Lillestrom Hotels

Good location Old facilities

Appalling. Arrived at 12.30am to be told there were no rooms for us and they had moved us to a hotel 1/2 an hr away by taxi. They told us to pay for taxi also. I paid this hotel for accomodation but next morning when the hotel we were sent to called they denied that i had paid the bill. I would now not use the website or recomend to any one else in the business.

Clean, comfortable Complicate to reach

The restaurant was uniquely decorated and created a nice atmosphere. Very friendly staff.

Rooms were nice enough. Noise!! There is construction in the street and if you have a family room, they are all opposite a nightclub/bar. We moved rooms for the second night but was still noisy from the airconditioning and the neighbours of the hotel. First room had no hot water for shower in the morning. Extra bed we were given had broken slats so had to put mattress on floor. Staff couldn't make a decision without calling the manager every time.

The hotels proximity to Lillestrom city centre. The ongoing construction work outside of the hotel.

Comfort, breakfast Noise during the night from outside.

Nothing. Not as represented. Old Hotel not kept up.

location poor business center (only 1 computer, tiny) poor barkeeper in Grand Cafe: did not know his sherries nor acquavit: served both different sherries and aquavit than asked for. door to french balcony could not be closed properly letting in a lot of noice during the night.

The carpets in the lobby were lovely! The staff at reception when I checked in were not very helpful. I was waiting to be attended to and they dealt with three other people who came in after me. There was also three fire alarms going off in the afternoon. Each time I followed the fire instructions and went downstairs but there were no staff there to advise me when it was safe to go back in or what had happened. When I was leaving via the stairs the third time, there was a workman vacuuming the staircase and he told me not to worry and that it was nothing. Not a very professional attitude from any of the staff.

Very nice breakfast in nice room The interior of the rooms is "dated"

Stig the Receptionist at front desk who tried to rectify the problems with our rooms My wife and I arrived on the 17th August 2015, and on attempting to check-in we were told the "computer system" was not working and therefore we we not able to check in. We were told to either wait (they could not provide an estimate on how long it would take). After a 15-min wait we were checked in "manually". As an American Carlson member, I presented my Club Carlson Gold card, but it wasn't accepted because my trip was booked through Kayak! Nevertheless after a short delay we were in our room. Immediately we noticed that the carpet in the room was dirty, and there were 2-single beds (as opposed to a double as we booked) Credit to the front desk staff who promptly reassigned us to a "newly refurbished" room. The room was a marked improvement over the last, and we happily settled in; unpacking our suitcases and preparing for an afternoon of sightseeing. On return in the evening, we prepared for the night and around 20:00 we tried to lock the door. The door lock did not work. A call to the front desk and a couple of minutes later someone from maintenance was at our door. I explained that the door wouldn't lock from the inside and he insisted that the lock was working. I was a bit taken back by his curt response, but nevertheless invited him to try. What followed next had me flabbergasted! The maintenance employee closed the door, and using his body weight proceeded to to yank on the door handle until he could engage the lock. Curtly he replied, "There it is locked". I attempted to unlock door by turning the lock itself and when I couldn't he demonstrated how to unlock the door. Standing on his toes and again using all his body weight he pressed down on the door handle until the lock disengaged. Again the curt response, "There it is unlocked". I couldn't believe it! Visibility annoyed at this point, when I pointed out that locking the door in such a manner would be a fire hazard (not to mention my wife will never be able to unlock the door if I locked it), he suggested that I actually didn't need to lock the door as no one from the outside could get in without a key. In response I stated that any member of staff could enter if the door was unlocked, to which he acknowledged was true and said I could either call the front desk to arrange a new room, lock the door as he demonstrated, or leave the door unlocked; but there was nothing he could do to fix the lock. Another call to the front desk and we were offered a room on the 20th floor. So after repacking we moved to our 3-room for the day. From then on the only issues we faced were with our room keys. Every time we left our room, the room key would not let us back in. So we had to make our way to the front desk where they would make a new key. Every time without fail!

I stayed 2 nights for a city break and found the hotel fine in particular I found the sauna a welcome relief after touring the city all day. The breakfast buffet had everthing you would want with good quality ingredients. It was a good location just a 5 min walk to the main street karl johans. my only fault was the room was a little small (twin queen were 2 single beds although comfortable) with no tea coffee making facility which is a pity especially when walking around the city all you look forward to is a warm cup of coffee to relax in your room, the hotel lobby was dated the chairs were quiet worn and the leisure facilities (pool) was freezing!!

We don't know what we would have liked because our reservation was cancelled on the morning of our flight to Oslo because of a hotel workers strike. Obviously, we didn't like the need to find another hotel at the very last minute.

Very nice breakfast buffet. Perfect location near Stortinget and Nobel Price Center.

The breakfast was quite good. The rooms were not clean properly (Dust and hair). Carpet was filthy. Water boiler was unhealthy. Due to an extreme noise level our first room (9th floor) was changed. The bed was uncomfortable and it was very difficult to sleep two persons in it, being way too soft. The extra pillow in the cabinet was full of hair. The lunch/Xmas buffet came with a surprise, a black/short curly hair on the ham. The male receptionist should not be working in a service oriented job. He had a very arrogant attitude.

Alt er på en viss god stabil nivå Astronomisk pris for å brke internett i lobby.

Yes, good location and good breakfast

Location, close to the city center