I liked the location. I disliked the front desk staff. They were not friendly and charged me $6 for each bottle of water that I requested. I usually get free water at Hilton hotels.
3 stars
Hampton by Hilton London Waterloo
157 Waterloo Road, London, SE1 8XA, United Kingdom
London, United Kingdom
See location+44 207 401 8080Photos of Hampton by Hilton London Waterloo
Overview
Hampton by Hilton London Waterloo is a quality hotel that is located right on Waterloo Road and across from Waterloo Millennium Green. The stylish property is close to the train station, as well as a variety of locations of interest. Many popular sites are within walking distance. Several languages are spoken at the hotel, including English, Dutch, Arabic, and Romanian. The smoke-free property was built in 2014.
This hotel features 297 hotel rooms. The rooms have plenty of features for the guests, including air conditioning, along with a coffee and tea maker. The rooms have daily housekeeping, along with private bathrooms, an iron and ironing board, LCD TV, an in-room safe that will work for laptops, blackout drapes, and more. Those who stay at the hotel can also enjoy free wireless Internet.
The hotel offers free, hot breakfast for the guests who stay there. They also have a snack shop located on the property, as well as a 24-hour business center and a 24-hour front desk. The hotel has fitness facilities for those who want to say in shape and a meeting room for those who need it.
Guests will find there are many famous London attractions that are nearby and even within walking distance. Those who are staying at the hotel can check out the London Aquarium, Tate Modern, the London Eye, Hyde Park, and the Houses of Parliament. A few of the places to consider dining include Marie’s Café, La Barca, Vaulty Towers, The Signal Pub, and Spring Orchid.
Latest deals for Hampton by Hilton London Waterloo
Amenities at Hampton by Hilton London Waterloo
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Packed lunches
- Coffee machine
- Special diet menus (on request)
- Snack bar
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Services and conveniences
- A/V equipment rental
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
Accessibility and suitability
- No smoking
- Non-smoking rooms available
- Increased accessibility
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
General
- Family rooms
- Telephone
- Storage available
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Laptop safe
- Fax/photocopying
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Bathroom
- Bathrobe
Things to do
- Bicycle rental
Fitness
- Fitness center
Reviews of Hampton by Hilton London Waterloo
8.2
Very good
5927 verified ratings
Wonderful
2889
Very good
1505
Good
895
Okay
271
Fair
192
Mediocre
74
Poor
102
Summary of reviews
Guests say
Guests appreciated the hotel's great location and breakfast options, highlighting its proximity to attractions and the underground. However, several reviews pointed out issues with cleanliness and room conditions, indicating a need for improvement in these areas.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
486 reviews
8.5 out of 10
10 reviews
All reviews
close to the tube and bus stations, very easy to get around. The room is kind of small though.
I could hear everything from the other rooms and the one above. Noise and it was not construction noise. No water in room. No fridge. It was costlier than a lot of other hotels in that area but provided nothing but the bed and a passable breakfast. Not the best if you are used to some basic hotel comforts.
Pros (+) It was pricy at Christmas (and rightly so!). A great stay for a night, to be able to explore London. Only minutes away from Waterloo Station, which is a great plus
Pros (+) The staff was friendly and helpful. Walking distance to restaurants and the underground. Good variety of foods at the free breakfast and the food was very good. Always felt safe and the hotel was very clean. Would recommend staying here.
Pros (+) Great location. Close to London Underground and various attractions. Breakfast was great.
Cons (-) Bed was bit uncomfortable
Pros (+) Lovely hotel, modern &v clean
Cons (-) Lifts
Pros (+) Included breakfast was good. About 15 min walk to the north side of London
Pros (+) Great breakfast! Clean and comfortable rooms
Pros (+) Profesional staff and Good value for money, good location
Cons (-) Relatively small rooms as for US traveler, need to book on line to get the best price, even as HHonor member
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a 24-hour business center, fitness facilities, and a snack shop on the property. Guests can also enjoy free wireless Internet and complimentary breakfast.
What can I expect from the hotel's breakfast?
The hotel provides an excellent breakfast included in the price, with a variety of savory and sweet options, including waffles. However, it can get busy after 9 am.
How is the hotel's cleanliness maintained?
The property is well maintained, and the rooms are very clean. However, some guests mentioned minor issues, such as a slippy shower floor and a room with bugs under the desk, which were promptly addressed by the staff.
What are the common concerns about the hotel's facilities?
Some guests mentioned concerns about the uncomfortable beds, flat and hard pillows, and the breakfast having the same choices for an extended stay. Additionally, there were comments about the cold buffet breakfast and the absence of a refrigerator in the room for medications.
When is the best time to visit the hotel?
The high season is in June, and the low season is in January. Visitors can expect a great location, excellent breakfast, and clean rooms, but should be mindful of potential issues with room comfort and breakfast rush during peak times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Enjoy the Free Hot Breakfast
Many guests appreciated the free hot breakfast offered by the hotel. It's a great way to start the day without worrying about finding a place to eat.
Take Advantage of the 24-Hour Snack Shop
The hotel has a snack shop on the property, which is convenient for grabbing a quick bite or drink at any time of the day.
Consider Nearby Dining Options
Guests recommended trying out nearby dining options such as Marie’s Café, La Barca, Vaulty Towers, The Signal Pub, and Spring Orchid for a variety of dining experiences.
Explore Nearby Attractions
The hotel is within walking distance of popular attractions like the London Aquarium, Tate Modern, the London Eye, Hyde Park, and the Houses of Parliament, making it convenient for sightseeing.
Check Room Amenities
Some guests found the air conditioning to be the only option for ventilation and suggested checking for a water fountain at reception to reduce plastic waste from buying bottled water.
Utilize the Fitness Facilities
For those looking to stay in shape, the hotel offers fitness facilities, providing an opportunity to maintain workout routines while traveling.
Take Advantage of Multilingual Staff
The hotel has multilingual staff, including those who speak English, Dutch, Arabic, and Romanian, which can be helpful for international travelers.
Consider Room Selection for Noise Levels
Some guests mentioned noise disturbances, such as being located opposite an ambulance station. It may be beneficial to inquire about room locations to avoid potential noise issues.
Plan for Check-in Deposit
Be prepared for a £30 deposit required upon check-in, as mentioned by some guests, to avoid any surprises at the time of arrival.
Location
157 Waterloo Road, London, SE1 8XA
What's nearby
- Waterloo347 yd
- London Eye0.5 mi
- Big Ben0.7 mi
- Palace of Westminster0.7 mi
- Strand0.9 mi
- Central London0.9 mi
- Charing Cross0.9 mi
- Trafalgar Square1 mi
- The Shard1 mi
- St. Paul's Cathedral1 mi
- Leicester Square1.1 mi
- Piccadilly Circus1.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hampton by Hilton London Waterloo
Low season | January |
|---|---|
High season | December |
Average price (weeknight) | $282 |
Average price (weekend night) | $296 |
When to book a room at Hampton by Hilton London Waterloo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hampton by Hilton London Waterloo
FAQs when booking at Hampton by Hilton London Waterloo
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in LondonMost recommended
See most recommended stays in LondonGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | London City |
Distance to airport | 6.8 mi |