A stay at K West Hotel & Spa places you in the heart of London, minutes from Shepherd's Bush Empire and close to Royal Albert Hall. This 4-star hotel is close to Imperial College London and Harrods.
Make yourself at home in one of the 220 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Rec, Spa, Premium Amenities
Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and a sauna. Additional amenities include complimentary wireless Internet access, concierge services, and wedding services.
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Business, Other Amenities
Featured amenities include a business center, express check-in, and dry cleaning/laundry services.
Free WIFI, Friendly staff, convenient location and really close to Shepard's Bush underground station. Lots of restaurants and bars near by.
The fire alarm went off and had to evacuate at 6:00, and not because of a fire but because of a broken water line which left us without hot water. Parking is about 20 pounds per day if you drive there. The lobby turns into a night club on Saturdays, with a DJ and all, did not really bother me, but I could see how now everyone would be into that.
Excellent location and great value for the facilities on offer in a Central London location.
As others mention charging for water and internet access in the room is a negative - add a few quid onto the room and give it away -customer perception will improve.
The rooms were nice and clean and all the staff was very friendly. The hotel was close to the underground station and easy to get to and from. I can only recommend this hotel.
That the railway goes right past the hotel. Actually I had read about this in the quest reviews and therefore specificly asked to have a room away from the railway but this we didn't get. However it was not a big problem and it will not prevent me from staying at the K West again.
The location and the size of the rooms were the best aspects of our stay
The breakfast was awful. On our second evening we asked to cancel the pre-booked breakfast the next day and it was confirmed that this would be done and we would not be charged. When we came to check-out the reception staff tried to charge us for this. When we pointed out the error it resulted in what can best be described as a stand up row. It's a shame that the staff did not view us as customers and merely as £'s in the hotel coffers.This insignificant amount of money (£34) will probably stop us from using the hotel again on our frequent visits to London or recommending the hotel to friends. Shame.
The breakfast wasn't bad, and in fact the coffee was really good.
I have paid less and got more in other hotels, in London and abroad. It was only on arrival at the hotel we realised that the spa facilities and the gym were paying for guests at the hotel - I have never come across that before!!! Lots of hidden charges everywhere - dinner menu not inclusive of vat - and on top of that the heating didn't work and we had to call in the maintenance service.
Good location and standard of hotel
staff were very distant and unfriendly
convenience - it was near to the people we were visiting
Very spacious rooms. Nice design. Excellent spa.
I think the massages was to expensife
The bed, spa area and the very friendly staff
the upgrade of the room was not worth the money, sounds better than it turned out to be..