helpful staff the kitchenette in the apratment was little more than a fride and a coffee maker, not suitable for cooking - space in the underground carpark was very restricted and quite difficult to get in and out on a daily basis
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7.7review from
Location was superb. Good aces to the airport about 20 min by bus. lovely hotel.
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5.0review from
Upon eventual arrival there was a man playing a piano which created a romantic atmosphere. Views over roofs was enjoyable. The staff werent helpful. (see complaints) There was no 'kitchen area' as described on my reservation papers. I have never stayed at a hotel which has failed to provide room refreshments. Very dissapointing especially after our hot sweat trying to locate you in the first instance!
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6.7review from
The lounge area was great, very lovely and cozy with the fireplace and the candles. The staff was friendly and helpful. Housekeeping was accommodating; we stayed in our room until well into the afternoon one day and they didn't mind. (Although there was no "do not disturb" sign to hang on our door!) The free wi-fi worked well, although Neuf Wi-Fi (a pay service) was the first network the computer always connected to! The breakfast was lacking in options for the price it cost. It would have been nice to have a spare roll of toilet paper in the bathroom, as there were four of us sharing it. There is a lack of outlets (you have to unplug a lamp or the TV to plug in your laptop, for example), and the equipment and decoration in the room was aging. This is not a four-star hotel.
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7.7review from
Hotel staff were very helpful and friendly, buffet breakfast was wonderful and common areas of the property excellent
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7.7review from
Great location, one block from the market, 5' walk from bus station and 10' walk to the harbour. Room with kitchenette, nice small garden with a small sw.pool. Nice staff. Nice room, but maybe a refesh of curtains and carpets could give it another star up.
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6.8review from
Clean and room was very spacious! Good facilities in room. There was no car park space when we first arrived and we were informed that we needed to book before hand, but this is not available on the website.
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6.7review from
excellent downtown location near all central services in la Rochelle, friendly helpful staff the kitchenette in the apratment was little more than a fride and a coffee maker, not suitable for cooking - space in the underground carpark was very restricted and quite difficult to get in and out on a daily basis
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7.7review from
Location was superb. Good aces to the airport about 20 min by bus. lovely hotel.
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4.3review from
The location. I thought that this hotel was meant to be a 4* but it was definatly only a 2*.
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4.3review from
It was near the Airport and to the centre of La Rochelle.The staff were pleasent and helpful. There was little accomodation for people who had difficulty with French.We could not get any literature about tours etc in english although there was plenty in French.
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5.0review from
Upon eventual arrival there was a man playing a piano which created a romantic atmosphere. Views over roofs was enjoyable. The staff werent helpful. (see complaints) There was no 'kitchen area' as described on my reservation papers. I have never stayed at a hotel which has failed to provide room refreshments. Very dissapointing especially after our hot sweat trying to locate you in the first instance!
