New Loretta Hotel

Comfortable, clean , warm , local staff helpful

Breakfast staff very rude towards us because we weren't a part of a trip put us in a back room for breakfast and forgot about us , we as a group of bikers between 6 to 10 of us have used this hotel two to three times a year over the last 5 years and always had a welcome ,the front of house staff and bar staff are very friendly and helpful , maybe the European morning staff need a little more people skills, but will use this hotel again

Good location. Clean. Value of money.

My room was on the first floor, just above the entrance which is facing to front street. I can see people coming into the entrance easily and very closely if I open the curtains, and they may be able to see almost whole room easily. I would like the hotel to consider having race curtains to make it less exposed.

The room was large , clean and comfortable , the chaps on reception were pleasant & helpful ..

The breakfast was basic but edible after eventually getting it off the rude lady who had clearly been to the Basil Fawlty School of customer care ..