Novotel Lille Centre Grand-Place

The hotel is conveniently located close to the Grand Place and within walking distance of the Westfield shopping center. It's also ideal for exploring Lille and visiting the Christmas markets.

The staff are very friendly, helpful, and available 24 hours a day for late check-in. They also go out of their way to please guests and provide exceptional breakfast facilities.

The hotel offers a fitness center, conference rooms, wake-up service, safety deposit box, room service, and a bar/lounge. Additionally, it provides a variety of health and safety measures, such as daily housekeeping, contactless check-in/check-out, and enhanced cleaning.

The rooms are comfortable, clean, and spacious, with the exception of some minor issues like small paper cups and flimsy plastic glasses. The hotel is also undergoing renovations to improve the overall experience.

The hotel offers a restaurant, snack bar, and breakfast in the room. Guests can expect a good breakfast with a wide range of options, although some have mentioned that the food could be improved.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

November is considered the low season, which could be a good time to visit for those looking to avoid crowds and potentially get better rates.

The hotel is conveniently located close to several attractions such as Place de Rihour, Palais Rihour, Lille Cathedral, and the Vieille Bourse, making it an ideal base for sightseeing.

Some guests reported that the hotel was undergoing renovations during their stay, which caused disruptions. It may be advisable to inquire about the status of renovations before booking.

Guests recommended requesting rooms with separate showers for a more convenient and comfortable experience.

The hotel is pet-friendly, but it's advisable to confirm the pet policy and any associated charges before bringing along a furry friend.

Some guests found the bathroom amenities to be lacking, so bringing personal toiletries might enhance the overall experience.

A few guests mentioned that the rooms were noisy, so light sleepers may want to consider this and perhaps request a quieter room location.

If traveling by car, it's worth noting that the hotel does not have on-site parking facilities, and nearby parking may incur additional costs.

Guests following a vegan diet were disappointed with the breakfast offerings. It's advisable to inquire about specific dietary options before booking.