The room was great. The breakfast was awful. We order from the "in a hurry" menu and waited 30 minutes to be served. The food was meh. Clearly microwaved because the plate was hitter than the food.
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Amenities at Holiday Inn Lexington - Hamburg By IHG
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Reviews of Holiday Inn Lexington - Hamburg By IHG
8.6
Very good
447 verified ratings
Wonderful
278
Very good
61
Good
45
Okay
15
Fair
16
Mediocre
5
Poor
27
Summary of reviews
Guests say
Guests frequently praised the hotel's convenient location, friendly and helpful staff, clean rooms, and comfortable beds. Many found the hotel easy to access and appreciated the safe, well-lit environment. However, some guests noted issues with room heating, breakfast offerings, and occasional cleanliness lapses in bathrooms and common areas. Despite a few negative experiences with amenities and billing, the overall impression was positive, especially regarding location, service, and comfort.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8.6 out of 10
278 reviews
8.6 out of 10
119 reviews
9.6 out of 10
4 reviews
8.6 out of 10
2 reviews
All reviews
Pros (+) Front desk kid was friendly and helpful. Facility was large modern and open. Gym was well-appointed and organized. I was glad to see hand sanitizer everywhere along with social distancing measures.
Cons (-) Bathroom door hinges were excessively loud. Bathroom faucet sprayed everywhere. Only 3 bath towels, 1 bar of soap in bathroom, and 1 bottle of shampoo for 4 guests. Room had hard surface at entry way but the rest of room was carpet (would be cleaner if there was no carpet). Headboards were also fabric and not suitable for easy cleaning. Treadmill at gym stopped working, another treadmill had loose...
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique offerings?
The hotel offers a convenient location, clean and comfortable rooms, and a friendly and helpful staff. Additionally, it provides an indoor pool, a fitness center, and a bar and restaurant on-site.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests, making it convenient for those traveling by car.
How is the food quality at the hotel?
The hotel provides a bar and restaurant on-site, offering a convenient dining option. However, some guests mentioned that the breakfast was not included, and a few had mixed reviews about the quality of the breakfast.
How clean is the hotel?
Guests have consistently praised the hotel for its cleanliness, with many mentioning the clean and updated rooms, as well as the large and clean showers with good water pressure.
What can guests expect from the staff?
The staff at the hotel is described as extremely friendly, helpful, and accommodating. However, a few guests had mixed experiences with staff friendliness and helpfulness.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with Good Water Pressure
Some guests mentioned poor water pressure and minimal hot water availability in their rooms, so consider inquiring about this when selecting a room.
Consider Bringing Your Own Breakfast
A few guests noted that they had to buy their own breakfast, so if complimentary breakfast is important to you, it might be worth considering alternative dining options.
Request Late Checkout
Several guests appreciated the option for late checkout, so if you have a late departure, it's worth inquiring about this service.
Check the Functionality of In-Room Amenities
Some guests experienced issues with in-room amenities such as broken shower knobs and non-functional coffee machines, so it may be helpful to check the functionality of these amenities upon arrival.
Inquire About Noise Levels
While the hotel itself was generally quiet, a few guests mentioned noise disturbances from neighboring rooms, so it might be beneficial to inquire about room location and noise insulation.
Verify Payment Policies
Some guests were surprised by the hotel's payment policies, so it's advisable to clarify payment methods and policies in advance to avoid any inconvenience during check-in.
Consider Bringing Your Own Toiletries
A couple of guests mentioned issues with cleanliness and the quality of provided toiletries, so bringing your own toiletries might be a good idea for a more comfortable stay.
Check for Room Cleanliness
While many guests found the hotel clean, a few mentioned issues with room cleanliness, so it may be beneficial to inspect the room upon arrival and report any concerns to the staff.
Inquire About Breakfast Inclusion
Some guests were disappointed by the absence of included breakfast despite their expectations, so it's advisable to confirm the availability of complimentary breakfast when booking.
Verify the Availability of Hot Water
Several guests encountered issues with hot water availability, so it's recommended to verify this aspect, especially if hot showers are important to you.
Location
1976 Justice Drive, Lexington, KY 40509
What's nearby
- Ashland Henry Clay Estate3.8 mi
- Cathedral of Christ the King4.1 mi
- Loudoun House4.4 mi
- First African Baptist Church Lexington Kentucky4.8 mi
- Whiteaker Bank Ballpark4.9 mi
- William T. Young Library5 mi
- Lexington Public Library5 mi
- University of Kentucky5.1 mi
- Lexington History Center5.1 mi
- Lexington Convention Center5.3 mi
- Rupp Arena5.4 mi
- Lexington Brewing and Distilling Company5.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Lexington - Hamburg By IHG
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | October | $163 | $206 |
Cheapest month to stay with an average 27% drop in price. | Most expensive month to stay with an average 90% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Holiday Inn Lexington - Hamburg By IHG
Which month has the cheapest rates at Holiday Inn Lexington - Hamburg By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Holiday Inn Lexington - Hamburg By IHG is January, with an average nightly rate of $99. The most expensive month is October at $224 per night.
What is the cheapest day to book Holiday Inn Lexington - Hamburg By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Holiday Inn Lexington - Hamburg By IHG is Tuesday, with an average nightly rate of $114. The most expensive day is Friday at $277 per night.
How far in advance should you book Holiday Inn Lexington - Hamburg By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Holiday Inn Lexington - Hamburg By IHG, book around 6 weeks in advance. This could save you approximately 25% compared to booking last minute.
KAYAK's top tips for your stay at Holiday Inn Lexington - Hamburg By IHG
FAQs when booking at Holiday Inn Lexington - Hamburg By IHG
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in LexingtonMost recommended
See most recommended stays in LexingtonGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
5.1 mi | Lexington Blue Grass | 10.6 mi |