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Pros: It was a small jet but the first class section was extremely nice.

Cons: Small jets have limited overhead space and most roller bags have to be gate checked for pickup when you exit the plane. My roller bag is small to fit under a seat, and it fit in the overhead.

Cons: Individual TVs, perhaps

Pros: Nothing

Pros: The crew was extra helpful - Help was easy to find and the crowds manageable. As a bonus, our flight arrived at the destination 30 minutes early.

Cons: Top carrier

Pros: The entertainer system was down all of the flight, could not charge my phone. Crew was polite but Curt.

Pros: Being on time

Cons: Nothing you guys did great thankyou so much.

Cons: Older plane so the entertainment system was dated and the touch screen didn’t work for me in certain areas, but otherwise it was a great flight. Efficient customs in Minneapolis as well!

Pros: I have no kind words for United Airlines. They abandoned my entirely family (including 3 small children) and hundreds of other people in the Dominican Republic when COVID19 travel restrictions went into effect. While other airlines have been sending empty planes back to repatriate their customers, United canceled all return flights and left us to fend for ourselves. We're still stuck here and never had any help even rebooking with another airline. We've had to spend thousands of dollars to try to get out of here and back to the United States. We finally were able to secure seats on a Delta flight that leaves tomorrow. It's unbelievable that they did this to us and I can't begin to explain the stress this put on or family. All they needed to do was honor their agreement to return us home and decided to throw our lives into turmoil instead.

Cons: They could have done what they were supposed to and not abandon my family in the Dominican Republic to fend for ourselves and destroy us financially.

Pros: The flight was cancelled

Cons: Could have flown?

Pros: Easy boarding and smooth flight.

Cons: No individual screens. Limited and unhealthy food options.

Cons: Kept us on plane for 90 mins while changed a fuel filter. This got us home at 230am.

Pros: No entertainment on the plane and plane was very small...

Cons: Explain flight situations better..

Pros: Crew was friendly and engaging

Cons: I wiped down my seat area to clean it. It would be nice to know what Delta is doing as well.

Cons: People wiping down their seats during the flight .... how silly

Pros: Helpful and attentive crew

Cons: Despite the fact that I fell skiing and broke my elbow, requiring surgery, for which I sent a copy of the medical procedures, Aeromexico was the ONLY part of my trip, other flights and hotels, that refused to offer me a change of date option. Terrible customer service.

Pros: I had a great seat and the crew was very helpful and nice! It went very smoothly, especially considering the circumstances, and we even got there early!

Cons: I accidentally put this in the wrong survey (the PNS-ATL) one but there was a lot of changing of gates and running around before the flight. I understand how hectic this whole situation is though so I don’t blame you all at all and everyone I talked to was very helpful. The app helped a lot too with figuring out where I needed to go

Cons: We arrived around 39 minutes early and the whole process was very smooth

Pros: new plane good flight

Cons: seat space

Pros: Thanks Jennifer, my flight attendant

Cons: Under the current health emergency the whole crew went above and beyond. Thank you!

Pros: waited for us. We were late from Yuma

Pros: I got an unexpected box lunch. Food was good. Thanks.

Cons: Seats were cramped. A little more elbow room would be welcome.

Cons: Connection

Pros: When I asked for a seat change the crew was very accommodating

Cons: With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere.

Pros: Very nice plane

Cons: Seats were a little dirty especially for the COVID-19 going around.

Pros: Due to COVID 19 we got a 737-800 on a route that usually boasts nothing better than a 717 so everything about this flight was superior to normal runs.

Cons: I wish DL could find a way to better manage food and drinks during the COVID 19 restrictive era.

Pros: All

Cons: N/A

Pros: The movies

Cons: Why are stews so rude.

Pros: The flight was smooth

Cons: Flight was delayed. Not much you can do about that.

Pros: Entertainment is great and the crew is always super friendly

Cons: TVs/outlets on my side and section of the plane were not working.

Pros: The crew was very nice and helpful, I had a nice spot on the plane, and it went very smoothly, especially considering the circumstances. I was supposed to be flying to Seattle later on, but I had to change my flight last minute because of the virus. The whole Delta team was very understanding and considerate and it made the process much less stressful.

Cons: My flight was cancelled and rescheduled for a later time the day before and there was a lot of changing of gates and running around, but I understand that everything has been hectic and I don’t blame that on you, I know you’re all doing your best.

Pros: Great crew.

Cons: As always, the seats in basic economy are as small as possible without actually being standing room only. I'm 5'7" and my knees are only about an inch from the seat back in front of me.

Pros: Felt safe withe the cleanest of the plane

Cons: Price

Pros: Plenty of room.

Cons: Heavier snacks.

Pros: The crew was amazing! The plane ride was smooth!

Cons: You should load the plane from back to front since everybody exits the plane from front to back. It is simple school bus rules

Pros: When I asked for a seat change the crew was very accommodating

Cons: With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere.

Pros: Crew was friendly and engaging

Cons: I wiped down my seat area to clean it. It would be nice to know what Delta is doing as well.

Pros: Crew was friendly and engaging

Cons: I wiped down my seat area to clean it. It would be nice to know what Delta is doing as well.

Pros: Crew, movies

Cons: Too many announcements. It seems like they were announcing something all the time and it became annoying.

Pros: No entertainment on the plane and plane was very small...

Cons: Explain flight situations better..

Pros: Due to COVID 19 we got a 737-800 on a route that usually boasts nothing better than a 717 so everything about this flight was superior to normal runs.

Cons: I wish DL could find a way to better manage food and drinks during the COVID 19 restrictive era.

Pros: Great crew.

Cons: As always, the seats in basic economy are as small as possible without actually being standing room only. I'm 5'7" and my knees are only about an inch from the seat back in front of me.

Cons: Despite the fact that I fell skiing and broke my elbow, requiring surgery, for which I sent a copy of the medical procedures, Aeromexico was the ONLY part of my trip, other flights and hotels, that refused to offer me a change of date option. Terrible customer service.

Pros: The crew’s positive energy and great service were truly amazing. Kudos Delta!

Pros: Crew is amazing!

Cons: The Plane!

Pros: Helpful and attentive crew

Pros: We normally get nothing better than a 717 on ATL-OKC, but the 737-800 was an incredible aircraft that made everything better owning to COVID 19 factors.

Cons: DL needs to find a better way to manage food and drinks for FC during the COVID 19 era.

Pros: The aircraft was extremely clean. Crews were helpful and patient with passengers as they boarded and asked questions.

Pros: Amazing crew

Cons: Older plane so the entertainment system was dated and the touch screen didn’t work for me in certain areas, but otherwise it was a great flight. Efficient customs in Minneapolis as well!

Cons: Top carrier

Pros: Crew was awesome! Service was quick!

Cons: One flight the plane was quite warm and the air overhead was blowing warm air.. didn’t cool down until we were preparing to land and then it blew warm air out again..

Pros: Flights were on time

Cons: Seats are more narrow than other airlines.

Pros: Check in at the airport- Delta is so friendly and helpful!! Flight crew was wonderful

Cons: Seats are snug

Cons: TVs/outlets on my side and section of the plane were not working.

Cons: Seats were a little dirty especially for the COVID-19 going around.

Pros: Felt safe withe the cleanest of the plane

Cons: Price