Overview

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Best Western Victoria Palace

60-64 Warwick Way, London, SW1V 1SA, United Kingdom
+44 207 821 7113

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+44 207 821 7113
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Rates

Overall guest ratings

7.7/10 Good
Based on 5,190 reviews
See all reviews

Review highlights

  • 9.7
  • 9.3
  • 7.1
  • 4.6

Good to know

  • Friendly service
  • Train station is close

Nearby

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    About

    The BEST WESTERN Victoria Palace is a recently refurbished modern air-conditioned property within walking distance of Victoria Rail Station and Coach Terminal. A host of attractions are only a short walk away, including Buckingham Palace, Houses of Parliament and Westminster Abbey. Other attractions such as The London Eye, West End Shopping, Madam Tussauds, Theatre Land and the many restaurants and clubs of Leicester Square are a short taxi/tube or bus ride away. Enjoy your stay.

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Pets not allowed
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 5,190 reviews
    • 9.7 "Terrific location."
    • 9.3 "World class service."
    • 7.1 "Good breakfast."
    • 6.8 "Average value."
    • 6.7 "Internet is average."
    • 4.6 "Rooms are not good."
    • 3.6 "Not very comfortable."
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    Overall Rating

    7.8 Good
    Based on 2,387 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "Near to public transport, according to 95%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      7.6 "Easily accessible by car, said 76%."
      8.8 "City centre within easy reach, said 88%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Average value."
    • 6.7 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 4.3 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.4 "56% had problems with the shower."
      2.3 "77% found problems with the furniture."
      2.7 "73% criticized the small bathroom."
      2.9 "71% thought the tv was sub-standard."
      0.2 "98% were disappointed with the minibar."
    • 3.4 "Not very comfortable."
      1.7 "83% said rooms were small."
      2.7 "73% criticized the small bathroom."
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    Overall Rating

    7.7 Good
    Based on 1,505 reviews
    • 9.9 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 6.2 "Average value."
    • 4.3 "Rooms are not good."
      1.6 "84% said rooms were small."
      2.5 "75% criticized the small bathroom."
      0.2 "98% were disappointed with the minibar."
      2.1 "79% found problems with the furniture."
      2.8 "72% thought the tv was sub-standard."
    • 3.9 "Not very comfortable."
      1.6 "84% said rooms were small."
      2.5 "75% criticized the small bathroom."
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    Overall Rating

    7.2 Good
    Based on 51 reviews
    • 9.8 "Terrific location."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 7.2 "High value."
    • 4.7 "Rooms are not good."
      1.5 "85% said rooms were small."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."

    Overall Rating

    7.6 Good
    Based on 1,245 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 6.7 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.4 "Rooms are not good."
      1.4 "86% said rooms were small."
      3.0 "70% thought they were poorly maintained."
      4.3 "57% had problems with the shower."
      2.3 "77% found problems with the furniture."
      2.4 "76% criticized the small bathroom."
      0.2 "98% were disappointed with the minibar."
    • 3.7 "Not very comfortable."
      1.4 "86% said rooms were small."
      2.4 "76% criticized the small bathroom."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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