Overview

Best Western Victoria Palace

60-64 Warwick Way, London, SW1V 1SA, United Kingdom
+44 207 821 7113

$118+

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Rates

Overall guest ratings

7.7/10 Good
Based on 5,212 reviews
See all reviews

Review highlights

  • 9.7
  • 9.4
  • 7.2
  • 4.6

Good to know

  • Clean rooms
  • Friendly service
  • Train station is close

Nearby

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    About

    The BEST WESTERN Victoria Palace is a recently refurbished modern air-conditioned property within walking distance of Victoria Rail Station and Coach Terminal. A host of attractions are only a short walk away, including Buckingham Palace, Houses of Parliament and Westminster Abbey. Other attractions such as The London Eye, West End Shopping, Madam Tussauds, Theatre Land and the many restaurants and clubs of Leicester Square are a short taxi/tube or bus ride away. Enjoy your stay.

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Express check out
    • Pets not allowed
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 5,212 reviews
    • 9.7 "Terrific location."
    • 9.4 "World class service."
    • 7.2 "Good breakfast."
    • 7.0 "Internet works."
    • 6.8 "Average value."
    • 4.6 "Rooms are not good."
    • 3.6 "Not very comfortable."
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    Overall Rating

    7.8 Good
    Based on 2,449 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      8.8 "City centre within easy reach, said 88%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 7.4 "Internet works."
      10.0 "100% thought it was a great value."
    • 7.2 "Good breakfast."
    • 6.7 "Average value."
    • 4.4 "Rooms are not good."
      1.9 "81% said rooms were small."
      4.6 "54% had problems with the shower."
      2.2 "78% found problems with the furniture."
      2.7 "73% thought the tv was sub-standard."
      0.4 "96% were disappointed with the minibar."
    • 3.4 "Not very comfortable."
      1.9 "81% said rooms were small."
      5.0 "For only 50%, the noise level was all right."
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    Overall Rating

    7.7 Good
    Based on 1,459 reviews
    • 9.9 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.0 "Internet works."
      6.1 "61% thought the wifi quality was ok."
    • 6.9 "Breakfast is mediocre."
    • 6.2 "Average value."
    • 4.3 "Rooms are not good."
      1.8 "82% said rooms were small."
      4.9 "51% complained about the bathroom."
      2.0 "80% found problems with the furniture."
      4.6 "54% were unhappy with the view."
      4.8 "Air conditioning was criticized by 52%."
      2.6 "74% thought the tv was sub-standard."
    • 3.8 "Not very comfortable."
      1.8 "82% said rooms were small."
      4.8 "Air conditioning was criticized by 52%."
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    Overall Rating

    7.2 Good
    Based on 52 reviews
    • 9.8 "Terrific location."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 7.2 "High value."
    • 4.7 "Rooms are not good."
      1.6 "84% said rooms were small."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."

    Overall Rating

    7.6 Good
    Based on 1,250 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 7.0 "Internet works."
      10.0 "100% thought it was a great value."
    • 7.0 "Good breakfast."
    • 4.4 "Rooms are not good."
      1.5 "85% said rooms were small."
      4.3 "57% had problems with the shower."
      2.2 "78% found problems with the furniture."
      2.7 "73% criticized the small bathroom."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 3.6 "Not very comfortable."
      1.5 "85% said rooms were small."
      2.7 "73% criticized the small bathroom."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 3.1 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
      3.5 "For 65%, the lobby entrance was sub-standard."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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