Boasting an indoor pool, a bowling alley and free Wi-Fi, Hampton Inn & Suites Berkshires-Lenox is situated in Lenox and offers art deco accommodation. It features a gym, as well as a 24-hour business centre, a 24-hour reception and an express check-in and check-out feature.
The hotel has 79 rooms and has been recently refurbished. Additionally, the multilingual staff are available to provide local information.
Hampton Inn & Suites Berkshires-Lenox's rooms offer a refrigerator, as well as all the necessities for a comfortable stay. They are also equipped with a microwave and a hair dryer.
For guests wishing to dine out during their stay at the hotel, there are a variety of eateries situated nearby. It also is an ideal location to explore Pittsfield and Lee.
Accessibility and suitability
Dining
Services and conveniences
Basics
Things to do
General
Pool and spa
Media and entertainment
Bathroom
Laundry
Health and safety
Outdoor
Bedroom
Workspace
Family friendly
Parking and transportation
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's breakfast?
The hotel offers a wide variety of breakfast options, and guests have praised the rich and excellent breakfast provided. Additionally, there are special treats available, and guests appreciate the clean and organized breakfast area.
Are there any specific amenities for pets at the hotel?
The hotel is very dog-friendly, providing a bag with treats and a toy for the dog, as well as a wonderful dog cushion in the room. Guests have found it worth paying the extra pet fee, as many other hotels do not offer such thoughtful amenities for pets.
What are the common concerns about the hotel's breakfast?
Some guests have mentioned that the breakfast could have been better, with comments about the eggs having a weird consistency and the breakfast lacking fresh fruit. Additionally, some guests felt that the breakfast was not as healthy as they would have liked.
How is the hotel's staff and customer service?
The staff is described as extremely friendly, helpful, and accommodating. Guests have also appreciated the courteous and personable nature of the staff, as well as their willingness to offer assistance and recommendations.
What are the comments about the hotel's beds?
Guests have found the beds to be clean, comfortable, and inviting, with some describing the beds as super comfy. However, there have been a few comments about the mattresses being uncomfortable in some rooms.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Mountain View Room
Guests recommend choosing a room with a mountain view for a more scenic and peaceful experience.
Consider Bringing Your Pet
The hotel is pet-friendly, and several guests appreciated the pet amenities provided, making it a great option for those traveling with pets.
Check Nearby Attractions
Take advantage of the hotel's proximity to Lenox Mountain, The Bookstore, and other nearby attractions for convenient exploration.
Be Mindful of Noise Levels
Some guests mentioned that the heating system and loud music in the elevator were disruptive, so it may be helpful to pack earplugs for sensitive sleepers.
Plan for Breakfast
While many guests enjoyed the breakfast, some mentioned a desire for healthier and varied options, so consider bringing your preferred breakfast items or dining at nearby eateries.
Inquire About Hot Tub Rooms
If interested in a hot tub room, it's advisable to confirm the location and view from the room, as some guests noted less desirable views from these rooms.
Utilize the Laundry Facilities
The availability of free washer and dryer can be convenient for longer stays or for those traveling with children.
Take Advantage of the Indoor Pool
Despite a few comments about the pool temperature, many guests enjoyed the indoor pool and found it to be a great amenity for relaxation.
Explore Dining Options
While the hotel offers a snack bar and vending machines, guests recommend exploring nearby restaurants and stores for a variety of dining choices.
Engage with the Staff
Several guests appreciated the friendly and helpful staff, so don't hesitate to seek recommendations or assistance during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | August | $160 | $129 |
Cheapest month to stay with an average 47% drop in price. | Most expensive month to stay with an average 40% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center |
|---|---|
8.0 | 3.2 mi |