Overview

Hotel Real Palacio

Rua Tomas Ribeiro 115, 1050-228 Lisbon, Lisboa, Portugal
+351 213 199 500

$67+

Overall guest ratings

8.3/10 Excellent
Based on 1,789 reviews

Review highlights

  • 9.0
  • 8.5
  • 8.1
  • 6.1

Good to know

  • Friendly service
  • Close to public transport

Nearby

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    About

    Location.

    The Real Palacio in Lisboa is a luxury, six-story hotel located less than one kilometer from the center of Lisboa, with a major department store and shops across the street, two kilometers from the station. Guests of the hotel will find themselves just 200 meters from a public park and within three kilometers of the city's conference center, St Jorge Castle and the bullring. Also close to El Corte Inglés Shopping Centre and Calouste Gulbenkian Museum, this hotel is seven kilometers and approximately a 20 minute drive away from Lisbon Airport, connected to the city center by an airport bus service.

    Hotel Features.

    The hotel's main restaurant serves Portuguese specialties and international dishes and also has an outside patio area. There are two bars, one with a billiards table and other serving light meals and snacks on the terrace. The Real Palacio, Lisboa has its own health center with sauna, steam room, hot tub and massage treatment rooms and guests can take advantage of the onsite hairdresser and beauty salon for extra pampering. Tobacco, newspapers and magazines are available from the kiosk. For business travelers, a 24-hour business center is on hand. Other amenities include 24 hour-access garage parking, round the clock front desk service and complimentary wireless Internet access in the hotel's public areas. A concierge is available to provide local information.

    Guestrooms.

    The 147 air conditioned rooms feature warm colors and simple contemporary furnishings in light, polished wood. All have work desks, WiFi, direct-dial telephones, cable television and minibars.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 1,789 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      7.5 "Great parking, according to 75%."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      8.5 "85% found the restaurant service to be one of the best."
    • 8.1 "Breakfast is good."
    • 6.3 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 6.1 "Average comfort."
      6.4 "For only 64%, the noise level was all right."
    • 6.1 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 5.4 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
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    Overall Rating

    8.4 Excellent
    Based on 1,359 reviews
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 8.8 "Location is great."
      9.9 "Near to public transport, according to 99%."
      7.2 "Great parking, according to 72%."
      10.0 "100% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
    • 8.0 "Breakfast is good."
    • 6.3 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.8 "Average comfort."
      6.2 "For only 62%, the noise level was all right."
    • 5.8 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 4.6 "Rooms are not good."
      3.2 "68% didn't like the uncomfortable beds."
      4.4 "56% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.7 "73% found problems with the furniture."
      3.4 "For 66%, the rooms looked old."
      1.8 "Air conditioning was criticized by 82%."
      3.0 "70% were unhappy with the view."
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    Overall Rating

    8.5 Excellent
    Based on 268 reviews
    • 8.8 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 6.0 "Sufficient wellness & sports facilities."
    • 5.9 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.8 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
    • 4.7 "Rooms are not good."
      3.1 "69% didn't like the uncomfortable beds."
      4.9 "51% complained about the bathroom."
      2.3 "77% found problems with the furniture."
      1.2 "88% thought they were poorly maintained."
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    Overall Rating

    8.5 Excellent
    Based on 17 reviews
    • 8.5 "Great service."

    Overall Rating

    8.1 Excellent
    Based on 143 reviews
    • 8.6 "Location is great."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 6.5 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 6.4 "Average cleanliness."
    • 6.2 "Average comfort."
      6.3 "For only 63%, the noise level was all right."
    • 6.0 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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