The cost of the hotel was well worth it. It suited our needs well. We used it to sleep and store luggage.
Personnel was pleasant. Coffee was good.
Shower in single room was extremely stained. Small shelf for kettle creaked at every movement. Bed linen didn't give the impression of being freshly laundered.
Excellent service from the staff, an early breakfast request was no problem.
Service was excellent. Staff very friendly and attended immediately to any request. Location is great, safe residential area nicely outside of the hustling and bustling city centre. Easy transport connections to/from the centre 24h.
The house would need some major makeover. Floorboards and furniture are quite worn down, windows don't close tightly. The house has very thin walls, so if you have a room neighbour of the noisy kind, that's it with sleep...
The room was not clean. Hotel looks tired and shabby. Breakfast on day 1 not good, on day 2 it was fine. One member of staff helpful others not.
Friendliness and quiteness.
perfect price and location, close to the one of the main tubes, restaurants and mall, very friendly staff always willing to help. The location is nice, nice neighborhood without noises or disturbances. I would recommend the hotel to anyone and I would came back to the hotel next time I travel to London.
the floor in my room was dirty and the window in the bathroom didn't work so it was open the whole time and for that reason it was kind of cold to take showers.
Staff was very nice. Room was a bit dark but much better condition (and more spacious) than B&Bs in the central London. Very cosy to stay in. Breakfast room was nice too, where you could see lovely garden and relax.
Distance from the station, and the stations distance from the city centre. It was not very easy to find the hotel, but hotels description helped me a lot. But if you have many things to carry like suitscase, and plan to arrive late at night, maybe this hotel is not ideal place to stay.
It was a 'tradional' local building with 'normal' rooms - not a 'standard' hotel with 'standard international' rooms. The garden was appreciated. The staff were friendly and accommodating, and the neighbourhood was appealing. It was convenient for the Underground.
Neighbouring guests were very noisy opening and closing doors, and didn't have much regard for others late at night.
The young lady who booked us in and looked after us on our stay was great. Beautiful aswell. She did a fine job. She should get a reward. The hotel was nice would definitely stay there again