Hotel Portal Lencois

The hotel offers a wide variety at breakfast, and guests have appreciated the food and drinks, which are well priced.

Yes, the hotel offers a shuttle van, but guests should be prepared for a good walk to the top of the hill.

While the hotel has beautiful pool and garden areas, some guests have mentioned that the rooms and bathrooms need renovation and updating. Additionally, some guests have reported issues with cleanliness and maintenance, such as stained sheets and towels.

The hotel boasts amazing views throughout the property, especially around the great pool, and offers a large pool, comfortable and large beds, and a games room.

The high season at the hotel is in September, offering an excellent opportunity to enjoy the beautiful pool area overlooking the national park and the wide variety at breakfast.

Some guests reported encountering bugs and insects in ground floor rooms, so consider requesting a room on a higher floor to avoid this issue.

Several guests mentioned that the hotel requires maintenance, with reports of issues such as electrical sockets not working and loose panels. It may be helpful to check for any maintenance concerns upon arrival.

The hotel offers beautiful views, especially around the pool area. Consider requesting a room with a balcony or a view to enhance your experience.

Staff may have limited English proficiency, so it could be beneficial to have a translation app or basic Portuguese phrases handy for smoother communication.

The hotel is situated at the top of a hill, so be prepared for a walk uphill. Additionally, it's advisable to plan for transportation to and from the hotel, especially if you have mobility concerns.

Some guests mentioned that the cleaning service was only provided once every few days. If you prefer more frequent housekeeping, consider requesting this upon check-in.

A guest reported a surprising lack of hot water in the shower. It may be helpful to verify the hot water supply in your room upon arrival to address any potential issues early on.

One guest mentioned that the air conditioner in their room was very noisy. If you are sensitive to noise, it may be beneficial to inquire about the noise levels of the room's amenities.

A couple of guests experienced billing issues, including mistakes that doubled their food and drinks bill. It's advisable to review your bill carefully before making any payments.

The hotel is conveniently located near various waterfalls and natural attractions, such as Salao Das Areias Coloridas and Primavera Waterfall. Take advantage of these nearby sights for an enriching experience.