There were no coathangers in the room and when we asked for some it was like we were asking for something special. Water not particularly hot for a shower.
close to town,food stairs abit dangerous
we had a lovely evening meal ,staff were very nice , very cold room ,broken shower water went everywhere but my body and it was held together with tape, we felt springs badly in matress ,
Friendly staff. Cleanliness of room. Food very good Room facilities a bit basic but reasonable given cost
Lovely old building. They tried to charge me for breakfasts I hadn't had because they assumed I was with a group of others staying at the same time.
Friendly staff, pleasant atmosphere and excellent food. Very nice environment in which to spend a weekend away.
I have stayed at this hotel previously, but not very a few years. Rooms have been improved but the hotel has maintianed it's historic character
Close proximity to the centre of Shrewsbury We chose to pay extra for breakfast, but it seemed as though it was too much of an effort with the lady in the breakfast room - we ended up just having tea, cereal and toast because it felt 'uncomfortable'.
Exceptionally clean and comfortable hotel with fantastically friendly staff who made every effort possible to make you feel welcome. Pub downstairs a little noisy but nothing discomforting.
lovely and warm on a very cold weekend
Very friendly, relaxed hotel, food reasonable. Breakfast service excellent. TV was set as Radio, could not change to TV.
The staff members were all very friendly, the food was very good with an interesting menu, and the quaintness of the town and the hotel made for a very fun stay!
Friendly, clean, good food and service and value for money. They also serve Bass in the bar. No
Rooms were clean and staff were friendly and helpful Breakfast was good with plenty to eat. I would definately stay again.
Stay was dissapointing, expectation was high with a rate of £94.50 ! Rooms are very sad and tired, bathroom was poor, shower thermostat was broken. Hotel needs several thousand £ spent to bring it up to a comfortable standard. Evening meal was excellent and staff were good.
Beautiful Welsh country. Beautiful hotel and bahroom. The hotel didn't appear on my GPS system in the car, so we had a bit trouble finding it. Once there everything was OK.
Very friendly staff, beautiful house and grounds.
we left early (6am), and still had a great breakfast left for us
My wife and I both thought the rooms were fantastic, our room, The Mainstone Suite was absolutely lovely, the food was first class and the staff very friendly, Leigh ensured that allour needs were met.
The location is in a stunning area of natural beauty ideal for relaxing walks and a chance to unwind.
We enjoy the beautiful location and impressive architecture of the hotel.
Amazing location and, having been given an upgrade to a suite, the views were breathtaking. Excellent service upon arrival and in the bar and restaurant. Little disappointed that upon checking out, we were not asked whether we had enjoyed our stay and did we have any issues . We did not eat in the main restaurant for dinner as we were in a hurry and chose the bar. Food was very poor, fish was dry and burger as tough as an old boot - maybe it was the chef's night off. However, breakfast the following morning was superb.
A refreshing change to have an individually styled hotel & to be treated in a friendly manner, rather than just one of a number of guests. Signage to the hotel could be better
The location was absolutely beautiful. It was a lovely hotel with real character and each room was individually decorated in a unique style. The staff were very friendly and helpful. Only that there was no de-caffeinated coffee in the bedrooms.
Fantastic hotel, comfy bed, good bathroom, clean and modern, great service and lovely breakfast! Full length mirror really needed in the room and thicker curtains to block out the light!
Morgans was a clean modern pub/ hotel No heating on first night. The prices charged were not the same as shown on the internet - ie Breakfast was more expensive than advertised. Traffice noise was bad
Room was well equiped, comfortable and every thing worked. Breakfast was very good and price about average for what we got. We would do it again. Noise from the street every night, people and traffic. Lack of on site parking is very difficult.
I stayed here for just one night, I usually stay at Holiday Inn or similar. I found the quality, comfort and friendliness of staff to be quite exceptional, one of the most comfortable hotels that I have ever stayed in and I will be using this hotel in the future. My only niggle would be a slight draught from the window but saying that, the age and caracture of the building makes this acceptable.
Friendly staff and the room was modern and well fitted out. Bathroom had good facilities. Breakfast good in a pleasant surrounding. Room very small and cramped. But OK for a 1 night stay or for just a single person use. Would not want to spend longer.
Excellent breakfast No mirror in bedroom near socket plug to dry hair, & not much room to walk round bed. Room 1
The room had lots of space and the bath room was lovely. Bed was very comfortable Needs to be a mirror in the main room. There was only 1 large and 1 small towel for myself and boyfriend.
A warm welcome in a relaxed setting. Great location for shopping and going out! The room was clean and attractive and had everything we needed for a short stay. The food in the restaurant was lovely and the service again was friendly and attentive! Toilets in restaurant in the morning were not clean. In fact extremely dirty!! We were there quite early but I do expect toilets to be cleaned before you open.
Rooms clean and well furnished. Excellent bathroom facilities, brilliant shower and plenty of hot water Parking can be difficult in Shrewsbury but staff are helpful in guiding you in this respect.
Staff were efficient friendly especially the manager who made our stay very welcoming. We would definatly be recommending your hotel to friends and family and would definatly return in the future There wasnt any
Staff very friendly - location was great - easy to get to - prices very reasonable - Air con in room very noisey - mentioned at time of leaving - didn't get much sleep
Quiet location, great housekeeping standards and great little restaurant!
Pleasant surroundings and good atmosphere No shaver points or telephones in room
Nice rooms, friendliness towards children
Good room and good breakfast, what else is their to say. Road noise
Nice hotel - excellent food on offer in the pub. Lovely cooked breakfast.
The reception staff in particular were very helpful
Good breakfast and excellent meal at Chambers The car parking arrangements
Have stayed here before and found it a pleasant and convenient place to stay in Shrewsbury. Will most likely be back again in the New Year. Thank you
Location and external appearance. Cracks in the tiles; holes in the walls; dank view of the internal courtyard. Before I stayed at the hotel I believed it was a three-star going on four, but now I know it's going on two. Time for a total internal refurbishment...
Helpful staff. Good food in the restaurants. Being rushed through dinner as there was a large party in.
Very comfortable and well and conveniently situated in the town. Did not find one of the check in people very friendly.
the location is perfect and a beautiful old building also the bathroom was really awful
The location was great. The breakfast was even better. All in all a great stay. n/a
We loved the location and the breakfast was first class, cooked to order too. The bedroom was on the small side.
Hotel is getting rather dated
everything was perfect good food/rooms excellent staff
Service for dinner in the golf clubhouse was far better than in the hotel where it was very poor Dining rom service at dinner
not a lot the price - very expensive for what was in effect a motel room the room itself - no heating or hot water room very badly located - outside, to another block & up a fire escape which was badly lit to try and find a room number that was not lit. What if it had been raining as well as dark? I asked for a double bed and got given a twin room with no explanation.
A step into a gentler time. Beautiful scenery. Most welcoming. Lots of history. 'Shabby Chic' style.
The Follies in the park
The rooms were small so a bit of a squash with a travel cot.
Pleasant staff who served room service Room was cold - although it's still august weather pretty chilly for time of year!!
Staff were polite and friendly. Checkin and out quick Room looked very shabby and tired.
excellent meals Hotel looking shabby but I understand it has recently been taken over.
The room was very comfortable. The breakfast was excellent.
Very central setting. Welcoming owners. Parking is an issue in the mornings
I only stayed one night, but my overall impression was of an efficiently run hotel. There was nothing I disliked.
Good location, close to shops, restaurants and attractions but on a quiet(ish) road; easy to come and go when we wanted and a car park nearby. Service a bit uninspired; certainly not the friendliest hotel we have stayed in. Decor a bit tired and old fashioned.
Queit cozy place but within few minutes of town square. Family-run informality, excellent breakfast. The breakfast window of 8-9 on a Sunday was too early, too short. The room cleaners also worked only till 11 on Sunday which was surprising.
Clean and tidy, staff helpful and friendly No Parking, tv reception was poor.
The bathroom tiles and the wifi I found the brekfast staff unpleasant. It seemed as if he didn't want to be there - he keep banging the plates and cups about - in fact another breakfaster commented upon this. He was quite grumpy. Maybe he should look for a new job. The cleaning lady and the young girl were much nicer.
situation, very convenient could do with a few finishing touches
Comfortable bed. Lots of clean white towels. Interesting old building. Handy for river. Noisy (near building site and pubs). Instant coffee with breakfast. Lots of stairs to climb with suitcase. Overpowering "air fresheners". No thermostat on radiator. Owner not particularly friendly.
Friendly greeting on arrival, comfortable room and a great breakfast.Would stay again.
Very good value for money in modern, friendly and comfortable hotel Would have liked a wider range of snacks and nibbles at the bar
Pleasant and friendly staff,rural surroundings in good location, adequate meals and generally satisfactoty service
The bed was very comfortable and the room heated quickly. The evening meal was excellent. No heating in bathroom except towel rail which was pretty inadequate
Helpful friendly staff who even arranged order-in food when I was back late one night. Not too impressed with the hotel's own evening food meat quality and vegetables a little under cooked. But this is based on one dinner experience only.
There was no fruit on the breakfast menu allso no continental breakfast
Access to local attractions
The position of the hotel is very quite and the food was very good and meals enjoyed
The friendly staff
Friendly and helpful A varied choice of breakfast
We were very impressed with the Wroxeter,the staff were very helpful on all matters,the room ,facilities,bed and the view were everything you would need for a perfect stay,infact we were so impressed,we encouraged our friends to spent time here too. No
The service was excellent and very welcoming, they could not do enough for you. The room was excellent, very clean and beautifully decorated. Breakfast was delicious and you could choose what ever you wanted. There were not any bad points.
Excellent staff, excellent facilities, no fault in any way
The friendly service
Excellent service and super breakfast. Comfortable clean rooms beautifully decorated. The hotel could do with a lift as my elderly mother struggled to get up to the third floor.
It was conveniently located and had a relaxing atmosphere. As above re leisure centre also some of the furnishings are looking tired!
An old but comfortable hotel that provided just what a traveller needed for a short stay, neat,tidy and well staffed.
It was convenient desk staff were helpful. No mini bar, en-suit far too small, Table light didn't work, TV didn't work properly, window had to be fully open or closed; unless propped up with bottle. No bar or snacks mid afternoon. I was only there one night so didn't bother; too costly
The staff were very friendly & polite. The food was of excellent quality. Nothing
Excellent location, in town centre and close to countryside. Comfortable bar/lounge area. The room (216) was quite small and very hot. Radiator valve was very stiff to operate. Even when closed completely the room was hot. Very little drawer space in the room for clothes, only a cupboard with hangers. Bar prices...£3.80 for a glass of wine?
friendly, small, good value, tv services could be better
hotel in good position, stayed in the laura ashley suite, nice room, very clean and an excellent breakfast, thanks for a lovely stay. nothing
The very friendly. helpful staff. The large and clean rooms and large shower. There was hardly any hot water for teh shower, the information in teh room said it was possible to have food on an evening at teh hotel, we were told that it wasnt possible. Also, you charge £5.45 for a glass of wine - thats totally over priced!
Excellent value for money. Spotless and very welcoming. Spacious rooms with every need catered for. Lovely breakfast - you can eat as healthily or unhealthily as you want!
Nothing - staff were slack, and our room was not made up one day. Would not stay there again. Hard to find - need clear signs on corners near the Hotel, and a big sign on the building as you approach.
The bed was very comfortable - best night sleep for ages! Heater was broken and though pointed out, the portable heater didn't appear
Location good for us
bed,breakfast,warmth of room. evening meal .
Manager and reception staff excellent. Bed as very comfortable and bedroom well fitted and very clean.The bathroom was reasonably spacious with good fitments and spacious shower with seat... a good touch.
Very efficient, clean and friendly
Comfortable clean room of acceptable standard. good value for money Food facilities very poor.Unclean tables, chipped glass jug, tumbler for wine, food of very poor quality and presentation even for budget hotel. It definately let the rest of the hotels standard down. £30 for two drinks two starters two mains one pudding that were definately not worth the money.
the bed and the breakfast
The breakfast was very nice. The hotel is very "tired looking". It needs a refurbishment urgently.
Hotel had a tired look and perhaps needs sprucing up
The staff are a great asset to this hotel. They were very helpful and were most concerned to fix anything that wasn't quite right ... such as the tv. The food was excellent and we enjoyed all we had. The noisy cistern in the bathroom!
The staff were friendly The flooring was dirty and not cleaned during my stay. Bits of paper that were there on my arrival were still there after 5 days. The carpet on the stairs on the upper landing was very stained and dirty and the floorining in the room was very old and not cleaned well during my stay and I lost a night's sleep due to a very dilapitdated bed that was replaced.
The bar Being locked in room, telephone in room not working, some staff appeared to lack training
Nothing The place was filthy and we left within an hour of arriving.It boasted a comfortable newly furnished guest lounge which you hadto step overthe hoover to get to. Then it was full of childrens toys with a rolled up carpet across the floor!
Friendly, pleasant staff
Staff friendly and helpfull First evening meal was sent back due to bad meat. The first breakfast was not good. The shower was broken and the bathroom moldy, and ceiling in bedroom in very bad state of repair and net curtains were black
absolutly nothing I asked to change rooms as the room had a noisy saniflow , and a running tap ,and was on the stairs with lots of people passing even though I asked for a quiet room and the hotel was nearly empty.I moved to another room, which was still a bit dirty , had rubbish underneath the bed and cards from the weekend wedding before . Breakfast was very small. This hotel is not value for money
The hotel was good. But we felt it needed re furbishing