Original flight was delayed, then cancelled and the gate staff did not expedite rebooking. Also, no instructions were given that a ticket number was needed before being called to facilitate rebooking. This could have been much more organized.
Be on time? When not on time a circling for over an hour offer more than 1 bag of chips to the passengers? It was a 7 hour flight by the time we got done.
Five hour delays every hour, I wish it were all at once
Flight delayed four separate times. I’m now one hour hours late to landing.
worst flight ever from Delta, it got delayed and kept on delaying..
Should never have had to go to Detroit from Orlando back to Tennessee!
Got rerouted from a straight flight from Orlando to Atlanta to Knoxville to a flight from Orlando to Detroit to Knoxville! Seriously!! Flight delay out of Detroit! Long day for what should have been a pretty easy travel day!
Two delays on two separate planes with parts they could not easily find and replace.
Checkin was good, fllight ws good. Onlly complaint is lack of foot on 6 hour flight from Seattle to Boston. Snacks were flimsy - chips and cookies. could have offered something more substantial for such a long flight. I know you can buy food in airport but for the price you pay for a ticket, they should step up for the passengers.
Only beverages were offered to first class and I thought the flight attendant could have also served the Delta Comfort as well instead of sitting down and staring at her phone and walking past all of us to the back of the plane to charge her phone more. There was a complete lack of turbulence and was safe enough for flights attendant to walk around in the front of the plane, collect trash and serve a few people water and turn off the seat belt light. Also didn’t enforce people putting their seats into the upright position and allowed two passengers to remain reclined during landing. They seemed out to lunch completely. Usually my experience on Delta is much better.
As always, it’s a pleasure to travel with KLM. It is one of my favorite airlines.
As per usual when you Hit the UK it's a slow process through customs Not as efficient at Thailand for sure
The flight was delayed. The aircraft was unclean. Promised seat was not given due to change in Aircraft. Not one crew on ground was in a position to give any response. Amsterdam Airport is AVIODABLE Over crowded. Over Expensive. Poor Services.
It was really nice journey i personally recommend klm flight
The crew were unprofessional with a racist element. I was physically abused as well from one of the crew members
Flight was on time, staff are friendly and helpful onboard.
Terrible last row seats many seats available but no offer to move to better seat
Delay on my previous leg, had to run to catch my flight. But that happens. Overall ok.
Flight was ok but lack of communication cost me to literally beg to be put on another flight as connecting flight had departed
They forgot to serve food and the crew was very unfriendly. Never experienced such a bad KLM flight. Usually fly from Toronto. New York was different.
I love Air France. This was another great experience despite a slight delay in the departure. The time was made up on flight. I would take AirFrance again when traveling to the far East. Merci beaucoup.
Everything is good except the seats are tightened no rooms for the legs,
The flight crew was exceptionally friendly and helpful. Also the seats were comfortable and roomier than many other airlines.
The plane's pilots, including the captain himself, thanked me for the flight. I know it's just marketing, but it was really nice to see these people. It's a great idea. Airplane food is never "good," but the entire crew and flight organization were top-notch. I really liked Delta, and I think I've traveled all over the world, and that was something new for me. Maybe even the old planes, the B767, but next time I have a choice, Delta will be my first choice. Thank you, a satisfied passenger :)
Middle seats SUCK!!!! I paid more money than I should have because of your terrible site Kayak.com. I'll try to use your competitors going forward. I am so disappointed you would play off business class.com as business class seats
The boarding was efficient. The entertainment system was a bit unstable but Air France has a good selection of movies.
They lost my bag and I still have not received it
Communication on the delay, rebooking and how to get a hotel was poor. Mails, airport check-in and transfer desk said different things.
Not consistent with the food quality (I mean taste not freshness)
Safe and stable made me sleepy and I slept and dreamt 😂😂😂😂
We were an hour and a half late, which caused my rental car company to cancel my reservation. We had no car, had to take a taxi to our hotel, and then a taxi back to get a new car the next day. Sometimes lack of on-time performance can end up costing the passenger a lot of money, none of which is covered by the airline that operated the late flight.
Overall good experience. But seats were small and uncomfortable for the price. Good entertainment, staff friendly and attentive.
Smooth quiet flight take off and landing both excellent. Food was mediocre. Boarding at gate was disorganized and unacceptable.
Very good trip. Nice clean aircraft. Helpful and friendly crew.
Crew members Grainne and Karen were extremely rude and unprofessional
I am very disappointed in that KAYAK sold me this flight as a business class it was not a business class. It was a regular economy class ticket. This was not Art Linus mistake. It was kayaks.
Crew was friendly and seats were comfortable. The connection however there were no free snacks or drinks.
Our flight from Dublin to Coruna did not exist any more. Apparently it was cancelled in February and I was not advised, nor was I offered any flights for rebooking. Happily Aer Lingus found another flight to another city in Spain that was 500 miles from Coruna; I had to pay for a hotel overnight and a revise my rental car that incurred additional costs, and I did not get to Coruna for another 24 hours. I was not at all impressed with Kayak or Chatdeal or Hertz.
OK overall. Flight was delayed Crew on flight was good
Late late late. Delayed and arrived an hour late for a 1 hour 45 minute connection. Every time. Poor record for this company. I try to fly any other carrier first.
