Landgraaf Hotels

The rooms were good and staff friendly.

Space in room The type of food served in the restaurant

Mountainbiking The restaurant

Very nice and cosy hotel. Breakfast was not included and was a bit pricey.

Beautiful setting and lovely rooms. Lovely decor and surrounding courtyard just fabulous Expensive Although quality of food is very high €20 for breakfast is extremely expensive

For a 4 star hotel the hotelservice is too basic

FElt like a holiday - even though I was there for business.

No food available anywhere in the hotel after 8 pm and not close enough to town for quick food elsewhere.

The staff and the hotel itself are great! Everything is so relaxed and enjoyable. The fitness center is fantastic! The internet is expensive for the quality provided, and the rooms should come with a refrigerator.

The hotel is, as the name would suggest adjacent to the worlds longest indoor ski run. The staff i encountered were all etrememely firendly and speak excellent english, have an enthusiasm about them that is not matched in many high profile hotels.The facilities are well maintained, clean, contemporary and welcoming. Off season (ski season) the supporting services to the hotel are a little sporadic, the resturants / bars may be closed early, may not open or offer a reduced level of service that should not be expected from a hotel advertising four stars.

Very friendly, food correct. Very handy for the indoor ski dome only 2 mins by car. No charm at all in the rooms

No much.

Quiet hotel, with good restaurant. WiFi makes it possible to still do some work in the evening. Very nice surroundings.

convenient location and excellent breakfast. Room was comfortable. Carpets in corridors were not clean, room was a bit dusty. Ridiculous price for internet connection. The whole place apart from restaurant needs tidying up, and perhaps re-design.

Swimmingpool is very nice.Breakfest was excellent. Familyrooms for stay with children. Why did you not mention that slippers and bathrobe are obligatory and that you have to pay 12 € to rent it.Idem parking 5€ per night

the spa and the swiming pool room to small, no internet conection, a bit rundown

The reception staff is helpful. There is no refrigerator and smoking smell in non-smoking room.

the room we were upgraded to was excellent, the receptionist who delt with our complaint about the original room was excellent. the room we were given to begin with was way below standard and if we had had to stay in that room and not have the option of upgrading it would have turned a very good stay into a very bad one

I enjoyed the experience of staying in a medieval abbey. Extensive grounds for walking. Quiet. Low ceilings, if you are on the top floor. I asked if there was a place to buy a drink and they directed me to a vending machine. The restaurant is by reservation only so if you want supper, you will have to walk about 1 km to town. Reception, breakfast, rooms, and parking are geographically separated.

Really intersting building and nice and quiet.

The abbey was beautiful and the location was great for making car trips to nearby cities in Germany and the Netherlands. The rates were very good although we had to sacrifice quite some comfort. The bathroom cabinet was not very clean and there was no soap. The cleaning ladies dropped by at 9:30 am while we were not ready to leave yet but they refused to come back half an hour later. The requested baby cot was not in the room at arrival and had to be arranged on the spot. I reserved a single bed room for my mother which turned out to be directly connected to a huge shared room with many single beds and the connecting door was non-lockable. Obviously she did not feel save in this room and after 20 minutes at the front desk they found us another room. This room was used as a storage room and had to be emptied first. Also the water taps kept dripping at night and the toilet kept running. The breakfast coffee was the worst I ever had.

First I was given the key to an already occupied room. Then I was given a room on the first floor - very loud, and not secure (windows open onto the flat roof, accessible to other guests.)

The bedroom, the hotel staff and the location of the hotel, which was perfect because it was only a 10 minutes' walk to the train station and it is just 20 minutes from Maastricht. The restaurant. You are not able to order your dinner a la carte. Only a 3 meal-menu.

The hotel staff, which was very friendly and helpful. I stayed in this hotel for the second time. The first time I had a room in the new part of the hotel. This time I had a room in the old part. The rooms in the old part are very small and not so comfortable as the new ones.

Very effective heating ! Friendly and helpful staff Bed linen was clean, but a little discoloured

You get buffet breakfast and its only 10 min walk to the nearest train station The service wasn't good. I had no t.v in the room, had to ask 4 times! and it took 2 days!

when I came from out side at 4 pm the room door was opened and the towels not change the bath romm was not cleaan.

Hotel's close proximity to Valkenburg rail station and city Centrum and free vehicle parking in a private lot at the hotel. Bathroom was clean. Most staff was friendly and helpful. Room and hallways in our wing of the hotel had a decidedly musty smell. Hotel should add some security to its one guest-accessible internet computer; a user (probably a guest's kid) apparently had been able to switch the default wallpaper to an inappropriate and offensive image.

Convenient in terms of transport and the counter service is good. The bartender is entertaining. Poor facilities such as no curtain in the bathroom - the floor is wet after bath; no internet connection, no water boiler in the room; I would rather to pay more to have these basic facilities.

Management and staff very helpful with particular praise towards bar staff for their good humour and making a party atnosphere

Information on train service, local site seeing / walk tour map, etc. Should allow guest to use atleast two hours after check-in time, if required.

just for the weekend overnight and excellent breakfast buffet a very nice hotel

There was some refurbishing going on which made me wake up early. However, the staff treated this in a good manner afterwards.

The breakfast selection and quality of food were great. The bed was comfortable. Parking was free. Good value for money! The towels were kind of worn out. Internet was not free.

Nice view

Room was comfortable, restaurant open long hours, convenient and easy. It's not cheap, no free internet access, and not very personal, but it does what it does efficiently

Coffee making facilities in the room would have been nice.

the customer service of the hotel staff overall was very poor not very happy with their attitude especially the restaurant staff restaurant and bar