Surrounded by all the wonders of the Walt Disney World® Resort, the Walt Disney World Swan offers a truly magical experience. Visit the Magic Kingdom® Park, Epcot®, and other amazing theme parks and attractions with the greatest of ease. Our hotel offers a truly magical experience in the heart of the Walt Disney World® Resort. Take advantage of special Disney benefits, including Extra Magic Hours in theme parks, complimentary transportation, and on-site character dining. Featuring the unique, contemporary designs of world-famous architect Michael Graves and Westin’s signature Heavenly® Bed, our 756 rooms and suites offer a tranquil retreat at the end of an adventure-packed day.
Location to Epcot is a huge benefit. Great staff. Remodeled bathrooms are great.
Older facility is noticed.
Upon check in we got a free upgrade to a suite no extra charge.
Closet is too small. With the ironing board in the closet you can't fit anything in there. I understood this room #444, was newly constructed....has anyone tried hanging a suit in this closet? very poor planning. Secondly air conditioning was malfunctioning when I was there. I doubt I'll stay at the Swan again. p.s. Note I didn't mention the bomb scare...that could happen anywhere. The closet is ridiculous.
Required 2 night minimum
The boat ride from the hotel to Epcot, boardwalk, and Hollywood Studio's.
Our reservations were for the Swan hotel but when we arrived we were told we were at the Dolphin hotel. We asked why we were there our reservations were for the Dolphin hotel. We were advised we must have read the confirmation wrong. The woman at the Dolphin hotel asked if we had the confirmation. I pulled it up on my phone and she confirmed it showed the Swan. She asked if she could make a phone call. She made the phone call in front of us and advised the person on the other end what I had and what their system showed. She was told we were supposed to be at the Swan and they corrected it in their system. The lady apologized and said that she could check us in but we would have to get our key's from the Swan because their systems were different. When we came back the bellhop that was going to assist us with our bags said very sarcastically, "ladies you are at the wrong hotel. I will tell you very slowly how to get there." We told him that we went to the Dolphin and they found that we were supposed to be at the Swan. He told us he would assist us with our bags once we got our keys. When we turned around he ducked into the back and a different bellhop advised us that he went on break so he would assist us. The room we were in smelt like mildew and we were advised that there were no other rooms available.
Staff was very helpful and friendly. We received a free upgrade to a suite, which was elegant and huge! We loved the swan!