The door to the room didn't lock.
2 stars
Sunset Inn & Suites
Photos of Sunset Inn & Suites
Overview
Hotel in Lincoln with free parking This smoke-free hotel features a 24-hour front desk, express check-out, and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall and a vending machine. Housekeeping is available on request. Sunset Inn & Suites - Lincoln Airport offers 83 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Amenities at Sunset Inn & Suites
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
- Meeting/Banquet facilities
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
- Trash cans
Bathroom
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Shower
- Private bathroom
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- Shared lounge/TV area
- TV
Dining
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
General
- Telephone
- Carpeted
- Seating area
- Interconnected room(s) available
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
Bedroom
- Extra-long beds (> 2 meters)
- Clothes rack
- Wardrobe or closet
Services and conveniences
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Parking and transportation
- Airport shuttle
- Free parking
Laundry
- Iron and ironing board
- Tumble dryer
Health and safety
- Daily housekeeping
- Safe
Pool and spa
- Hot tub
Workspace
- Desk
Reviews of Sunset Inn & Suites
2.3
Poor
273 verified ratings
Wonderful
10
Very good
11
Good
25
Okay
18
Fair
25
Mediocre
26
Poor
158
Summary of reviews
Guests say
Guests appreciated the location of the hotel, but they overwhelmingly criticized the cleanliness and value for price. Many mentioned filthy conditions, broken amenities, and a lack of basic services, leading to a very negative experience overall.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Pros (+) price
Cons (-) could not get on the internet.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a hot tub, free parking, and a shared lounge/TV area for guests to enjoy.
When is the best time to visit the hotel?
The high season is in September, offering a great opportunity to experience the hotel's increased accessibility and pet-friendly policy.
What can I expect from the hotel's customer service?
Guests can expect friendly and helpful staff, as mentioned in multiple reviews, ensuring a pleasant stay.
How is the cleanliness of the hotel maintained?
While some reviews mentioned cleanliness concerns, the hotel offers daily housekeeping and disinfection of high-touch surfaces to ensure a comfortable and hygienic environment for guests.
What are the parking options at the hotel?
The hotel provides free parking, addressing concerns raised in reviews about parking availability.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Nearby Attractions
The hotel is conveniently located near several attractions such as the Museum of American Speed and the Haymarket District, providing guests with options for nearby entertainment and exploration.
Room Selection Tip
Based on guest feedback, it's advisable to thoroughly inspect the room before settling in, paying particular attention to the cleanliness and functionality of amenities such as the TV, bathroom, and bedding.
Check for Essential Amenities
Some guests reported missing essential amenities in their rooms, such as towels, coffee makers, and clocks. It's recommended to confirm the availability of these items upon check-in to avoid inconvenience.
Be Mindful of Cleanliness
Several guests mentioned cleanliness issues, including bugs in the room and dirty hallways. Guests may want to consider this feedback and manage their expectations accordingly.
Consider High Season Visits
If planning a visit, consider the high season in September, as indicated by the hotel's seasonality information, to potentially experience better service and facilities.
Be Aware of Security Concerns
Some guests reported security concerns, including unlocked doors and a lack of security. It's important to prioritize personal safety and address any security issues with the hotel staff if encountered.
Verify Room Functionality
Guests should ensure that all room amenities, such as the TV, refrigerator, and microwave, are in working condition upon arrival to avoid inconvenience during their stay.
Be Cautious of Odors
Several guests mentioned unpleasant odors in their rooms. It's advisable to be mindful of any unusual smells and promptly address them with the hotel staff if they arise.
Consider Alternative Dining Options
As reported by guests, the hotel does not offer breakfast. Guests may want to explore nearby dining options or plan for alternative breakfast arrangements.
Communicate Concerns
In case of any issues during the stay, guests are encouraged to communicate their concerns with the hotel staff, as some guests received partial refunds or room changes as a resolution to their problems.
Location
2920 Northwest 12th Street, Lincoln, NE 68521
What's nearby
- Pinnacle Bank Arena2.1 mi
- Bob Devaney Sports Center2.2 mi
- Memorial Stadium2.3 mi
- University of Nebraska State Museum2.5 mi
- Lied Center for Performing Arts2.5 mi
- Sheldon Museum of Art2.5 mi
- Great Plains Art Museum2.6 mi
- Pershing Center2.9 mi
- Abraham Lincoln3.1 mi
- American Historical Society of Germans from Russia3.1 mi
- Nebraska State Capitol3.1 mi
- Governor's Residence3.2 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sunset Inn & Suites
Low season | August |
|---|---|
High season | May |
Average price (weeknight) | $55 |
Average price (weekend night) | $64 |
When to book a room at Sunset Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sunset Inn & Suites
FAQs when booking at Sunset Inn & Suites
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Value for money | 4.0 |
|---|---|
Distance to city center | 2.8 mi |
Nearest Airport | Lincoln |
Distance to airport | 1.2 mi |
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