Basics
Services and conveniences
Dining
General
Health and safety
Accessibility and suitability
Bathroom
Pool
Media and entertainment
Workspace
Things to do
Parking and transportation
Laundry
Bedroom
Family friendly
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the amenities offered at the hotel?
The hotel offers a variety of amenities including an indoor and outdoor pool, game room, golf, fitness center, restaurant, bar/lounge, and conference rooms.
What are the common concerns about the hotel's facilities?
Some guests have mentioned concerns about the cleanliness of the rooms and facilities, as well as issues with the quality of food and the availability of breakfast during the week.
When is the best time to visit the hotel?
The high season at the hotel is in April, and the low season is in December. Visitors can enjoy the outdoor pool and play area during the high season, while the indoor pool is available year-round.
What practical information should I know about parking at the hotel?
The hotel offers free parking, and although the layout may require parking in different areas depending on the room location, there is plenty of parking available.
What are guests saying about the staff and customer service?
Many guests have praised the friendly and helpful staff, while some have expressed concerns about the service and friendliness of the staff, as well as the availability of certain amenities like the pool and bar.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with Courtyard Access
Some guests appreciated having access to the courtyard from their rooms, providing an alternative route and a pleasant view.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in December, the low season, to enjoy a quieter experience.
Explore Nearby Attractions
The hotel's proximity to attractions like The Amish Farm and House and Dutch Wonderland makes it a convenient choice for exploring the area.
Check for Room Renovations
Some guests mentioned that the hotel has renovated rooms, ensuring a spotless and comfortable stay.
Be Mindful of Room Location
Guests recommended checking the room location upon check-in, as some rooms were situated far from the lobby or in areas with long hallways.
Verify Restaurant Availability
If dining options are important to you, it's advisable to check the restaurant's operating hours, as some guests found it closed at certain times.
Pack Accordingly for Pool Use
While the indoor pool was praised for its warm water, some guests suggested bringing your own towels as the hotel's towels were sometimes wet due to the pool's popularity.
Consider Off-Peak Check-in Times
To avoid long waits during check-in, consider arriving at the hotel outside of peak times to ensure a smoother process.
Check for Special Room Features
If you have specific room preferences, such as a higher floor or a balcony, it's recommended to confirm these requests during the booking process or at check-in.
Plan for Breakfast
If breakfast is important to you, it's advisable to check the availability and pricing in advance, as some guests found the breakfast options limited or the prices higher than expected.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | May | $156 | $236 |
Cheapest month to stay with an average 34% drop in price. | Most expensive month to stay with an average 173% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.3 | 5.0 mi | Lancaster | 7.9 mi |