The door to the room didn't lock.
Latest deals for Sunset Inn & Suites
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Sunset Inn & Suites
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
- Meeting/Banquet facilities
- Internet
Reviews of Sunset Inn & Suites
3.4
Poor
277 verified ratings
Wonderful
13
Very good
11
Good
25
Okay
17
Fair
22
Mediocre
26
Poor
163
Summary of reviews
Guests say
Guest reviews overwhelmingly highlight severe cleanliness problems, including mold, unpleasant odors, bugs, and stained linens. Safety concerns are also common, with reports of broken locks, unsecured windows, and a generally unsafe environment. Service is frequently described as unhelpful or insufficient, with staff often unavailable or unable to resolve issues. Overall, guests strongly advise against staying at this hotel due to these persistent problems.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
4.2 out of 10
234 reviews
2.5 out of 10
32 reviews
3.4 out of 10
2 reviews
6.7 out of 10
2 reviews
All reviews
Pros (+) price
Cons (-) could not get on the internet.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers a hot tub, free parking, and a shared lounge/TV area for guests to enjoy.
When is the best time to visit the hotel?
The high season is in September, offering a great opportunity to experience the hotel's increased accessibility and pet-friendly policy.
What can I expect from the hotel's customer service?
Guests can expect friendly and helpful staff, as mentioned in multiple reviews, ensuring a pleasant stay.
How is the cleanliness of the hotel maintained?
While some reviews mentioned cleanliness concerns, the hotel offers daily housekeeping and disinfection of high-touch surfaces to ensure a comfortable and hygienic environment for guests.
What are the parking options at the hotel?
The hotel provides free parking, addressing concerns raised in reviews about parking availability.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Consider Nearby Attractions
The hotel is conveniently located near several attractions such as the Museum of American Speed and the Haymarket District, providing guests with options for nearby entertainment and exploration.
Room Selection Tip
Based on guest feedback, it's advisable to thoroughly inspect the room before settling in, paying particular attention to the cleanliness and functionality of amenities such as the TV, bathroom, and bedding.
Check for Essential Amenities
Some guests reported missing essential amenities in their rooms, such as towels, coffee makers, and clocks. It's recommended to confirm the availability of these items upon check-in to avoid inconvenience.
Be Mindful of Cleanliness
Several guests mentioned cleanliness issues, including bugs in the room and dirty hallways. Guests may want to consider this feedback and manage their expectations accordingly.
Consider High Season Visits
If planning a visit, consider the high season in September, as indicated by the hotel's seasonality information, to potentially experience better service and facilities.
Be Aware of Security Concerns
Some guests reported security concerns, including unlocked doors and a lack of security. It's important to prioritize personal safety and address any security issues with the hotel staff if encountered.
Verify Room Functionality
Guests should ensure that all room amenities, such as the TV, refrigerator, and microwave, are in working condition upon arrival to avoid inconvenience during their stay.
Be Cautious of Odors
Several guests mentioned unpleasant odors in their rooms. It's advisable to be mindful of any unusual smells and promptly address them with the hotel staff if they arise.
Consider Alternative Dining Options
As reported by guests, the hotel does not offer breakfast. Guests may want to explore nearby dining options or plan for alternative breakfast arrangements.
Communicate Concerns
In case of any issues during the stay, guests are encouraged to communicate their concerns with the hotel staff, as some guests received partial refunds or room changes as a resolution to their problems.
Location
2920 Northwest 12th Street, Lincoln, NE 68521
What's nearby
- Pinnacle Bank Arena2.1 mi
- Bob Devaney Sports Center2.2 mi
- Memorial Stadium2.3 mi
- University of Nebraska State Museum2.5 mi
- Lied Center for Performing Arts2.5 mi
- Sheldon Museum of Art2.5 mi
- Great Plains Art Museum2.6 mi
- Pershing Center2.9 mi
- Abraham Lincoln3.1 mi
- American Historical Society of Germans from Russia3.1 mi
- Nebraska State Capitol3.1 mi
- Governor's Residence3.2 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sunset Inn & Suites
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | July | $55 | $57 |
Cheapest month to stay with an average 10% drop in price. | Most expensive month to stay with an average 27% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Sunset Inn & Suites
Which month has the cheapest rates at Sunset Inn & Suites?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Sunset Inn & Suites is August, with an average nightly rate of $52. The most expensive month is July at $73 per night.
What is the cheapest day to book Sunset Inn & Suites?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Sunset Inn & Suites is Thursday, with an average nightly rate of $52. The most expensive day is Friday at $62 per night.
KAYAK's top tips for your stay at Sunset Inn & Suites
FAQs when booking at Sunset Inn & Suites
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See most recommended stays in LincolnGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.8 mi | Lincoln | 1.2 mi |