Pros: I was quoted one rate and the pickup counter tried to charge me another, along with a $30 airport drop off fee. Be careful when you choose the special value, If they promise a 5 passenger, 5 bag car, don't count on it. The person at the counter was not very helpful. Also, she failed to inform me of the requirement of having a reciept for gas if you drive less than 75 miles. I had to pull up my bank account on the phone to prove I fueled it up.
Jan 14 2016
Dollar in Orlando
Allowed a different city pick up/drop off
Cons: Our luggage didn't fit easily
Jan 20 2016
Pros: Unbeatable price, paid 60% of the first retained amount, the rate changed somewhere between the pick up and drop off of the car and it was adjusted to almost $400 less at the end.
Jan 21 2016
Return at a different location
Pros: It would have been nice if they had provided a correct return location address instead of one that has not been used for over 2 YEARS!!!
I wasted precious time looking for a non-existent address. I would not rent from Dollar again because of this.
Cons: They provided the wrong address for the drop off at a different location.
Feb 7 2016
Cons: It was not clean. I pickup my car in Orlando .
Apr 26 2016
Pros: The rate for the week we're great, no other site could beat them.
Cons: The pickup took far too long as there was only 1 representative working. The car itself was dirty on every seat, they should try to clean them thoroughly.
Cons: Poor signage with drop off - we entered the car return area and were left guessing what to do. Asked random people in the lot what we're supposed to do next - we were told to park anywhere and turn in keys and report mileage "inside the airport." In the airport once we found the Hertz desk, we waited in line only to find out we could have just put the keys on the desk - and mileage wasn't inquired about. Again, no signage about what steps to take.