Staff were very friendly, we arrived late so they accomodated us very quickly, nice hotel presentation from outside and also inside to
Reservation was not made correctly so instead of a double room we were given a twin, we were compensated by free english breakfast
Dirty tired hotel breakfast did not even bother went out it was an insult to even be considered a breakfast booked 3 nights only stayed 2
Service was nice and staff were helpful
Heating not easily controlled
Everything just fine.
Room was described as a double de-luxe, this was definitely not the case, it was in the attic, with sloping floors, I couldnt stand up in the shower due to the sloping ceiling, You could feel the springs through the mattress, The window was at floor level and about 600mm high, you had to lie on the floor to see out. The shower curtain had seen better days
Convenient to find and central
Breakfast was rather chaotic! Little food available after 9 p.m.
Staff were friendly and helpful
Rooms were of a very poor standard.
The bathroom and windows were filthy. The atmosphere of the hotel was neither safe nor welcoming.
the lady who cleaned my room
i did not like the way i was treated, the hotel was not handicapped accessable, the lifts were broken 5/9 days i was there, there was no information available about things in the hotel such as the bar, the restaurant, the game room, the common room, i found them by accident. the staff was not willing to help with suitcases/bags