|""Clean, Comfy, great welcoming staff""||(in 37 reviews)|
|"Pool nice friendly clean comfortable."||(in 7 reviews)|
|""Staff was nice, room was clean.""||(in 23 reviews)|
|""The pool was small and not warm for indoor, the hot tub was closed.""||(in 3 reviews)|
|""The next morning, we decided to have breakfast there before we left.""||(in 2 reviews)|
|"Room heater blew cold air before blowing warm air."||(in 1 review)|
|friendly staff||in 70 reviews|
|room was nice||in 54 reviews|
|breakfast was good||in 49 reviews|
|front desk||in 25 reviews|
|hot tub||in 23 reviews|
|pool spa||in 21 reviews|
|bed was so comfortable||in 19 reviews|
|great location||in 17 reviews|
|restaurant||in 16 reviews|
|oatmeal cookies||in 7 reviews|
|air before blowing||in 6 reviews|
|berkshires||in 4 reviews|
|jae||in 4 reviews|
|later hours||in 4 reviews|
|pittsfield||in 4 reviews|
|hilton garden||in 3 reviews|
Nice room, but restaurant was lacking
The rooms are spacious, clean and comfortable. Nice onsite fitness center and pool. Hotel staff was pleasant and accommodating with the room request.
The service at their restaurant is severely lacking. We went for dinner at their new restaurant Jae’s and it took 45 minutes for our wine to come. At one point in the evening, it felt like the waitress forgot about us as we hadn’t seen her for almost an hour after our meals were brought out. No refills of our water or offer for another glass of wine. The food was also just okay. I ordered the General Lee’s chicken which was not crispy but rather soft and mushy. The next morning, we decided to have breakfast there before we left. You could order the buffet or from the menu. I ordered an omelet with home fries on the side, I received 4 pieces of home fried potatoes. My mother ordered the bacon, egg and cheese on an English muffin breakfast sandwich from the menu, but she was told she had to go the to buffet to toast her own English muffin. Then they would bring her the eggs, bacon and cheese and she would have to “build” her sandwich. Not to mention we never got our water after asking twice and were never offered more coffee until we had to ask for the check. Needless to say, I was extremely disappointed with the service both at dinner and again in the morning at breakfast.
Hilton Garden Inn Lenox Pittsfield offers you a great location and convenient amenities to help make your stay a memorable one. Our hotel features: -Complimentary WiFi -Restaurant and bar onsite serving breakfast, lunch, dinner and nightly room service -Microwave, Keurig coffee maker and refrigerator in Every Room -Indoor heated pool and hot tub -Fitness Center with equipment -24 Hour Business Center -Flexible Meeting space for up to 75 people -24-hour Pantry offering a variety of snacks and drinks
based on 120 reviews
Policies vary by room type and provider.
All reservations at Hilton Garden Inn Lenox Pittsfield – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Garden Inn Lenox Pittsfield is located at 1032 South Street, 3.1 miles from the center of Pittsfield. Guido's Fresh Marketplace is the closest landmark to Hilton Garden Inn Lenox Pittsfield.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hilton Garden Inn Lenox Pittsfield.
Yes, Hilton Garden Inn Lenox Pittsfield offers free Wi-Fi.
Yes, Hilton Garden Inn Lenox Pittsfield offers free parking.
No, Hilton Garden Inn Lenox Pittsfield does not offer free airport shuttle service.
Hilton Garden Inn Lenox Pittsfield is 36.1 miles from Albany Intl.
Yes, Hilton Garden Inn Lenox Pittsfield has a pool onsite.
Hilton Garden Inn Lenox Pittsfield has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.