General
Basics
Kitchen
Services and conveniences
Accessibility and suitability
Bathroom
Dining
Pool and spa
Media and entertainment
Laundry
Bedroom
Parking and transportation
Family friendly
Outdoor
Workspace
Things to do
Health and safety
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's family suite?
The family suite offers two floors with a kitchen and living room upstairs, two bedrooms and two bathrooms downstairs, plenty of light, comfortable beds, and a variety of options for the included buffet breakfast.
Is the hotel staff accommodating to special requests?
Yes, the staff is kind and accommodating to special requests, providing a pleasant welcome, good breakfast, and clean rooms.
What are the highlights of the hotel's location?
The hotel is well located in the city center, offering a great location, beautiful building, and a variety of nearby attractions such as the New Market, National Heroes Square, and Ljubljana Castle.
How is the hotel's customer service and staff friendliness?
The staff is super friendly, very helpful, and provides a warm welcome. They are also described as friendly and cooperative, creating a pleasant atmosphere for guests.
What are the notable features of the hotel's building and rooms?
The hotel boasts very nice old-styled furniture, spacious rooms, comfortable beds, and a charming atmosphere. However, some guests mentioned that maintenance of the hotel could be better and small repairs are not routinely carried out.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Upgrade
Some guests received free room upgrades, so it may be worth inquiring about this option for a more luxurious experience.
Check Room Photos Carefully
Some guests reported discrepancies between the room they booked and what they received, so it's advisable to carefully review room photos and inquire about any concerns before confirming the booking.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, such as New Market, the National and University Library of Slovenia, and Ljubljana Castle, making it ideal for sightseeing.
Inquire About Breakfast Inclusions
Despite booking with breakfast included, some guests encountered issues at check-in, so it's recommended to confirm breakfast inclusions upon arrival to avoid any misunderstandings.
Consider Noise Levels
While the hotel is centrally located, some guests noted that noise from the city did not disturb them, while others mentioned issues with noise. It may be helpful to inquire about room locations to ensure a peaceful stay.
Be Mindful of Room Layout
Several guests mentioned multiple levels and stairs within their rooms, which may not be suitable for all guests, so it's advisable to inquire about the room layout before booking.
Take Advantage of the Spa Facilities
Despite some negative feedback about the lack of spa facilities, the hotel does offer spa, hot tub, steam room, massage, and sauna amenities, which can enhance the overall experience.
Confirm Room Amenities
Some guests experienced issues with room cleanliness and amenities, so it's recommended to confirm the availability of specific amenities and ensure that the room meets expectations upon arrival.
Engage with the Friendly Staff
Many guests praised the staff for their friendliness and helpfulness, so don't hesitate to engage with them for any assistance or recommendations during your stay.
Consider the Historical Charm
The hotel's historical charm and old-styled furniture were highlighted by guests, offering a unique and charming atmosphere for those who appreciate such features.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
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High season | July |
Average price (weeknight) | $147 |
Average price (weekend night) | $320 |