It was my third time staying there, so obviously I'm pleased. I have no criticism, constructive or otherwise.
5 stars
Epic Sana Lisboa Hotel
Av. Engenheiro Duarte Pacheco 15, 1070-100 Lisbon, Lisbon District, Portugal
Lisbon, Portugal
See location+351 211 597 300Photos of Epic Sana Lisboa Hotel
Overview
The EPIC SANA Lisboa Hotel is located in the heart of Lisbon, Portugal, and offers guests easy access to just about anything they might want to experience in that beautiful city. The property is just minutes away from the metro system on foot, making travel simple. Guests will also find that they can reach the Amoreiras shopping mall on foot in about four minutes. The Lisbon Zoo is less than three miles from the property, as well.
There are 311 guest rooms spread across the spacious property of the EPIC SANA Lisboa Hotel. All guest rooms offer modern amenities, such as complimentary wireless Internet, large flat-screen TVs with cable programming, minibars, and Nespresso machines. Guests can choose standard rooms, upgraded rooms, or suites. Upgraded rooms offer views of the city and also provide free parking. Suites offer additional sitting space. Upgraded suites are also available with additional space.
The EPIC SANA Lisboa Hotel offers a number of modern amenities for guests to enjoy during their stay. The on-site restaurant is open daily and serves international fare. There is also a bar in the lobby for a quick drink and some relaxation. Another bar can be found on the roof, along with a swimming pool and a lounge area where guests can enjoy views across the city. The hotel offers an elegant, indulgent spa with its own swimming pool, and there is a fitness area to help guests stay in shape.
For additional dining options, guests can easily walk to Forno d’Oro, Estorias na Casa da Comida, and Restaurante Everest Montanha.
Latest deals for Epic Sana Lisboa Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Epic Sana Lisboa Hotel
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Pool and spa
- Spa and wellness center
- Rooftop pool
- Massage
- Heated pool
- Infinity pool
- Spa
- Indoor pool
- Outdoor pool
- Sauna
- Pool with a view
- Steam room
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- City view
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
- Trash cans
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Valet parking
- Shuttle service (additional charge)
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Designated smoking area
Bathroom
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Sofa bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
- Garden
Health and safety
- Daily housekeeping
- Safe
Things to do
- Beauty salon
Fitness
- Fitness center
Reviews of Epic Sana Lisboa Hotel
9.3
Wonderful
4204 verified ratings
Wonderful
3171
Very good
571
Good
272
Okay
81
Fair
57
Mediocre
27
Poor
25
Summary of reviews
Guests say
Guests praised the hotel for its excellent service, with many mentioning the friendly and attentive staff. The breakfast received high marks for its variety and quality, making it a highlight of the stay. Cleanliness was also frequently noted, contributing to a pleasant atmosphere. However, some guests mentioned issues with location and minor maintenance concerns.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9.3 out of 10
746 reviews
9.4 out of 10
2 reviews
9.4 out of 10
4 reviews
All reviews
Pros (+) The design, The ambience. this is a fantastic place. The staff, the friendliness, cleanliness, knowledge of everything. This is a fantastic place 5/5
Cons (-) More beds in the pool areas.
Pros (+) Front desk and restaurant staff was terrific and helpful, breakfast was excellent quality and offered a great selection.
Cons (-) Television made loud, crackling noises on several channels, upholstery on a chair was extremely worn, carpet had a bad stain.
Pros (+) Wonderful spa, fantastic breakfast. Friendly staff
Cons (-) Expensive bar at the pool
Pros (+) I loved it all the bed, the shower, the rooftop pool, the spa the 24hr gym, the brilliant breakfast buffet, the staff were brilliant also.
Cons (-) I loved it all!!
Pros (+) Good room, nice pool, good staff. Pool staff Sarah, and Raphael in the lobby were particularly helpful and pleasant and knowledgeable.
Cons (-) No problems, an overall great stay. Didn't sleep well on our last night due to noise from party of 200 business conference guests. An observation though; Pool staff are understandably not allowed to wear sunglasses, but it is glaringly hot and bright on the roof. Suggestion: offer them the use of a sun visor (health and safety/ humanitarian reasons.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The on-site restaurant serves international fare and is open daily, offering a quality dining experience for guests.
Are there any vegan options available at the hotel's breakfast?
While there are some vegan options available, guests have mentioned that the variety and flavor of the vegan options at breakfast could be improved.
What are the highlights of the hotel's spa and wellness facilities?
The hotel offers an elegant, indulgent spa with its own swimming pool, sauna, and steam room, providing guests with a luxurious and relaxing experience.
How is the hotel's customer service?
Guests have praised the staff for being friendly, helpful, and welcoming, providing attentive service and going the extra mile to ensure a pleasant stay.
Is parking available at the hotel?
The hotel offers free parking for guests staying in upgraded rooms, providing convenience and peace of mind for those traveling by car.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city and river Tejo comes highly recommended.
Explore Nearby Attractions
The hotel's proximity to attractions such as Basílica da Estrela, Museu Calouste Gulbenkian, and Castelo de São Jorge makes it convenient for guests to explore the city's cultural and historical sites.
Consider Upgraded Rooms for Added Comfort
Upgraded rooms not only offer city views but also provide free parking, which can be a valuable perk in a city like Lisbon where parking can be challenging.
Enjoy the Rooftop Bar and Pool
Guests spoke highly of the rooftop bar and pool area, recommending it for relaxing and enjoying panoramic views of the city.
Take Advantage of the Spa and Wellness Facilities
The hotel's indulgent spa, indoor pool, sauna, and wellness center were praised by guests for providing a relaxing and rejuvenating experience.
Dine at Nearby Restaurants
Guests can easily walk to nearby restaurants such as Forno d’Oro and Restaurante Everest Montanha for additional dining options beyond the hotel's on-site restaurant.
Be Mindful of Bar and Restaurant Prices
Some guests found the prices at the hotel's bar and restaurant to be on the higher side, suggesting that guests explore nearby dining options for more budget-friendly meals.
Consider Transportation Options
While the hotel offers shuttle services and valet parking, some guests found the location a bit far from the city center, suggesting that guests consider transportation options for exploring the city.
Check Vegan Breakfast Options
Guests following a vegan diet suggested that the hotel could improve the variety and flavor of vegan breakfast options, recommending an increase in the range of choices.
Plan for Connectivity
Some guests experienced issues with the hotel's Wi-Fi, suggesting that guests who rely on internet connectivity for work or leisure activities may want to plan for alternative connectivity options.
Location
Av. Engenheiro Duarte Pacheco 15, 1070-100 Lisbon, Lisbon District
What's nearby
- Liberty Avenue0.7 mi
- Casa-Museu Dr. Anastacio Goncalves0.9 mi
- Praça de D. Pedro IV1.3 mi
- Chiado1.3 mi
- Santa Justa Lift1.3 mi
- Lisbon City Hall1.4 mi
- Castelo de São Jorge1.5 mi
- Miradouro da Graça1.6 mi
- Commerce Square1.6 mi
- Sé de Lisboa1.7 mi
- University of Lisbon1.9 mi
- SL Benfica Stadium2.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 3845
Essential information about Epic Sana Lisboa Hotel
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $278 |
Average price (weekend night) | $266 |
When to book a room at Epic Sana Lisboa Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.9 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Lisbon Humberto Delgado |
Distance to airport | 3.8 mi |