Guest reviews
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All Reviews
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Couples
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Solo
Overall Rating
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9.0 "Incredible bar."7.9 "
Lovely bar service , according to 79%." 10.0 "Delicious alcoholic drinks , according to 100%." -
8.5 "Vibe was good."9.5 "95%
enjoyed the friendly atmosphere ." 9.0 "90% said it was astylish hotel ." 10.0 "100% thought thehotel was luxurious ." -
8.5 "Food is delicious."8.4 "84%
loved the menu selection ." 8.3 "83% werehappy with the price ." -
8.4 "Location is great."9.2 "
City centre within easy reach , said 92%." 10.0 "100%liked the proximity to shopping ." 10.0 "100% thoughtparking was inexpensive ." 10.0 "Easily accessible by car , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.2 "Great service."8.1 "81% found the
staff to be very friendly ." 7.9 "Lovely bar service , according to 79%." 8.8 "Housekeeping was great , according to 88%." -
6.7 "Rooms are ok."
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6.6 "Breakfast is mediocre."
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4.2 "Internet is poor."2.5 "75% said the
wifi quality was bad ."
Overall Rating
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9.1 "Incredible bar."8.2 "
Lovely bar service , according to 82%." -
8.8 "Food is delicious."7.3 "
Yummy desserts , said 73%." -
8.6 "Vibe was good."9.5 "95%
enjoyed the friendly atmosphere ." 9.1 "91% said it was astylish hotel ." -
8.5 "Location is great."7.1 "
Great parking , according to 71%." 8.8 "88%liked the proximity to sightseeing ." 10.0 "100% thoughtparking was inexpensive ." -
7.7 "Good service."7.8 "78% found the
staff to be very friendly ." 8.2 "Lovely bar service , according to 82%." -
6.8 "Average amenities."7.0 "70% thought the
building was wonderful ." -
6.7 "Breakfast is mediocre."
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6.3 "Rooms are ok."
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3.8 "Internet is poor."1.8 "82% said the
wifi quality was bad ."
Overall Rating
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8.3 "Great service."8.3 "83% found the
staff to be very friendly ." -
8.2 "Food is delicious."
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8.2 "Location is great."7.4 "
Great parking , according to 74%." -
8.1 "Vibe was good."9.5 "95%
enjoyed the friendly atmosphere ." 8.3 "83% said it was astylish hotel ." -
6.7 "Breakfast is mediocre."
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6.3 "Rooms are ok."6.9 "For only 69%, the
bathroom was ok ."
Overall Rating
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8.2 "Great service."8.4 "84% found the
staff to be very friendly ." -
8.1 "Food is delicious."
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7.9 "Good vibe."9.6 "96%
enjoyed the friendly atmosphere ." -
6.7 "Average amenities."6.8 "68% thought the
building was acceptable ." -
6.1 "Rooms are ok."
Overall Rating
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8.5 "Vibe was good."
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8.2 "Great service."8.4 "84% found the
staff to be very friendly ." -
8.2 "Location is great."7.2 "
Great parking , according to 72%." -
7.3 "High comfort."
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6.7 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
The hotel was beautiful and in a great location. The staff was friendly and helpful. The rooms were large and clean. We loved our stay and will go back. The restaurant had great food and the bakery was wonderful as well!
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10.0review from
Lots of business travelers. Upper end place for town. front desk very helpful and a beautiful young lady. Bar was pretty dead . went out to a few of the local spots within walking distance.
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8.0review from
we were well taken care of during the blizzard. Staff was very accommodating. Restaraunt good was very good. Wishing they would've actually opened the Restaraunt and served breakfast for those of us STUCK bc of the 32" of snow. Continental breakfast gets old fast and is unfulfilling. Also, they could've offered a discount on food and room feed to those of us stuck there. I asked. It wasn't an option. Floor creak when someone is room above you. You hear walking, showers, and toilets flushing.
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6.5review from
Clean room. Nice open feeling. Liked the historic feel to the hotel. Mattress was terrible and eliminated a 4 star rating.
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9.1review from
Very nice feel of old and new combined. The hotel building is a gorgeous piece of history. It's remodeled to perfection. The neighborhood is not the best although we were able to walk safely from the hotel to downtown Lancaster. I wouldn't do the walk a second time. Hotel is located just a short drive to many amenities. I would stay here again.
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9.1review from
The overall design, comfortable beds, free breakfast, friendly staff Knowing where you were allowed to park, finding the main lobby - we drove passed the entire hotel a few times
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9.7review from
The old building has been put to a fabulous new use. The old beams, woodwork and bricks are very interesting. The toiletries and lines are great quality. We could hear our neighbors in the middle of the night. A man checking in at the same time as us asked for a government rate, that was $40 less then we paid. How much subsidizing do we have to do?
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9.6review from
The charm and atmosphere of this hotel were present from the point we first set eyes on it. The restored factory look pairs rustic/historical elements with a chic sense of modern decor. The rooms were spacious enough, but still felt cozy. Continental breakfast was great- featuring goods from the on-premesis bakery. The Cap and Cork Restaurant / bar was also a nice stop, on par with many of the major dining locations in the city. My fiance and I actually spent some time just walking though the hotel, checking out the old parts of the building, and getting a sneak peak at the ballroom / reception area (gorgeous!). We've already planned to go again! The only minor complaint was locating the hotel. It is not far from a major road, but the hotel building is part of what used to be a large factory complex. The rest of the complex was turned into offices/shops, and the hotel sits back behind them. There are also 2 entrances, one of which takes you around the back of the building, which may be confusing your first time.
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7.6review from
Delightful bed Coffeemaker Toiletries Inconvenient outlets in room--and a lamp without a switch that only worked off the wall switch. Paper and plastic cups = downmarket
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10.0review from
The hotel was beautiful and in a great location. The staff was friendly and helpful. The rooms were large and clean. We loved our stay and will go back. The restaurant had great food and the bakery was wonderful as well!
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10.0review from
Lots of business travelers. Upper end place for town. front desk very helpful and a beautiful young lady. Bar was pretty dead . went out to a few of the local spots within walking distance.
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8.0review from
we were well taken care of during the blizzard. Staff was very accommodating. Restaraunt good was very good. Wishing they would've actually opened the Restaraunt and served breakfast for those of us STUCK bc of the 32" of snow. Continental breakfast gets old fast and is unfulfilling. Also, they could've offered a discount on food and room feed to those of us stuck there. I asked. It wasn't an option. Floor creak when someone is room above you. You hear walking, showers, and toilets flushing.
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9.1review from
Very nice feel of old and new combined. The hotel building is a gorgeous piece of history. It's remodeled to perfection. The neighborhood is not the best although we were able to walk safely from the hotel to downtown Lancaster. I wouldn't do the walk a second time. Hotel is located just a short drive to many amenities. I would stay here again.
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9.1review from
The overall design, comfortable beds, free breakfast, friendly staff Knowing where you were allowed to park, finding the main lobby - we drove passed the entire hotel a few times
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9.7review from
The old building has been put to a fabulous new use. The old beams, woodwork and bricks are very interesting. The toiletries and lines are great quality. We could hear our neighbors in the middle of the night. A man checking in at the same time as us asked for a government rate, that was $40 less then we paid. How much subsidizing do we have to do?
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9.6review from
The charm and atmosphere of this hotel were present from the point we first set eyes on it. The restored factory look pairs rustic/historical elements with a chic sense of modern decor. The rooms were spacious enough, but still felt cozy. Continental breakfast was great- featuring goods from the on-premesis bakery. The Cap and Cork Restaurant / bar was also a nice stop, on par with many of the major dining locations in the city. My fiance and I actually spent some time just walking though the hotel, checking out the old parts of the building, and getting a sneak peak at the ballroom / reception area (gorgeous!). We've already planned to go again! The only minor complaint was locating the hotel. It is not far from a major road, but the hotel building is part of what used to be a large factory complex. The rest of the complex was turned into offices/shops, and the hotel sits back behind them. There are also 2 entrances, one of which takes you around the back of the building, which may be confusing your first time.
