Pros (+) Really well situated and had underground parking
Cons (-) Rooms were very basic for the price and the parking was over £30 for one that and that apparently included a discount.
4 stars
Novotel London West
Photos of Novotel London West
Overview
The Novotel London West is in an amazing location near to the subway which makes it a great home base for exploring London. There is a well-equipped fitness suite as well as a bar for relaxing with a cocktail. Guests can also take their meals at one of the onsite restaurants; either the Artisan Grill, which offers gourmet menu options, or the Aroma Restaurant, which has a buffet of international cuisine choices. The Lounge Bar has outdoor seating and guests can sample small plates there. The property is equipped with free WiFi, and the hotel is pet-friendly.
The rooms are quite spacious and decked out in chic and modern furnishings. Each room has a private bathroom where guests will find a comfortable bathrobe provided. Guest rooms also have televisions with satellite channels, minibars, safes, and Nespresso coffee machines. There a couple of room styles to choose from including the Superior Room, Junior Suite, Executive Room, and the Executive Premium Room.
Just a five-minute walk away from the Hammersmith Apollo, the Novotel London West will allow you easy access to all of the area attractions. Also nearby is the Broadway Shopping Center which is also within walking distance. The world-famous Kensington High Street is about 15 minutes' walking distance from the Novotel London West, and Heathrow Airport can be reached with a 20-minute drive. Other nearby attractions include Hyde Park, Buckingham Palace, and Piccadilly Circus. Trafalgar Square, the London Eye, the House of Parliament, and Big Ben are less than five miles away.
Latest deals for Novotel London West
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Novotel London West
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
General
- Window
- Family rooms
- Slippers
- Interconnected room(s) available
- Sofa
- Soundproofing
- Telephone
- Carpeted
- City view
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- EV charging station
- Parking
- Airport shuttle
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Workspace
- Laptop safe
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Kids meals
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Novotel London West
7.9
Good
3911 verified ratings
Wonderful
1334
Very good
828
Good
730
Okay
353
Fair
301
Mediocre
161
Poor
204
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location, particularly its proximity to public transport and local attractions. However, many expressed dissatisfaction with the cleanliness of the rooms and the quality of service, noting issues such as unresponsive staff and basic room conditions. Overall, while the location is a strong point, improvements in cleanliness and service are needed.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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7.9 out of 10
1991 reviews
8.3 out of 10
291 reviews
7.5 out of 10
39 reviews
8 out of 10
5 reviews
All reviews
Pros (+) Excellent location to Hammersmith tube station and bus station.10 minutes walk to Olympia or a quick bus ride away.
Cons (-) The bar prices are a little expensive,but they are good quality cocktails and drinks
Pros (+) Fantastic service at arrival when the computer system was down. Free beer in the bar, superb quick service when the system was up again. Best value for money in London.
Pros (+) Breakfast is just ok but staff cannot speak english there so when asking for eggs or butter they point to the toilet? Really poor!!
Cons (-) Breakfast was a great deal of overcooked or old food!
Pros (+) Perfect and helpful staff, great breakfast, clean rooms
Cons (-) The location, little bit far of Oxford circus but closed to the public transportation stations
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at Novotel London West?
Guests can enjoy gourmet menu options at the Artisan Grill, a buffet of international cuisine choices at the Aroma Restaurant, and small plates at the Lounge Bar with outdoor seating.
Are there any nearby attractions to Novotel London West?
Novotel London West is conveniently located within walking distance of the Hammersmith Apollo, Broadway Shopping Center, and Kensington High Street. Additionally, it offers easy access to Hyde Park, Buckingham Palace, and Piccadilly Circus.
What can guests expect from the rooms at Novotel London West?
The rooms at Novotel London West are spacious, modern, and equipped with amenities such as private bathrooms with comfortable bathrobes, televisions with satellite channels, minibars, safes, and Nespresso coffee machines.
Is parking available at Novotel London West?
Novotel London West provides parking, including private parking and an EV charging station. However, some guests have mentioned that parking can be expensive.
What are some common concerns about Novotel London West?
Some guests have expressed concerns about the need for room refurbishment, the cost of parking, difficulty regulating air conditioning, and the brightness of lights. However, many guests have praised the friendly staff, comfortable beds, and great breakfast.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Upgrade
Some guests were pleasantly surprised by room upgrades, so it might be worth inquiring about the possibility during check-in.
Explore Nearby Attractions
The hotel's proximity to the Hammersmith Apollo and the Broadway Shopping Center makes it an ideal base for exploring these attractions.
Check Green Policies for Snacks and Drinks
While guests appreciated the free snacks and drinks, some suggested that the hotel consider its green policies more when providing these amenities.
Be Mindful of Noise from Street
If you're sensitive to noise, consider regulating the air conditioning properly to avoid having to sleep with the window open and dealing with street noise.
Consider Parking Alternatives
Several guests found the hotel parking to be expensive, so it might be worth exploring nearby parking options or public transportation.
Take Advantage of Complimentary Amenities
Guests were pleasantly surprised by complimentary mini bar items and snacks, so be sure to enjoy these perks during your stay.
Inquire About Room Styles
With a variety of room styles available, it's worth inquiring about the differences to find the best fit for your preferences and needs.
Enjoy the Onsite Dining Options
Guests appreciated the variety of dining options available at the hotel, from the buffet at Aroma Restaurant to the small plates at the Lounge Bar.
Consider Low Season Travel
If you're looking to avoid crowds, consider visiting in November, which is considered the low season.
Location
1 Shortlands, London, W6 8DR
What's nearby
- Hyde Park2.3 mi
- Harrods2.5 mi
- Oxford Street3.2 mi
- Buckingham Palace3.4 mi
- Piccadilly Circus3.9 mi
- Leicester Square4.1 mi
- Trafalgar Square4.1 mi
- Charing Cross4.1 mi
- Palace of Westminster4.1 mi
- Central London4.1 mi
- Big Ben4.1 mi
- Strand4.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Novotel London West
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | $157 |
Average price (weekend night) | $268 |
When to book a room at Novotel London West
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Novotel London West
FAQs when booking at Novotel London West
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Value for money | 7.7 |
|---|---|
Distance to city center | 4.1 mi |
Nearest Airport | London Heathrow |
Distance to airport | 10.3 mi |
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