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close to where I was working No fresh air or ability to get some air into the room with ho fan or air conditioning and a locked door and window to outside
The breakfast was ok and i was very thankful that i had only booked for one night and not any longer. The room was decorated in a 1960 style and was awful to say the least. the combined shower and toilet were so little that you could not close the door and use the washbasin. The TV waqs so old that you could not read the words written on it or the control.
it was easy to find and close to acer arena. the cleanliness of the room was very poor.
Quiet and satisfactory for our needs. Run down in some respects,loose railings on stairs and in need of a revamp.
The location & accessability The restaurant was closed during our stay, as was room service. Breakfast was below standard, especially for the price.These are the main two reasons this hotel received a lower score on comfort & services.
Close and convenient to where we needed to go, Concord Hospital. Very noisy, traffic and other people staying at Motel during the night.
The reception man new the area very well and answered our questions quickly and thoroughly. In the bathroom, the idea of the soap, cream, shaving foam, sower gel, shampoo and conditioner being in the dispenser is great, though I might have think in todays day and age, using censers would be more appropriate and guest friendly. Also, the bed was sooooooo comfortable!! Firstly, the smell of the two rooms when we entered was not pleasant at all, on smelt like smoke even though it wasn't a smoking room and the other room smelt stale and musky. Secondly, the couch was very sunken and uncomfortable. Lastly, the bathroom is much too small for comfort and ability to move!
It was conviently located to where I needed to go.
the pool the bed and the tv, they're old.
needs refurbishing and up-grading of gardens and general maintenance - persons in room next door had radio on loudly from 5.00 am
The atrium in the middle of the building was lovely and gave a great atmosphere to the place. It was surprisingly quiet, given its location on a main road.
located on a major road, close to trains. like the open courtyard with kitchen facility. Could do with an iron and hair dryer.
easy access transport, self help continental breakfast in very pleasant courtyard setting
Staff very friendly and helpful. Sizeable and quiet Rooms. Interior of the rooms look tired. Only continental breakfast starting from 07.30. No Lunch, Dinner, or Room Service available. 1 Channel reception on TV.
Although it is situated near a big road , it still was quiet which is positive The basin was all marked but the worst was what happened in the middle of the night. Our toilet systern shattered on the floor during the night without reason . We called the night concierge and told him that it was dangerous to leave the debris on the floor as we needed to use the toilet during the night .He told us where the public toilet was in the hotel . When we said we would still need to use the bathroom to have a wash in the morning and we could get hurt, he went away and came back with a broom that he handed to us. We had to sweep the bathroom floor ourselves. It's inadmissable. He should at least have cleaned the floor and perhaps try to get us a discount to keep a customer happy.
Free Parking and internet The hotel was undergoing renovations which were not told about at time of booking. The room was not clean to many standards, on the one day we did request our room to be made up the sheets were simply thrown over the bed. Staff where incompetent and dismissive. Was not what we expected from the photos and description, there were cracks in bath and sink not an overall possitive experience. Could have gotten better accomodation for alot cheaper.
We arrived late at night and left early so we really cannot comment on this. Late staff was not very helpful when we asked where we could get meal.
Clean and spacious room, free Wi-fi. Definetely going back! The parrots outside woke us up at 6 am.
Staff were courteous and friendly. Location was convenient for sight seeing and value for money.
The day staff is friendly that opposite to evening staff. Noise, tired old bathroom, crack on toilet seat, unsafe in terms of poor security lock.