Accessibility and suitability
Services and conveniences
Basics
General
Media and entertainment
Dining
Bathroom
Laundry
Outdoor
Workspace
Health and safety
Family friendly
Parking and transportation
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's standout amenities?
The hotel offers a fitness center, a dining room, a restaurant, a bar/lounge, and a coffee shop. Additionally, it provides free parking, a business center, and a mini-market on site.
Are there any concerns about the hotel's cleanliness?
Some guests mentioned concerns about cleanliness, such as an unpleasant odor in the room, damp/muggy conditions, and dirty surroundings. However, others appreciated the clean rooms and daily maid service.
How is the quality of the beds at the hotel?
While some guests found the beds uncomfortable and the pillows thin, others praised the comfortable beds and clean, cozy rooms.
What can guests expect from the hotel's customer service?
Guests can expect friendly and helpful staff, prompt service, and great customer service. However, a few guests mentioned encountering rude or dismissive behavior from some staff members.
When is the best time to visit the hotel?
The high season is in July, and the low season is in June. Visitors can plan their stay accordingly to enjoy the best of the hotel's offerings and the surrounding area.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a Balcony
Consider booking a room with a balcony to enjoy a view of the city, as several guests appreciated this feature.
Check Room Amenities
Some guests found the beds uncomfortable and encountered maintenance issues, so it may be helpful to inquire about the condition of the beds and room maintenance before booking.
Verify Available Services
Confirm the availability of services like daily maid service and room amenities, as some guests were disappointed by the lack of certain items and services during their stay.
Consider Noise Levels
If you are sensitive to noise, be aware that some guests found the rooms to be noisy, so it may be beneficial to request a quieter room location.
Inquire About Breakfast Options
While some guests enjoyed the breakfast, others found it limited and expensive, so it might be useful to inquire about the breakfast offerings before your stay.
Confirm Pool Availability
If access to a pool is important to you, note that the hotel's pool was removed during a remodel, although an alternative pool at a nearby hotel is available for use.
Check for Hot Water Issues
Some guests experienced issues with hot water, so it may be advisable to inquire about the status of the hot water system before your stay.
Consider Nearby Attractions
The hotel's proximity to various attractions, such as the University of Kentucky and the Lexington Opera House, makes it convenient for exploring the area.
Verify Room Layout
Some guests appreciated the unique room layout with the bed facing the window, while others found the room layout to be basic, so it may be helpful to inquire about the room layout before booking.
Inquire About Fitness Center
If you value fitness amenities, note that the hotel offers a well-kept and equipped fitness center, as highlighted by several guests.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | October | $212 | $394 |
Cheapest month to stay with an average 59% drop in price. | Most expensive month to stay with an average 53% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.8 | 4.9 mi | Lexington Blue Grass | 10.4 mi |