Listrac-Médoc Hotels

Having come from the Chateau Mirambeau, which is a fabulous property, with wonderful rooms, a dedicated, highly trained, helpful staff, with impeccable attention to fine details, I was disappointed with the Relaix Margaux. The room appoints were not up to the clas of the hotel. The bed was too soft, with old blankets instead of a duvet. The Internet did not work for the first night there. My initial encounter with the staff was less than positive, although their helpfulness improved during the stay. The grounds are nice, and I enjoyed many things at the property; but I expected much more. The health club did not open until 9:00 a.m. The hallway lights did not go on timely. The hot water in the sink was not hot enough.

The rooms, the restaurant The breakfast was expensive and not very appealing

Nice country location, comfortable, good breakfast (17Euro).Dog friendly, free Wifi. You have to pay Euro 20 per person to use the swimming pool!

My wife enjoyed the spa treatment. The room had no view of the golf course. Had I been aware of this I would not have booked. I believe that either Booking.com or the hotel misled on this.

great location -food excellent

Location room requires updating

The staff were all very friendly and helpful. The food we had at dinner in the evening was excellent and the breakfast buffet was also very good. The location was perfect being both peaceful and yet only a short walk into the town centre or to the quay for the ferry or pleasure boat cruises. The view from our room of the Gironde was delightful. A large fan had been provided but we did not need this as the temperature did not exceed 30°C during our stay. When we arrived we had to re-clean the wash basin, bidet and bath as these had not been cleaned properly. The room was small (we had to move the bed to sit at the desk and then move it back again to access the storage space for clothes).

This is a beautiful, small hotel. The rooms were very large, elegant, luxurious. Extremely quiet. Nice pool, and few rooms. Internet access was great. There were not enough employees the weekend we were there. The receptionist was also the breakfast chef, which made timely food prep and checkout challenging. The room service is okay, but again, the chef is usually at the reception desk. Location was okay, but traffic into Bordeaux was awful.

Its a real chateaux with nice atmosphere, fine cousine, garden, etc. restraunt not working on Sundays, but this is a good point to visit different restaurant in the vilages nearby.

The outlook of the castle and walking on the old stairs were romantic. Also, the breakfast at the outside of restaurant on the 1st floor was pretty awesome. Even though the breakfast buffet was only bread, jam, butter, yogurt, ham, boiled egg and cheese (no salads or ordinary breakfast buffet menu), the ambience of having breakfast was good enough. There were a spider on the wall. The interior of the room was too old and didn't match the ambience of front or restaurant area. I thought I paid through the booking.com but I need to pay again at the front desk of Cht. Pomys and it chared me extra for 'internaitonal transaction fee.' There are no evevators. If we visited here with our kids, it must have been a disastor.