Pros (+) Super accommodating we asked fir other pillows cooler blanket on bed made exception to ridiculous cdc guidelines on housekeeping
Cons (-) quit being pitiful sheep and stand for liberty and freedom. Screw Evers!!
4 stars
Grand Geneva Resort & Spa
7036 Grand Geneva Wy, Lake Geneva, WI 53147, United States
Lake Geneva, WI
See location+1 262 248 8811Photos of Grand Geneva Resort & Spa
Overview
A little west of Lake Michigan, Grand Geneva Resort and Spa is a four-star resort and hotel that offers a range of options in terms of activities in room accommodations. As such, it is well-equipped to tend to the needs of a variety of travelers, tourists, and business travelers.
The Grand Geneva Resort and Spa is tucked away in the Wisconsin countryside and within driving distance of both Milwaukee and Chicago. Nearby is the Timber Ridge waterpark as well as Hawk's View Golf Club and The Mountain Top and Adventure Center. Those staying at the hotel will have plenty to do.
There are a number of rooms and suites available when it comes to lodging options. The rooms feature furniture that is inspired by the style of Lake Country Estate Homes. Rooms vary in size and they all come with access to all resort amenities that include Wi-Fi access and valet parking along with access to all of the on-site restaurants, as well as daily housekeeping, large bathrooms, TVs, phones and voicemail, and more.
Grand Geneva Resort and Spa has a number of fun things to do for the guests. There are seasonal activities as well as options like horseback riding and a kids adventure camp. There are also pools to enjoy, ice-skating to take advantage of in the winter, ski lessons, a first-class salon and spa, and of course a fitness center as well. Packages for weddings and honeymoons are also available.
Latest deals for Grand Geneva Resort & Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Grand Geneva Resort & Spa
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Bicycle rental
- Basketball court
- Free Wi-Fi
Things to do
- Gift shop
- Ski school
- Beach access
- Bicycle rental
- Golf
- Cycling
- Archery
- Bingo
- Skiing
- Evening entertainment
- Cooking classes
- Beauty salon
- Horse riding
- Table tennis
- Water park
- Basketball court
- Hiking
- Ice skating
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Entertainment staff
- Meeting/Banquet facilities
- Room service
- Ski equipment rental (on site)
- Ski pass vendor
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- No smoking
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by stairs
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Kitchenware
- Kitchen
- Dishwasher
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Walk-in shower
General
- Window
- Executive lounge access
- Hardwood or parquet floors
- Interconnected room(s) available
- Storage available
- Fireplace
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
Dining
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Pool towels
- Private pool
- Spa and wellness center
- Massage
- Sauna
Family friendly
- Babysitting or child care
- Kid-friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' outdoor play equipment
- Playground
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- Shared lounge/TV area
- TV
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Grill
- Balcony
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
- Washing machine
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Fitness
- Aerobics
- Fitness center
- Indoor tennis
Parking and transportation
- Free parking
- EV charging station
Health and safety
- Daily housekeeping
- Safe
Reviews of Grand Geneva Resort & Spa
8.4
Very good
479 verified ratings
Wonderful
202
Very good
74
Good
66
Okay
36
Fair
47
Mediocre
20
Poor
34
Summary of reviews
Pros (+)
Cons (-)
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
418 reviews
8.2 out of 10
9 reviews
7.8 out of 10
4 reviews
8.3 out of 10
10 reviews
All reviews
Pros (+) Great location, beautiful grounds, staff very friendly and pleasant.
Cons (-) Room supposedly sanitized but when I started to put toiletries into the bathroom, I saw small black hairs in the tub and tub rim, like from shaving or something. It was really disgusting and not a great first impression. Stains in the carpet, small room and bathroom, outdated resort. Because of the pandemic, they required reservations to use the outdoor pool. It was booked every day we were there ...
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Pros (+) Great staff and beautiful grounds
Cons (-) Room was not worth $300 / night. It was not any nicer than a Hampton Inn. Patio was filthy. Bathroom was the smallest bathroom I’ve ever had in hotel room. Sheets were too small for bed and kept bunching up. AC was LOUD. Didn’t sleep much at all.
Pros (+) Pleasant staff.
Cons (-) Multiple buildings and long trek to front desk. No ATT reception in room. Patio door broken. in room phone broken. Shower did not work!!
Cons (-) The view of the lake
Pros (+) Large rooms with nice amenities. Clean. Large resort with mutliple dining options, nice lobby area to gather, especially with young families. Great facilities with an indoor pool, arcade, and skiing.
Cons (-) They did not seem prepared for the weekend rush. Our room, which was supposed to be ready by 4pm, was not ready until 5:30 and we had to be put in a different room. This seemed to be an issue with multiple guests. The next morning, the alarm went off at 5am, as housekeeping did not check the alarm to make sure it was off. For a short weekend stay, these things are dissappointing.
Pros (+) The rooms were nice, clean and the bedding very comfortable. Skiing was convenient and perfect for the beginner skier.
Cons (-) They were not prepared for the holiday check-in. Rooms were not ready till evening and it made it difficult for those with children. They offered "drinks" which were really not helpful when with a five year old. No attempt to give us a different level room, etc. Hallways and restaurants were not clean . The staff in the restaurants were very nice and accommodating but they were pricey for a family...
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Cons (-) Carpets should be cleaned more frequently - large dirt spots on carpet in our room. Also, time to install new carpets, as current carpets are starting to fade.
Pros (+) The rooms were very nice and the hotel was quiet. We ended up going to the water park so it was nice to come back to a hotel with more amenities than just fast food. The staff was extremely helpful.
Pros (+) Grounds are beautiful
Cons (-) Rooms are old and carpets were stained and dirty. The room didn't smell fresh and clean.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities available at Grand Geneva Resort & Spa?
Grand Geneva Resort & Spa offers a wide range of amenities including an outdoor pool, spa and wellness center, fitness center, ski school, golf, and a first-class salon and spa.
What are some common concerns about the rooms at Grand Geneva Resort & Spa?
Some guests have mentioned concerns about the lack of a microwave in the room and slow service. Additionally, a few guests reported issues with cleanliness and maintenance, such as dead bugs in the villa and a shower that didn't drain.
When is the best time to visit Grand Geneva Resort & Spa?
The low season at Grand Geneva Resort & Spa is in May, while the high season is in September. Visitors can enjoy the beautiful surroundings and activities during these times.
What are the nearby attractions to Grand Geneva Resort & Spa?
Nearby attractions to Grand Geneva Resort & Spa include The Mountain Top, Moose Mountain Falls Waterpark, Studio Winery, and Geneva Lake Museum, offering guests plenty of options for entertainment and exploration.
What are the positive aspects of the customer service at Grand Geneva Resort & Spa?
Guests have praised the staff at Grand Geneva Resort & Spa for their friendliness, professionalism, and excellent customer service. Some guests also appreciated the option to text staff for any assistance needed.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
May is mentioned as the low season, which could be a good time to visit for those looking to avoid crowds and high prices.
Take Advantage of Nearby Attractions
The hotel is conveniently located near attractions such as The Mountain Top at Grand Geneva Resort, Moose Mountain Falls Waterpark, and Studio Winery, providing plenty of entertainment options.
Check for Special Offers
Some guests recommended checking for special packages for weddings and honeymoons, which could provide added value for those planning special occasions.
Be Mindful of Room Selection
While the rooms vary in size, some guests noted that certain rooms may involve a considerable amount of walking to reach the lobby, so it's worth considering this when selecting a room.
Plan for Shuttle Services
Some guests mentioned that there is a shuttle available to go into town, which could be useful for those looking to explore the area without needing to drive.
Consider Off-Peak Pool Times
While the outdoor pool space was praised, it was noted that it can get crowded, so visiting during off-peak times might provide a more relaxing experience.
Inquire About Room Amenities
Some guests were surprised by the lack of a microwave in the room, so it may be worth confirming specific amenities before arrival.
Explore On-Site Activities
Guests appreciated the variety of on-site activities, including horseback riding, ski lessons, and the first-class salon and spa, making it worthwhile to explore these options during the stay.
Communicate Preferences
Some guests mentioned that they were not informed about all available services, such as the shuttle or the use of the sauna and whirlpool, so it could be beneficial to communicate preferences and inquire about available facilities upon arrival.
Location
7036 Grand Geneva Wy, Lake Geneva, WI 53147
What's nearby
- The Mountain Top at Grand Geneva Resort0.3 mi
- Moose Mountain Falls Waterpark0.7 mi
- Studio Winery1.6 mi
- Geneva Lake Museum2.1 mi
- Horticultural Hall2.2 mi
- Breadloaf Book Shop2.2 mi
- Paradise Miniature Golf2.2 mi
- Aerial Adventures2.3 mi
- Riviera Beach2.4 mi
- Riviera Ballroom2.4 mi
- Lake Geneva Canopy Tours2.4 mi
- Big Foot Beach State Park3.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Geneva Resort & Spa
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $316 |
Average price (weekend night) | $395 |
When to book a room at Grand Geneva Resort & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Grand Geneva Resort & Spa
FAQs when booking at Grand Geneva Resort & Spa
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See most recommended stays in Lake GenevaGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 2.2 mi |
Nearest Airport | Milwaukee-Mitchell |
Distance to airport | 34.4 mi |
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