
Best Western London Queens Crystal Palace Hotel
Photos of Best Western London Queens Crystal Palace Hotel
Overview
Located outside the Congestion Charge Zone, this hotel offers comfortable accommodation, free parking and easy access to central London. Guests can also make use of complimentary Wi-Fi throughout their stay.
This 3-star hotel offers an express check-in and check-out feature, a sun deck and a 24-hour reception. Additionally, the multilingual staff are available to offer local information.
This contemporary hotel offers rooms with an en suite bathroom, air conditioning and a TV. They each include blackout curtains, an in-room safe and a coffee maker.
Best Western London Queens Crystal Palace Hotel houses PizzaPolli Restaurant, which serves dinner and provides guests with everything they require for an enjoyable evening within the hotel. In the evening, guests are welcome to relax in the comfortable lounge bar.
London Gatwick Airport is around a 45-minute car ride from Best Western London Queens Crystal Palace Hotel and Crystal Palace Railway Station is within walking distance. The Crystal Palace is within walking distance.
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Amenities at Best Western London Queens Crystal Palace Hotel
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Business center
- Free toiletries
- Meeting/Banquet facilities
- Laundry service
- Hairdryer
- Express check-out
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Multi-lingual staff
- Pets not allowed
- Accessible parking
- Designated smoking area
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Packed lunches
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Air-conditioned
- Free toiletries
- Free Internet
Health and safety
- Daily housekeeping
- 24-hour security
- Safe
Kitchen
- Coffee machine
- Kitchen
Parking and transportation
- Parking (surcharge)
Bathroom
- Hairdryer
Laundry
- Laundry service
General
- Storage available
Family friendly
- Children's high chair
Reviews of Best Western London Queens Crystal Palace Hotel
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the room facilities like?
The room facilities include a small kitchen with a fridge and electric hob, ideal for guests working nights.
How is the cleanliness of the rooms?
Some guests found the cleanliness to be subpar, with reports of dust, uncleaned areas, and dampness in certain rooms.
What can be expected from the hotel's customer service?
While some guests found the staff to be cold and impatient, others appreciated the polite and friendly service provided by the staff.
What is the best feature of the hotel's location?
The location is perfect for accessing shops, restaurants, and parks, making it convenient for guests' needs.
What practical information should guests know about the parking?
Parking can be a bit of a challenge, with limited availability and some guests encountering difficulties with the parking app.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Several guests mentioned basement rooms with limited ventilation and natural light. If possible, request a room on a higher floor with better views and natural light.
Check Parking Options
Some guests experienced difficulties with parking, including having to use an automated service. It's advisable to inquire about parking arrangements in advance to avoid any inconvenience.
Verify Breakfast Options
The hotel's breakfast offerings were a point of contention for some guests, with reports of limited choices and dissatisfaction with the quality. It may be worth exploring nearby breakfast options for a more satisfying meal.
Be Mindful of Construction
Guests noted ongoing construction work at the hotel, which may lead to disturbances. It's advisable to inquire about the current status of any renovations and their potential impact on the stay.
Confirm Room Cleanliness
Several guests reported issues with cleanliness, including dusty rooms, unclean facilities, and unpleasant odors. It's recommended to verify the room's condition upon arrival and promptly address any concerns with the staff.
Inquire About Room Amenities
Some guests were pleased with the modern amenities in their rooms, such as kitchen facilities and Netflix, while others encountered non-functional or outdated features. It's advisable to confirm the availability and condition of specific amenities before booking.
Explore Nearby Attractions
The hotel's proximity to various attractions, including Crystal Palace and transportation hubs, was highlighted positively by guests. Take advantage of these nearby points of interest for added convenience and enjoyment during the stay.
Address Staff Interactions
Feedback regarding staff interactions varied, with mentions of both helpful and unaccommodating behavior. Engaging with the staff proactively and expressing any concerns directly may help ensure a more positive experience.
Check for Room Comfort
While some guests praised the comfort of their rooms, others reported issues such as dampness, uncomfortable beds, and poor ventilation. Prioritize room comfort by confirming the quality of furnishings and the overall atmosphere.
Plan for Alternative Dining
The on-site restaurant received mixed feedback, and some guests were dissatisfied with the dining experience. Exploring dining options in the surrounding area could provide more satisfying meal choices.
Location
What's nearby
- Palace of Westminster6 mi
- Waterloo6.1 mi
- The Shard6.2 mi
- Big Ben6.2 mi
- Tower Bridge6.2 mi
- London Eye6.3 mi
- Tower of London6.4 mi
- Buckingham Palace6.5 mi
- Central London6.6 mi
- Charing Cross6.6 mi
- Trafalgar Square6.7 mi
- Strand6.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Best Western London Queens Crystal Palace Hotel
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Value for money | 6.5 |
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Distance to city center | 6.1 mi |
Nearest Airport | London City |
Distance to airport | 8.4 mi |