Basics
Services and conveniences
Pool and spa
Media and entertainment
Bathroom
General
Dining
Family friendly
Parking and transportation
Outdoor
Accessibility and suitability
Laundry
Things to do
Fitness
Show reviews that mention
Filters
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a wide variety at breakfast, and guests have appreciated the food and drinks, which are well priced.
Is there a shuttle service available at the hotel?
Yes, the hotel offers a shuttle van, but guests should be prepared for a good walk to the top of the hill.
How is the cleanliness of the rooms and common areas?
While the hotel has beautiful pool and garden areas, some guests have mentioned that the rooms and bathrooms need renovation and updating. Additionally, some guests have reported issues with cleanliness and maintenance, such as stained sheets and towels.
What are the hotel's unique offerings?
The hotel boasts amazing views throughout the property, especially around the great pool, and offers a large pool, comfortable and large beds, and a games room.
When is the best time to visit the hotel?
The high season at the hotel is in September, offering an excellent opportunity to enjoy the beautiful pool area overlooking the national park and the wide variety at breakfast.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported encountering bugs and insects in ground floor rooms, so consider requesting a room on a higher floor to avoid this issue.
Check for Maintenance Issues
Several guests mentioned that the hotel requires maintenance, with reports of issues such as electrical sockets not working and loose panels. It may be helpful to check for any maintenance concerns upon arrival.
Opt for a Room with a View
The hotel offers beautiful views, especially around the pool area. Consider requesting a room with a balcony or a view to enhance your experience.
Be Mindful of Language Barriers
Staff may have limited English proficiency, so it could be beneficial to have a translation app or basic Portuguese phrases handy for smoother communication.
Plan for Transportation
The hotel is situated at the top of a hill, so be prepared for a walk uphill. Additionally, it's advisable to plan for transportation to and from the hotel, especially if you have mobility concerns.
Request Regular Housekeeping
Some guests mentioned that the cleaning service was only provided once every few days. If you prefer more frequent housekeeping, consider requesting this upon check-in.
Verify Hot Water Availability
A guest reported a surprising lack of hot water in the shower. It may be helpful to verify the hot water supply in your room upon arrival to address any potential issues early on.
Be Aware of Noise Levels
One guest mentioned that the air conditioner in their room was very noisy. If you are sensitive to noise, it may be beneficial to inquire about the noise levels of the room's amenities.
Double-Check Your Bill
A couple of guests experienced billing issues, including mistakes that doubled their food and drinks bill. It's advisable to review your bill carefully before making any payments.
Explore Nearby Attractions
The hotel is conveniently located near various waterfalls and natural attractions, such as Salao Das Areias Coloridas and Primavera Waterfall. Take advantage of these nearby sights for an enriching experience.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
---|---|
High season | January |
Average price (weeknight) | $107 |
Average price (weekend night) | $100 |
Portal Lençóis is located at 46960000 Rua Chacara Grota , Altina Alves Lencois, Brazil, 0.4 miles from the center of Lençóis. Salao Das Areias Coloridas is the closest landmark to Portal Lençóis.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Portal Lençóis.
Yes, Portal Lençóis offers free Wi-Fi.
Yes, Portal Lençóis offers free parking.
Portal Lençóis is 9.6 miles from Lençóis Chapada Diamantina.
Yes, Portal Lençóis has a pool onsite.
KAYAK scours the web for all room deals available at Portal Lençóis in Lençóis and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Portal Lençóis and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Portal Lençóis.
Value for money | 7.0 |
---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Lençóis Chapada Diamantina |
Distance to airport | 9.8 mi |