Would you like to save as your currency permanently or for this visit only?
I would only have one complaint - the person who carries out checks on the spa and pool etc did not wear overshoes. I thought this was unhygenic.....
Difficult to find the hotel, especially by night
The staff was extremely nice and helpful. The beds and pillows very really soft and comfortable to have a good night's sleep. Nothing, everything was great.
friendliness of staff The indoor Rickshaw oriental restaurant. Quality of food was good, but it took about 2,5 hours before we received our main course. This also happened to other visitors and some were angry and some even left the place.
friendliness of all staff everything satisfactory
The facilities are very nice especially the sauna and the staff was very nice and helpfull The wireless internet acces is really expensive regarding the facilities of the hotel and malta in general.
Friendly and helpful staff. Location of hotel - easy access to Valetta by local transport. Hotel surrounded by beautiful gardens and next to the Presidental Palace Gardens (San Anton) which are always open to the public.
The courtesy/helpfulness of the staff, guided by an excellent general manager.
Hotel was not quite up to 5* Standard.Carpets were worn and wallpaper starting to come off wall
View from 7th floor sea view room, and terrace at breakfast, of harbour and Valletta.
Very convenient location. Toilet was basic but clean. The rooms are old, and there was no non-smoking rooms (there was a furniture/smoke smell in the room, but still tolerable). TV quality is poor. Have to be very careful with remote control (one wrong button and it's pay-tv).
Convenient location. Friendly staff. Very poor breakfast - very limited range, and same every day. Very noisy fan in bathroom which couldn't be switched off.
Good value, good location, comfortable in room heating didn't work, staff couldn't answer a question about where the nearest gym was, the room was very noisy at night because of a very noisy fan or dryer type device in the next room.
The hotel is in an ideal position to visit Valletta and for seeing Sliema. Our room (612) had an excellent view over the harbour. It was in a quiet area but only a few mins away from the busy nightlife. There is a bus stop almost right outside in either direction from the hotel. We were in the 6th floor extension and the pressure in the shower was not strong enough to rinse soap out of my hair, which is thick. There was a cotton bud under the bed when we arrived and it was still there when we left, there were also hairs in the bath plug. Breakfast was not that interesting but at the price of the room was not expecting much anyway.
The location was perfect. Step out the front door and you are on the waterfront, 5 minutes from the ferry, and water excursions.
Good location. Easy access to all nice breakfast rooftop Extremely noisy. Uncomfortable. Unwelcoming
the location is quite centric and the reception staff was very polite and helpful.
Good location Noisy sea view room/Poor shower facility/Very poor breakfast selection
The hotel had a good location close to some nice restaurants and shops. It was quite central so easy to get to Valetta and St Julian's. The hotel had a nice position looking over Silema harbour but unfortunately we didn't have a room with a view. Our room had no natural light as the window was small and looked out into the centre of the hotel. There was no balcony which we wouldn't have minded if there had been better facilities at the hotel. The roof terrace on the 8th floor was small although it did have some sun beds. The jacuzzi was tiny and looked dirty so no one used it that we saw of. Our actual room was quite basic. There appeared to be some kind of leak at the end of one of the beds which the hotel staff covered by pulling the bed out further. I also noticed that one of our bed sheets was dirty and had to ask the cleaner to change it.
The room was very big with also the kitchen corner, table, sofa, but furniture is quite modest. The cleanliness in general was fair, towels and sheet seemed not washed carefully. The remote control and the TV commands didn't work.
location, room with the balcony, close to public transport and eateries room below breakfast area very noisy, smell in bathroom,
Lobby Late night noise - and wake up call did not come as requested.
Well located and excellent value for off season rate Could do with a refurb - listed as 4 star in reality 3 star
the most thing i liked about the hotel is its location which is close to the cafes and the shoping area the size of the room,it is very small.the AC was not cooling
poor air-con, this has been an issue for the past three years!
Good price, value for money. A/c was a blessing after walking around in heat all day. Location was good, close to busses and tours, shopping/eating. Tv didn't work well.
Central location and friendly staff. The rooms are in need of redecoration. On the second day the lift did not work.
Location is really very good. I don´t know how other people and their experiences, but this is NOT 4star rated hotel...
Hotel was located in tourist area. Nice resturants nearby. Hotel breakfast was good and inexpensive. A bit noisey in the mornings (believe some renovation work was underway). Air conditioning inside room was weak.
Nothing about the Hotel. Maybe the location Dirty room. Smell of smoke from cigaretts all the time. Aircon not working. The room looked nothing like the pictures. Smelly beds. I stayed in a lot of hotels around the world. And this for sure cant be a 4 star hotel maybe 2star. I booked a 4 star hotel with booking.com two weeks ago in Valencia that was exellent.
The staff was really kind none
The location was okay and the view from the rooftop was nice. The hotel is not clean at all and you have to pay for every service, in the offer I booked the wifi was for free but when we arrived there we had to pay for the wifi. Also we ordered a plate and a fork for the room and we had to pay 2 euros for that! It was really not a nice experience at all.