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conveniently located to railway station and to the site i needed to visit. I arrived at 1:00am and departed at 7:50am so did not get time to fully appriciate any services. Breakfast was good value.
Reception very fast for check in and check out. Room very clean, friendly staff Buffet at brakfast may not be the best but cost of the hotel is excellent if compared to location, service. Good space in the room
Very nice hotel with good location and connections to Oslo city centre and to the airport. Hotel is also located nex to the Trade Fair Centre.
Have stayed at Thon Arena many times now for business. The location is ideal for train service to/from airport and meetings at site (ife) in Kjeller. Very clean hotel, good breakfast. Sometimes the rooms are warm. Rooms sometimes too warm. The coffee/tea/whitener if often not replenished when staying more than 1 night. Kettle should be found empty on arrival and sometimes is not. Reception needs to remind people to lock their door with the close end of the card as this is an unusual feature to most visitors (not seen in uk before)
the hotel was like I expected
I liked the location bacuase it was near the Lillestom trade center, and also quite close to the city center The hotel restaurant was a total disappointment. They actually managed to serve beef instead of porkfilet as the manue told, and the redwine was served icecold.. The rooms were very small, and not too clean!
The room services is not available all the time and you have to go long route to get things you need. The room is too expensive but i didnt see a reflect on the services as i am a guest!!
Easy to be reached from the airport Rooms connected from one door. All noises can be heard! Old rooms
convenience Whole place seemed to be shut up when we arrived at ( oclock on the Sundfay and we had not been told in the literature to expect this.
Good location Old facilities
Appalling. Arrived at 12.30am to be told there were no rooms for us and they had moved us to a hotel 1/2 an hr away by taxi. They told us to pay for taxi also. I paid this hotel for accomodation but next morning when the hotel we were sent to called they denied that i had paid the bill. I would now not use the website or recomend to any one else in the business.
not far away from the city centre Oslo much too noisy in the restaurant/bar (Saturday night)
A good location, comfortable
The restaurant was uniquely decorated and created a nice atmosphere. Very friendly staff.
All the staff was really nice and helpful Way too expensive.
Room was nice and clean and staff was friendly and helpfull. Window needed repair and should not be opened. And after three nights it had not been fixed.
The adjoining bar/restaurant was good. Enjoyable breakfast. No. Hotel was fine.
Nice and easy
The hotels proximity to Lillestrom city centre. The ongoing construction work outside of the hotel.
Rooms were nice enough. Noise!! There is construction in the street and if you have a family room, they are all opposite a nightclub/bar. We moved rooms for the second night but was still noisy from the airconditioning and the neighbours of the hotel. First room had no hot water for shower in the morning. Extra bed we were given had broken slats so had to put mattress on floor. Staff couldn't make a decision without calling the manager every time.
Clean, comfortable Complicate to reach
Great location, within 2 blocks of central station downtown Hotel is 100% computerized- you check in and out on a terminal Very easy and efficient. The hotel rooms are very small, like staying on a cruise ship, economy class. The rooms are very spartan with a small beds, a desk, a chair and small bathroom. Otherwise, they did provide a good wifi signal. If you don't mind clean and spartan, this hotel would be great when in Oslo.
Location and price were right
proximity to the train station room was spacious enough No kleenex
Arrived late, got bags and extra bed delivered. Breakfast room service - awesome meal! Great location Strange drunk or druggie people outside hotel between hotel and train station. More than other EU capitols, all begging for money.
Perfect location, nice and service minded staff all over.
Location was great, breakfast was really enjoyable, great selection of food. Swimming pool could have been warmer.
Great location right next to the rail station. Very nice hotel and room. Excellent breakfast. No power plugs near the bed. Bed only had bedding for 1 person, even through we specified 2 at reservation and check-in.
We usually book better hotels which the plaza is. But the one advantage for this hotel is location. It is within 500 yards of the main train and bus terminal and a short walking distance to the heart of Oslo and the City Sentrum.
Close proximity to train station and airport Right in the center city very busy lobby and breakfast area
The roomview of the city (floor 30), decoration of the room, and the facilities of the business room; good room for a couple with a baby, nespresso machine, free pay TV, free breakfast in the room... The door of the bathroom does not work properly. It is close to the central station (good for travel and airport) but crowed.
Huge hotel with all pros and cons. While the halls might make you feel like in a submarine, the rooms especially those of the higher floors offer a beautiful view and are also with a great comfort. Staff is extremely friendly, restaurant & bar in the 34th level is a must.
Very well designed and friendly staff No problems with this hotel
Large, well appointed room, great view, free Internet, free movies, very good breakfast buffet. Excellent location for bus and rail travel.
We had a clean and comfortable room. The view from great - we were on the 16th floor. Very helpful staff.
Good food Location Great view Fast service...minus the bar. Bathrooms a bit dated. Wifi was spotty. Business center computers so old they weren't comparable with any up-to-date programs, so I was not able to conduct business as I wished.
This is a warm hotel which seems to appreciate its customers. The room was an elegant modern design filled with quality. It was attractive and stylish and contained a very comfortable bed. We really liked this hotel and will stay there again.
Comfort, breakfast Noise during the night from outside.
I liked the location of the hotel it was very central and the staff we very friendly. The foo was good and the hotel was very clean
location was great. breakfast was poor and needed to wait for the coffee very long. Rooms need renovation badly.
location poor business center (only 1 computer, tiny) poor barkeeper in Grand Cafe: did not know his sherries nor acquavit: served both different sherries and aquavit than asked for. door to french balcony could not be closed properly letting in a lot of noice during the night.
Nothing. Not as represented. Old Hotel not kept up.
The location there has gone a lot of things wrong for us at the grand hotel unfortunately. there has not been room cleaning the whole weekend. the video system dind't work proper and this could not be solved. the spa we couldn't make use of with our 2 1/2 year old, because he should be 3 years. unfortunately they could only inform us about this after we were dressed in our bading suits. the hotel staff wasn't very cooperating.
Excellent Hotel and superb staff
The carpets in the lobby were lovely! The staff at reception when I checked in were not very helpful. I was waiting to be attended to and they dealt with three other people who came in after me. There was also three fire alarms going off in the afternoon. Each time I followed the fire instructions and went downstairs but there were no staff there to advise me when it was safe to go back in or what had happened. When I was leaving via the stairs the third time, there was a workman vacuuming the staircase and he told me not to worry and that it was nothing. Not a very professional attitude from any of the staff.
Friendly staff,nice room and very clean.Good location. We decided to have a meal on the night we arrived in the dining room,waiter said how good the food was,he took our order and we ordered a bottle of wine then he returned to say all that was available was a burger.Not good for first impression.
We don't know what we would have liked because our reservation was cancelled on the morning of our flight to Oslo because of a hotel workers strike. Obviously, we didn't like the need to find another hotel at the very last minute.
Breakfast buffet was nice, good location Didn't really have air conditioning -- our room was really hot which was disruptive
Stig the Receptionist at front desk who tried to rectify the problems with our rooms My wife and I arrived on the 17th August 2015, and on attempting to check-in we were told the "computer system" was not working and therefore we we not able to check in. We were told to either wait (they could not provide an estimate on how long it would take). After a 15-min wait we were checked in "manually". As an American Carlson member, I presented my Club Carlson Gold card, but it wasn't accepted because my trip was booked through Kayak! Nevertheless after a short delay we were in our room. Immediately we noticed that the carpet in the room was dirty, and there were 2-single beds (as opposed to a double as we booked) Credit to the front desk staff who promptly reassigned us to a "newly refurbished" room. The room was a marked improvement over the last, and we happily settled in; unpacking our suitcases and preparing for an afternoon of sightseeing. On return in the evening, we prepared for the night and around 20:00 we tried to lock the door. The door lock did not work. A call to the front desk and a couple of minutes later someone from maintenance was at our door. I explained that the door wouldn't lock from the inside and he insisted that the lock was working. I was a bit taken back by his curt response, but nevertheless invited him to try. What followed next had me flabbergasted! The maintenance employee closed the door, and using his body weight proceeded to to yank on the door handle until he could engage the lock. Curtly he replied, "There it is locked". I attempted to unlock door by turning the lock itself and when I couldn't he demonstrated how to unlock the door. Standing on his toes and again using all his body weight he pressed down on the door handle until the lock disengaged. Again the curt response, "There it is unlocked". I couldn't believe it! Visibility annoyed at this point, when I pointed out that locking the door in such a manner would be a fire hazard (not to mention my wife will never be able to unlock the door if I locked it), he suggested that I actually didn't need to lock the door as no one from the outside could get in without a key. In response I stated that any member of staff could enter if the door was unlocked, to which he acknowledged was true and said I could either call the front desk to arrange a new room, lock the door as he demonstrated, or leave the door unlocked; but there was nothing he could do to fix the lock. Another call to the front desk and we were offered a room on the 20th floor. So after repacking we moved to our 3-room for the day. From then on the only issues we faced were with our room keys. Every time we left our room, the room key would not let us back in. So we had to make our way to the front desk where they would make a new key. Every time without fail!
The staff were extremely pleasant and helpful. The swimming pool and sauna had free lockers and plenty of fluffy white towels. The breakfast was absolutely amazing. I would definitely stay there again and recommend it to others. The booking details were totally correct. Thank you. No.
The roof bar and the location with a nice walk to the city center.
exceptionally good was the breakfast, very wide variety of anything you can wish for and great service( michael from the brekfast service was very helpful and gave a great service!). also the view from the hotelbar is great! the "business class" rooms were a little bit old fashioned and run down, but clean and everythign was there.
I stayed 2 nights for a city break and found the hotel fine in particular I found the sauna a welcome relief after touring the city all day. The breakfast buffet had everthing you would want with good quality ingredients. It was a good location just a 5 min walk to the main street karl johans. my only fault was the room was a little small (twin queen were 2 single beds although comfortable) with no tea coffee making facility which is a pity especially when walking around the city all you look forward to is a warm cup of coffee to relax in your room, the hotel lobby was dated the chairs were quiet worn and the leisure facilities (pool) was freezing!!
Very nice breakfast in nice room The interior of the rooms is "dated"
Very slow/non-existant Room Service.
Breakfast The room was old and not entirely clean, staying at this hotel was a true disappointment, not value for money at all!!
The staff was excellent - they helped me recover my kindle when I accidentally left it on the airport shuttle. They also helped me with directions and provided assistance in finding my way around Oslo. The breakfast buffet was very good as well. Room temperature was a bit warm for my taste - the ac was apparently not on yet (early spring), so I could not make the room cooler.
Great hotel with fantastic location in the city center. Everything nearby. Staff is extremely friendly and help you with all your questions. Especially the bell-boys at the entrance. The restaurant in the hotel (Theatercafeen) is the most famous one in Oslo and also very nice to have a diner. a lot of business people. Cosy restaurant on 1st floor (Gourmet) and nice lobby-bar for an afternoon coffee. Free use of computer, printer and internet. Facilities in the room are super. Fantastic view (ask room on higher level). Would certainly visit hotel again for a next stay. Oslo is very very expensive...but that is in whole Scandinavia.
Breakfast according to expectations with Norwegian touch.Magnificent view on the National Theater (front view) is worth asking for. City center location with access to all nearby landmarks of the city center. Room was rather cold (no temperature control possible).
This hotel has all the needed facilities and is perfectly located in the centre of Oslo. Despite agreement there was no early check in possible and no coffee/tea facility available. The TV was also very old.
Most appreciated was the polite and efficient staff
Breakfast The bad was not clean and in the room was pretty cold.
Yes, good location and good breakfast
Fantastic breakfast, excellent location.
Amazing breakfast (included everything), very clean, great spot, exactly downtown, very helpful and polite staff, It was my first time in norway so i cant compare with other norwegian hotels, but this one seemed amazing.
The rooms were well appointed and the staff was top notch. Scandic's location in Oslo was great, minutes walk from the heart of the city.
Very nice breakfast buffet. Perfect location near Stortinget and Nobel Price Center.
Best location, good breakfest
Alt er på en viss god stabil nivå Astronomisk pris for å brke internett i lobby.
Breakfast was great Rooms were small, pillows were terrible.
The breakfast was quite good. The rooms were not clean properly (Dust and hair). Carpet was filthy. Water boiler was unhealthy. Due to an extreme noise level our first room (9th floor) was changed. The bed was uncomfortable and it was very difficult to sleep two persons in it, being way too soft. The extra pillow in the cabinet was full of hair. The lunch/Xmas buffet came with a surprise, a black/short curly hair on the ham. The male receptionist should not be working in a service oriented job. He had a very arrogant attitude.
Hotel is clean, breakfast is outstanding, good bedding Some staff members are helpful, and some are not
Nice location in the middle of town. Didn't have any problems during my stay. Hotel room is basic but clean. The breakfast selection is huge, and I think typical for most Scandic properties.
The place is quite ice with a wonderful breakfast and competitive rates, but... The hotel uses a rope style security chain on doors that is child proof. My mother Is a strong retiree but couldn't open the contraption She became so afraid, she pulled at it so hard, the system failed only because it is simply nailed into a thin decorative door frame. Thank goodness no fire for those trying to get out, or any burglar who can easily break in (if he has the strength of an 85 year old.
There was alot of renovationg happening so the hotel was constantly extreemely noisy. Plus they began with the drilling and Jack Hammering at 9am on a Saturday morning! We were very annoyed by this and would not stay there again.
Great Location, only 5-10min walk into town, also situated by a tram stop. Is in between a new trendy bar/restaurant area and town. Nice warm rooms for Cold Oslo! Breakfast was good and is served until 11am which is a bonus.
Everything is as advertised or even better. Some of the staff members look inexperienced. Their English is not very good and they apparently don't know all procedures very well. Note that other staff members are very experienced and were very helpful with everything.
Efficient toaster available at breakfast - not always the case in Norway!
A nice 3 star hotel central to downtown oslo good breakfast,and staff friendly. No bad points that come to mind.
Breakfast selection good. Good value for.money
Good breakfast and location Rebuilding work in hotel was noisy and outside the advertised hours of 11-1600 (0745-2100 on one occasion)
clean hotel. helpful staff. very nice brekfast selection. easy access to city centre asked for a jug of ice water at nite time, receptionist was only able to provide a glass of water and no ice. ice is a fairly basic thing to provide, day or nite.
Terrific value in Oslo. Walking distance to Munch museum (very close), central station, as well as downtown and harborfront area. Good, affordable (for Oslo) restaurants nearby. Hotel's extensive breakfast was much appreciated given high prices for food in Oslo. Taxi stand right out front and very close tram service was extremely convenient. Our room was plain, clean, and provided everything we needed. We were surprised by how quiet the room was, even being right across from the elevator. I would definitely stay at the Anker again in the future.
the staff are friendly, the rooms are clean It was our first trip and first stop in Norway in our life, our expierence with parking by Anker Hotel was absolutely terrible and we will not recommend this place to anyone else we care and will never visit this hotel again. Ankel hotel has a parking place BELONGS to a private parking company. But on the entrance of the parking it's written clearly: Q-Park Anker Hotel. The parking lot welcomed us with a fine of 80 euro, while we were trying to pay the parking fee in the hotel, in about 10 minues before we returned to the hotel. Anker Hotel claimed they are seperated with the parking lot and asked us to complain to the parking company. How can a hotel list its name on the parking place without being responsible for the parking management? We have to pay this extra 80 euro for the 10 mins absence while Anker Hotel claims nothing to do with it. Therefore we regret our stay there and will never come back again.
Location close to city centre and River Aker. Good public transport. Filling breakfast. As expected much less noisy than in recent reviews during refurbishment which was largely complete. Cooked breakfast options disappointing especially rubbery scrambled eggs.
Staff were very helpful and friendly. Location couldn't have been more convenient.
Staff was very helpful and friendly. Location is great
Great breakfast, terrific central location. Rooms were small but quite functional.
Location, close to the city center
The comfort, internet access, the central location, comfortable rooms, little noise it was easy to see that all the fruit on the breakfast table was sliced the day before. It would have been more delicious with fresh sliced. Equal with the "agurk". Since I'm not at coffee drinker I would have liked green tea.
Friendly staff and excellent location
The location is excellent, 3 minutes from central station (buses, metro and railway), walking distances from the port and the center of the city, opera, etc
The location was excellent with easy access to train station and downtown shopping. Very nice staff and clean room.
It was very convenient for my specific needs (traveling from airport to connect with a tour). I was particularly impressed by free Internet connection. Nothing comes to mind.
Location is great next to train train. Buffet breakfast is excellent. If you have early train connection than this is the number one choice. No airconditioning switch you have to ask staff to change the temperature in the room and they will change it for you. Airconditioning is there just no controls.
great location in the station, clean/new
location, morning meal
Thon Hotel Opera is new, stylish, reasonable priced for Oslo and the location cannot be beat! Right at the train centre it is within walking distance of the major sites to see in Oslo.
The chair in my room was unstable. The housewin in the restaurant was bad. The breakfast wasn't impressive. The reception button on the phone did not work.
I liked the fact that the room had a bathtub and nice big bathrobes. They breakfast was very ordinary, I would expect a little more from this hotel. But breakfast was still good.
Excellent location, great buffet breakfast, but a minimalistic approach to services; basically, none. If one is set to act one's own, it is a great location. no real services at the hotel
Easy access to the town centre and next door to the beautiful opera house in Oslo.
When checking out, I was charged a bit more than the price given in the booking confirmation. I have sent an e-mail to the hotel about this.
Good breakfast, nice rooms and very friendly staff
Nice hotel, great location!
availability of business suite for internet access
We found this hotel clean, modern, friendly and classy. The breakfast buffet was enormous and delicious. -
Good location - short walk to train station and airport express train and close to new Opera House. Good bedrooms and bathroom.
Excellent breakfast! The air conditioning system in the room was too noisy, it was like being on a ship.
Locatio, next to central station the concierge gave me wrong directions: number of underground train stops from the hotel to reach Majorstuen.
Public areas good for meeting free coffee and water Room modern but very small bed in strange location claustrophobic
Location Very expensive and the service was not great. I would search for something else next time.
Very nice and cozy hotel in the heart of the city and near the central railway station me and my husband liked it all
Breakfast buffet was excellent. Location was excellent. Staff good. Price very high!
Itis central located
My room and the convenient situation of the hotel The road works outside made access difficult but this is not the fault of the hotel.
The hotel is in a very central location. The staff was very helpful.
free Wifi internet The hotelroom was far too small for the price
Probably the nicest hotel gym/fitness center in the world. Location is excellent, only 2 blocks to the Central Station. Good breakfast, friendly staff. Rooms are somewhat spare, but clean and comfortable.
It is a good city hotel, and nice with free coffee through the day! The reception staff forget to inform about get stamped the carparktickets to get 15% off !
No fuss, good service, close to the station
The central location, close by Oslo Central Station, and the staff was excellent. The lift was a bit of a nightmare and the breakfast room was totally inadequate for the number of guests. Queing up for items and walking into each other is really something that you can do without first thing in the morning.
The staffs are very kind, frinedly, the access to centrum is very near to walk.
Good value for money in usually expensive Oslo. Only 760 NOK for a spacious double room and central location close to the Opera.
it was good value for money and clean
Good location, sensible cost, nice rooms (ours had lovely view), good breakfast
comfortable bed. breakfast good
all day tea and coffee!!! breakfast also was superior!
Clean rooms, friendly, helpful staff. There was only one lift and it was slow.
Very clean and new. The staff was very helpful. The terrace was a great place to hang out and plan the day and in the evening, have a beer. Very good breakfast. No coin laundry nearby. Be aware that this is a cashless hotel. That's not a bad thing, just don't plan to use cash for anything. The single room is tiny. Bed, restroom, entrance, area to step off bed--each make up a quarter of the room. The sink is too small to wash a shirt in. Don't plan to hand wash anything.